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Cobweb Reviews

4.8 Rating 7,847 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent SME!”

Helpful Report

(Support) - Posted 3 years ago

Hi Nilanga, Thank you for your 5 star review and feedback. Kind regards, Cobweb

Posted 3 years ago

“This was a very urgent matter and Dave handled it very well.”

Helpful Report

(Support) - Posted 3 years ago

Hi, We are glad Dave was able to assist. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 3 years ago

“quickly resolved - helpful representative”

Helpful Report

(Support) - Posted 3 years ago

HI, Many thanks for your feedback and 5 star review. Kind regards Cobweb

Posted 3 years ago

“Thank you.”

Helpful Report

(Support) - Posted 3 years ago

Hi, Thank you for your 5 star review and feedback. Kind regards Cobweb

Posted 3 years ago

“The service I received was excellent.”

Helpful Report

(Support) - Posted 3 years ago

Hi John, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our team.   Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 3 years ago

“Great, fast, helpful as always.”

Helpful Report

(Support) - Posted 3 years ago

Hi Stephen, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards Cobweb

Posted 3 years ago

“it was good”

Helpful Report

(Support) - Posted 3 years ago

Hi, That's really good to hear - thank you for your review and feedback. Many thanks, Cobweb

Posted 3 years ago

“helped to resolve problem , quickly and always kept in touch to explain”

Helpful Report

(Support) - Posted 3 years ago

Hi Elaine, Thank you for taking the time to review us, your review is very much appreciated!  Please do contact us if there is anything else we can help you with!  Have a good day! Kind regards, Cobweb

Posted 3 years ago

“Speedy and efficient service. Thank you.”

Helpful Report

(Support) - Posted 3 years ago

Hi, Thank you for your 5 star review and feedback. Kind regards, CObweb

Posted 3 years ago

“Efficient fast support from Louie. Appreciated the call to confirm the issue had been fixed.”

Helpful Report

(Support) - Posted 3 years ago

Hi Jacqueline, We are glad Louis was able to assist. Please do contact us if there is anything else we can help you with. Kind regards Cobweb.

Posted 3 years ago

“good prompt response and issue was sorted”

Helpful Report

(Support) - Posted 3 years ago

Hi Lisa, Many thanks for your feedback and 5 star review. Kind regards Cobweb

Posted 3 years ago

“good and prompt”

Helpful Report

(Support) - Posted 4 years ago

Hi peter, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb

Posted 4 years ago

“Efficient thank you”

Helpful Report

(Support) - Posted 4 years ago

Hi, Many thanks for your feedback and 5 star review. Kind regards Cobweb

Posted 4 years ago

“Excellent - thanks”

Helpful Report

(Support) - Posted 4 years ago

Hi Peter, Thank you so much for your review, we are very glad to hear you were happy with the service provided.  If there is anything else we can help you with then please do contact us. Kind regards Cobweb

Posted 4 years ago

“Went above and beyond to give us feedback on an issue we technically didn't have support for. I have made the internal recommendation to increase our support level to cover this in the future, based on the service received.”

Helpful Report

(Support) - Posted 4 years ago

Hi Chris, Thank you for taking the time to review us, your review is very much appreciated!  Please do contact us if there is anything else we can help you with!  Have a good day! Kind Regards Cobweb

Posted 4 years ago

“It took the 2 weeks to eventually respond and pay attention to my query that my international calling plan was not working. I lost money because of that. I lot can be done to improve response times. Also they were really not sure what was wrong they were just doing trial and error. Very poor service”

Helpful Report

(Support) - Posted 4 years ago

Hi Wadza, We are very sorry to hear about this, we have passed your message along to our Customer Relations team who are investigating points raised and will get back to you shortly. Kind regards Cobweb

Posted 4 years ago

“Really quick and easy to resolve the issue.”

Helpful Report

(Support) - Posted 4 years ago

Hi Anthony, We are glad we were able to assist. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 4 years ago

“As always, great job - Thanks”

Helpful Report

(Support) - Posted 4 years ago

Hi John, Thank you for taking the time to review us, your review is very much appreciated!  Please do contact us if there is anything else we can help you with!  Have a good day! Kind regards Cobweb

Posted 4 years ago

“Great service and support as usual”

Helpful Report

(Support) - Posted 4 years ago

Hi Alan, Many thanks for your feedback and 5 star review. Kind regards Cobweb

Posted 4 years ago

“Efficiently managed and communicated”

Helpful Report

(Support) - Posted 4 years ago

Hi Dan That's great to hear - thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

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Cobweb is rated 4.8 based on 7,847 reviews