Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,832 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Metrics

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good quick service and most importantly, not down a wet piece of string to Sidney in Bangalore....”

Helpful Report

(Support) - Posted 2 years ago

Hi, Many thanks for your review and five-star review. Kind Regards Cobweb

Posted 2 years ago

“Thanks Marc”

Helpful Report

(Support) - Posted 2 years ago

Hi Jacqueline, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Marc and for your continued custom over the years. Kind Regards Cobweb

Posted 2 years ago

“Elliot dealt with our query quickly and efficiently. He went above and beyond, explaining the process from start to finish and making sure we were happy with the suggested approach. Thank you”

Helpful Report

(Support) - Posted 2 years ago

Hi Simon, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Elliot and for your continued custom over the years. Kind Regards Cobweb

Posted 2 years ago

“What a lovely young man who was sooo patient & kind. He Wasn't going to give up (whitch was all my ignorance). Can't thank you enough..”

Helpful Report

(Support) - Posted 2 years ago

Hi Rona, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“It was unexpectedly fast compared to most other issues I've discussed with the team.”

Helpful Report

(Support) - Posted 2 years ago

Hi David, Thank you for taking the time to review us, your review is very much appreciated! Please do contact us if there is anything else we can help you with! Have a good day! Kind regards Cobweb

Posted 2 years ago

“Great support from Chris ;😊”

Helpful Report

(Support) - Posted 2 years ago

Hi Garth, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Chris and for your continued custom over the years. Kind regards Cobweb

Posted 2 years ago

“Excellent IT support! Quick, knowledgeable and very helpful, thank you”

Helpful Report

(Support) - Posted 2 years ago

Hi David, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and thank you for your feedback. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Fast and efficient Great service Thanks”

Helpful Report

(Support) - Posted 2 years ago

Hi, We are happy to hear that, many thanks for your review and five star review. Kind Regards Cobweb

Posted 2 years ago

“The query was dealt with efficiently and promptly.”

Helpful Report

(Support) - Posted 2 years ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 2 years ago

“I have been with Cobweb for over 15 years. I stay because of the unfailing technical support to my small business. Thank you for such consistent, intelligent, resourceful service.”

Helpful Report

(Support) - Posted 2 years ago

Hi Mary, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and thank you for your custom. Kind regards Cobweb

Posted 2 years ago

“Polite and helpful - thank you Marc”

Helpful Report

(Support) - Posted 2 years ago

Hi Chris, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Marc. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 2 years ago

“Very good - thanks”

Helpful Report

(Support) - Posted 2 years ago

Hi Ross, Good to hear, thank you for reviewing Cobweb and you were pleased with the support provided. Kind Regards Cobweb

Posted 2 years ago

“Quick repsonse and issue resolved”

Helpful Report

(Support) - Posted 2 years ago

Hi Denis, That's really good to hear - thank you for your review and feedback. Kind regards Cobweb

Posted 2 years ago

“Simple request - could do myself if could get the Authentication function working with you. Until then, thank-you for the quick turnaround!”

Helpful Report

(Support) - Posted 2 years ago

Hi Hans, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“very quick and very helpful”

Helpful Report

(Support) - Posted 2 years ago

Hi Jennie, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Kind regards Cobweb

Posted 2 years ago

“Completed in a timely manor and responded to e-mail quickly.”

Helpful Report

(Service Addition) - Posted 2 years ago

Hi, Thank you for your review and feedback. Kind regards Cobweb

Posted 2 years ago

“really help me with adding mail to and i phone, for colegue step by step insructions as need it thanks Sam”

Helpful Report

(Support) - Posted 2 years ago

Hi Samantha, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Sam and for your continued custom over the years. Kind Regards Cobweb

Posted 2 years ago

“Evan was extremely helpful in resolving a back end issue with storage on my OneDrive account and kept me fully informed throughout. Great service.”

Helpful Report

(Support) - Posted 2 years ago

Hi Peter, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Evan and for your continued custom over the years. Kind Regards Cobweb

Posted 2 years ago

“Seems like a lot of hassle only to change the invoicee name. Also, clearer instructions with the Slate would be appreciated”

Helpful Report

(Support) - Posted 2 years ago

Hi, Thank you for taking the time to review Cobweb. Kind regards Cobweb

Posted 2 years ago

“Very quick service - thanks!”

Helpful Report

(Support) - Posted 2 years ago

Hi Lynsey, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Kind regards Cobweb

Posted 2 years ago

Cobweb is rated 4.7 based on 7,832 reviews