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Cobweb Reviews

4.7 Rating 7,829 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Prompt and helpful - thank you.”

Helpful Report

(Support) - Posted 2 years ago

Hi, That's really good to hear - thank you for your review and feedback. Kind regards Cobweb

Posted 2 years ago

“Thank you”

Helpful Report

(Support) - Posted 2 years ago

Hi John, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind regards Cobweb

Posted 2 years ago

“Absolutely brilliant. I rang you up and it was a delight to be able to speak to a human. You helped me access my email account on my new computer. I didn't know my password and it was soon sorted. Thanks again. Rebecca Durant”

Helpful Report

(Support) - Posted 2 years ago

Hi Rebecca, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“A very good and efficient service was provided.”

Helpful Report

(Support) - Posted 2 years ago

Hi Michelle, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and thank you for your custom. Kind Regards Cobweb

Posted 2 years ago

“Excellent service, my query was dealt with very quickly and Ronny was very knowledgable and solved my issue very efficiently.”

Helpful Report

(Support) - Posted 2 years ago

Hi Eric, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Ronny and thank you for your feedback. Kind regards Cobweb

Posted 2 years ago

“Excellent service from Ronny problem sorted very quickly. He was patient and kind to an elderly customer which was very much appreciated.”

Helpful Report

(Support) - Posted 2 years ago

Hi Eileen, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Ronny and thank you for your feedback. Kind regards Cobweb

Posted 2 years ago

“Ronny was knowledgeable and his responses were speed and yet considered.”

Helpful Report

(Support) - Posted 2 years ago

Hi Mark, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Ronny and thank you for your feedback. Kind Regards Cobweb

Posted 2 years ago

“James has provided a service that has ensured everything possible was covered. Excellent communication and service. Thank you James!”

Helpful Report

(Support) - Posted 2 years ago

Hi Nick, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by James and for your continued custom over the years. Kind regards Cobweb

Posted 2 years ago

“Was given options A and B. Both would resolve the issue. Done quickly”

Helpful Report

(Support) - Posted 2 years ago

Hi Hans, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our sales and support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 2 years ago

“perfect...........”

Helpful Report

(Support) - Posted 2 years ago

Hi, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind Regards Cobweb

Posted 2 years ago

“What I would expect from support, good job”

Helpful Report

(Support) - Posted 2 years ago

Hi, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind regards Cobweb

Posted 2 years ago

“Andwer and information requested was prfect”

Helpful Report

(Support) - Posted 2 years ago

Hi Anthony, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 2 years ago

“This team has been excellent from day one!”

Helpful Report

(Support) - Posted 2 years ago

Hi Marc, Thank you for taking the time to review us, your review is very much appreciated! Please do contact us if there is anything else we can help you with! Have a good day! Kind Regards Cobweb

Posted 2 years ago

“a++ great service”

Helpful Report

(Support) - Posted 2 years ago

Hi Thank you for your 5 star review. Regards, Cobweb

Posted 2 years ago

“Excellent service and knowledge”

Helpful Report

(Support) - Posted 2 years ago

Hi Chris, Thank you for taking the time to review us, your review is very much appreciated! Please do contact us if there is anything else we can help you with! Have a good day! Kind Regards Cobweb

Posted 2 years ago

“Thank you very much for your assistance this morning, James. I appreciate how prompt you were and your helpful manner and wonderful attitude. Have a nice weekend!”

Helpful Report

(Support) - Posted 2 years ago

Hi John, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by James and for your continued custom over the years. Kind regards Cobweb

Posted 2 years ago

“Following an email describing my issue I received a very prompt reply from Cobweb. The suggestion made by the Cobweb Technician quickly solved my problem. Thank you. Excellent service.”

Helpful Report

(Support) - Posted 2 years ago

Hi Christopher, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kind Regards Cobweb

Posted 2 years ago

“Prompt support”

Helpful Report

(Support) - Posted 2 years ago

Hi Stuart, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind Regards Cobweb

Posted 2 years ago

“Excellent as always”

Helpful Report

(Support) - Posted 2 years ago

Hi Brian, Thank you - we are pleased you were happy with set up service provided. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 2 years ago

“James wa excellent, we calmys solveda Microsoft glitch and got back to normal biz in minutes. BRAVO Spiders from Mars out of Cobweb. May you spin like a turbine in the sky! One Love from The Mhan Ash, reggae Legend and electro-mgnetic Power Quality Guru”

Helpful Report

(Support) - Posted 2 years ago

Hi Ash, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by James and for your continued custom over the years. Kind Regards Cobweb

Posted 2 years ago

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Cobweb is rated 4.7 based on 7,829 reviews