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Cobweb Reviews

4.8 Rating 7,847 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Resolved efficiently”

Helpful Report

(Support) - Posted 4 years ago

Hi Peter, Thank you for reviewing Cobweb and we are happy to hear you were pleased with the support provided. Kind regards Cobweb

Posted 4 years ago

“Excellent support to resolve issue.”

Helpful Report

(Support) - Posted 4 years ago

Hi Peter, Thank you - we are pleased you were happy with the service provided. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 4 years ago

“Very good service from Cobweb as usual”

Helpful Report

(Support) - Posted 4 years ago

Hi Keith, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided. Kind regards Cobweb

Posted 4 years ago

“Excellent service”

Helpful Report

(Support) - Posted 4 years ago

Hi James, Thank you for your 5 star review and feedback. Regards Cobweb

Posted 4 years ago

“Effecient, effective, polite - very helpful”

Helpful Report

(Support) - Posted 4 years ago

Hi Martyn, Thank you - we are pleased you were happy with the support provided. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 4 years ago

“Effectively resolved the issue”

Helpful Report

(Support) - Posted 4 years ago

Hi John, We appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards Cobweb

Posted 4 years ago

“Good communication, fast response, great service. Thank you!!!”

Helpful Report

(Support) - Posted 4 years ago

Hi, Thank you for taking the time to review us, your review is very much appreciated!  Please do contact us if there is anything else we can help you with!  Have a good day! Kind regards Cobweb

Posted 4 years ago

“Quick to send over support ticket”

Helpful Report

(Support) - Posted 4 years ago

Hi John, Thank you for your 5 star review and feedback. Kind regards Cobweb

Posted 4 years ago

“Wait times via email a little slow, however the issue wasn't classed as high priority, so probably acceptable.”

Helpful Report

(Support) - Posted 4 years ago

Hi Andrew, Thank you so much for taking the time to write a review.  We use this feedback to ensure we constantly strive to improve our customer service.   Please do contact us if there is anything else we can help you with. Kind regards, Cobweb

Posted 4 years ago

“I still haven't had the problem fixed so not good”

Helpful Report

(Support) - Posted 4 years ago

Hi lesley, we have passed your message along to our Customer Relations team who are currently looking into this and will be in contact with you shortly. Kind regards, Cobweb

Posted 4 years ago

“Fast and efficient assitance. Thank you.”

Helpful Report

(Support) - Posted 4 years ago

Hi, Thank you for your 5-star review and feedback. Kind regard Cobweb

Posted 4 years ago

“it was ok.”

Helpful Report

(Support) - Posted 4 years ago

Hi, Thank you for your feedback. If you would like to discuss this further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com Kindest regards Cobweb

Posted 4 years ago

“Great as always”

Helpful Report

(Support) - Posted 4 years ago

Hi, Thank you for your 5-star review and feedback. Kind regards, Cobweb

Posted 4 years ago

“Excellent”

Helpful Report

(Support) - Posted 4 years ago

Hi Martyn, Many thanks for your feedback and 5 star review. Kind regards Cobweb

Posted 4 years ago

“It was very efficient and sensible”

Helpful Report

(Support) - Posted 4 years ago

Hi Geraldine, Thank you - we are pleased you were happy with the support provided. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 4 years ago

“Excellent polite, swift and knowledgeable help - situation resolved in just a few minutes”

Helpful Report

(Support) - Posted 4 years ago

Hi Martyn, Thank you for taking the time to review us, your review is very much appreciated!  Please do contact us if there is anything else we can help you with!  Have a good day! Kind regard, Cobweb

Posted 4 years ago

“Happy - thank you.”

Helpful Report

(Support) - Posted 4 years ago

Hi, Thank you for your 5-star review and feedback. Regards Cobweb

Posted 4 years ago

“Thanks to Louis at Cobweb for your 1st rate support, as ever.”

Helpful Report

(Support) - Posted 4 years ago

Hi Jennifer, We are glad Louis was able to assist. Please do contact us if there is anything else we can help you with. Kind regards

Posted 4 years ago

“Prompt and efficient service.”

Helpful Report

(Support) - Posted 4 years ago

Hi, Thank you for taking the time to review us, your review is very much appreciated!  Please do contact us if there is anything else we can help you with!  Have a good day! Regards Cobweb

Posted 4 years ago

“The whole team, is always helpful and patient”

Helpful Report

(Support) - Posted 4 years ago

Hi Peter, Good to hear, thank you for reviewing Cobweb! Happy to read you were pleased with the support provided. Regards Cobweb

Posted 4 years ago

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Cobweb is rated 4.8 based on 7,847 reviews