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Cobweb Reviews

4.7 Rating 7,661 Reviews
95 %
of reviewers recommend Cobweb
Read Cobweb Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Alex was great. Friendly, listened to me explain the problem in my non-technical way, explored the file structure together, found the problem and told me the fix. Thank you!
Helpful Report
(Support) - Posted 2 years ago
Hi, We are glad Alex was able to assist. Please do contact us if there is anything else we can help you with. Kind regards, Cobweb
Posted 2 years ago
Michael was extremely helpful and polite. He was able to fix my issue very successfully! I had tried to fix it myself by doing a google search but he totally nailed it in a few minutes!
Helpful Report
(Support) - Posted 2 years ago
Hi Naseem, We are glad Michael was able to assist. Please do contact us if there is anything else we can help you with. Kind regards, Cobweb
Posted 2 years ago
I must have been with Cobweb for over 15 years now. I'm ALWAYS impressed with the service I get from tech support. Thanks!
Helpful Report
(Support) - Posted 2 years ago
Hi Peter, Thank you for taking the time to review us, your review is very much appreciated!  Please do contact us if there is anything else we can help you with!  Have a good day! Kind regards, Cobweb
Posted 2 years ago
Very good service as always - thanks
Helpful Report
(Support) - Posted 2 years ago
Hi, Many thanks for your feedback and 5 star review Kind regards, Cobweb
Posted 2 years ago
Fast, effective, and friendly resolution. Thanks!
Helpful Report
(Support) - Posted 2 years ago
Hi Peter, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb
Posted 2 years ago
Fast response with an excellent breakdown to my query
Helpful Report
(Support) - Posted 2 years ago
Hi, That's really good to hear - thank you for your review and feedback. Kind regards, Cobweb
Posted 2 years ago
call answered quickly, response was helpful and enthusiastic.
Helpful Report
(Support) - Posted 2 years ago
Hi Keith, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb
Posted 2 years ago
Thank you
Helpful Report
(Support) - Posted 2 years ago
HI, Thank you for your 5 star review and feedback. Kind regards, Cobweb
Posted 2 years ago
Replied quickly and dealt with my request in a timely manner. Thank you
Helpful Report
(Support) - Posted 2 years ago
Hi John, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb
Posted 2 years ago
Mitchell sorted my silly post MS update problem in seconds
Helpful Report
(Support) - Posted 2 years ago
Hi Ash, We are glad Mitchell was able to assist. Please do contact us if there is anything else we can help you with. Kind regards, Cobweb
Posted 2 years ago
good service
Helpful Report
(Support) - Posted 2 years ago
Hi, Good to hear you were pleased with the support provided, thank you for reviewing Cobweb. Kind regards, Cobweb
Posted 2 years ago
Great support
Helpful Report
(Support) - Posted 2 years ago
Hi, Good to hear you were pleased with the support provided, thank you for reviewing Cobweb. Kind regards, Cobweb
Posted 2 years ago
Always helpful and happy to assist whatever the problem
Helpful Report
(Support) - Posted 2 years ago
Hi Neil, Thank you for your 5 star review and feedback. Kind regards, Cobweb
Posted 2 years ago
Great service
Helpful Report
(Support) - Posted 2 years ago
HI Paul, Many thanks for your feedback and 5 star review. Kind regards, Cobweb
Posted 2 years ago
Adam was fantastic as always
Helpful Report
(Service Addition) - Posted 2 years ago
Hi Thomas, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb
Posted 2 years ago
Quick efficient service - many thanks
Helpful Report
(Support) - Posted 2 years ago
Hi Simon, Many thanks for your feedback and 5 star review! Kind regards, Cobweb
Posted 2 years ago
thanks......
Helpful Report
(Support) - Posted 2 years ago
Hi Richard, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb
Posted 2 years ago
James and Mitchell have been exceptionally patient and helpful in use of Core and the Microsoft tenant admin system and how to add new resources and assign them.
Helpful Report
(Support) - Posted 2 years ago
Hi Andrew, We are glad James and Mitchell was able to assist. Please do contact us if there is anything else we can help you with. Kind regards, Cobweb
Posted 2 years ago
Excellent prompt and professional support
Helpful Report
(Support) - Posted 2 years ago
Hi, Thank you for your 5 star review and feedback. Kind regards, Cobweb
Posted 2 years ago
Excellent support, problem solved very quickly
Helpful Report
(Support) - Posted 2 years ago
Hi, Thank you for your 5 star review and feedback. Kind regards, Cobweb
Posted 2 years ago
Cobweb is rated 4.7 based on 7,661 reviews