Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,661 Reviews

95 %

of reviewers recommend Cobweb

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great support from Chris as usual :)”

Helpful Report

(Support) - Posted 2 years ago

Hi Garth, We are glad Chris was able to assist. Please do contact us if there is anything else we can help you with. Kind regards, Cobweb

Posted 2 years ago

“Always get great support and always manage to solve any issues raised”

Helpful Report

(Support) - Posted 2 years ago

Hi Jo, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb

Posted 2 years ago

“Thank you so much Joshua for your help and patience with me this morning. Fantastic, as I'm up and running again .... so grateful. Thanks”

Helpful Report

(Support) - Posted 2 years ago

Hi Patti, We are glad Joshua was able to assist. Please do contact us if there is anything else we can help you with. Kind regards, Cobweb

Posted 2 years ago

“On three occasions I asked for an extra email box but was give a more expensive Microsoft 365 account”

Helpful Report

(Support) - Posted 2 years ago

Hi, Thank you for your feedback. We are extremely sorry to hear you had a negative experience when trying to set up your service. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com Kindest regards Cobweb

Posted 2 years ago

“Clear set-up instructions and quite answers to my questions.”

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(Service Addition) - Posted 2 years ago

“Very impressed with the help from Andy Collingwood. I had a mission-critical implementation problem that my old suppliers could not/would not help me with. Andy stuck with it until we had a solution. Very much appreciated. Thanks.”

Helpful Report

(Service Addition) - Posted 2 years ago

Hi Tony We are pleased to hear you were happy with the set up and service provided by Andy and thank you for your review and feedback. Regards, Cobweb

Posted 2 years ago

“Thanks, Mitchell, very quick resolution”

Helpful Report

(Support) - Posted 2 years ago

Hi James Thank you for your 5 star review and feedback for Mitchell. Regards, Cobweb

Posted 2 years ago

“Ronny was efficient at resolving our issue”

Helpful Report

(Support) - Posted 2 years ago

Hi James, We are glad Ronny was able to assist. Please do contact us if there is anything else we can help you with. Kind regards, Cobweb

Posted 2 years ago

“Lloyd has been a massive help with the email migration, very knowledgeable, helped with guiding us through various steps and has the emails all up and running :)”

Helpful Report

(Service Addition) - Posted 2 years ago

Hi, Thank you - we are pleased you were happy with set up service provided. Please do let us know if there is anything else we can help you with. Kind regards, Cobweb

Posted 2 years ago

“Very prompt in getting my authenticator working with Outlook on my new appliances, thanks, Alex”

Helpful Report

(Support) - Posted 2 years ago

Hi James, We are glad Alex was able to assist. Please do contact us if there is anything else we can help you with. Kind regards, Cobweb

Posted 2 years ago

“Cobweb is extremely proactive and always eager to help. With me Taking care of the IT department alone, cobweb is the best support I have.”

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(Support) - Posted 2 years ago

Hi, Good to hear you were pleased with the support provided, thank you for reviewing Cobweb. Kind regards, Cobweb

Posted 2 years ago

“quick and easy - thank you”

Helpful Report

(Support) - Posted 2 years ago

Hi, Good to hear you were pleased with the support provided, thank you for reviewing Cobweb. Kind regards, Cobweb

Posted 2 years ago

“Always great working with Josh in support, very knowledgeable when it comes to complex issues”

Helpful Report

(Support) - Posted 2 years ago

Hi Stephen, We are glad Josh was able to assist. Please do contact us if there is anything else we can help you with. Kind regards, Cobweb

Posted 2 years ago

“Cobweb have been a pleasure to deal with from Day 1. Awesome service.”

Helpful Report

(Support) - Posted 2 years ago

Hi Lisa, Thank you for taking the time to review us, your review is very much appreciated!  Please do contact us if there is anything else we can help you with!  Have a good day! Kind regards, Cobweb

Posted 2 years ago

“Thank you for sorting the problem for Jill”

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(Support) - Posted 2 years ago

Hi, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb

Posted 2 years ago

“Excellent”

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(Support) - Posted 2 years ago

Hi Edward That's great to hear - thank you for your review and feedback. Regards, Cobweb

Posted 2 years ago

“It took a long time but the referral to Microsoft worked.”

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(Support) - Posted 2 years ago

Hi Andrew Thank you for taking the time to write a review. Regards, Cobweb

Posted 2 years ago

“Excellent and very rapid service. Thank you!”

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(Support) - Posted 2 years ago

Hi Thank you for your 5 star review and feedback! Regards, Cobweb

Posted 2 years ago

“Prompt reinstatement of means to set up Google Authenticator again. QR lost. Thanks, C.”

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(Support) - Posted 2 years ago

Hi Christopher Thank you for your 5-star review. Regards, Cobweb

Posted 2 years ago

“Josh was very good at helping me deal with the security issue. Many thanks”

Helpful Report

(Support) - Posted 2 years ago

Hi James Thank you for your review and feedback for Josh. Regards, Cobweb

Posted 2 years ago

Cobweb is rated 4.7 based on 7,661 reviews