Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 8,262 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service provided by Tom thank you.”

Helpful Report

(Support) - Posted 6 years ago

Hi Jeanette Thank you so much for your feedback, please do let us know if you require anything further. Kind regards Cobweb

Posted 6 years ago

“All dealt with quickly and efficiently!”

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(Support) - Posted 6 years ago

Hi Jon That is great to hear, thank you for your review. Kind regards Cobweb

Posted 6 years ago

“Great support thanks”

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(Support) - Posted 6 years ago

Hi Paul Thank you for you 5 star review, have a great day! Kind regards Cobweb

Posted 6 years ago

“Josh was great and patient, went through the issue with me and answered all my questions. Really helpful thanks! Will for sure be getting in touch once OneDrive up and running to sort a proper integration with Teams.”

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(Support) - Posted 6 years ago

Hi David We really appreciate your feedback and are delighted to hear that Josh was able to assist you. Please do let us know if you require anything further. Kind regards Cobweb

Posted 6 years ago

“Daniel was great. Really quick, polite and clearly a subject matter expert.”

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(Support) - Posted 6 years ago

Hi Rhodri Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Daniel. Please do let us know if there is anything else we can help you with. Regards, Cobweb

Posted 6 years ago

“Thanks for doing it so quickly”

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(Support) - Posted 6 years ago

Hi Richard Thank you for your review. Regards, Cobweb

Posted 6 years ago

“excellent”

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(Support) - Posted 6 years ago

Hi Paul Thank you for your 5 star review and feedback. Regards, Cobweb

Posted 6 years ago

“Cobweb always provide excellent support - quick, knowledgeable, professional and always find a solution to every issue I've ever had - tenacious! The tech support guys are great!”

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(Support) - Posted 6 years ago

Hi Claire Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Regards, Cobweb

Posted 6 years ago

“Very quick to resolve. Good level of contact to followup.”

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(Support) - Posted 6 years ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 6 years ago

“request was fulfilled quickly and swiftly, very happy.”

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(Service Addition) - Posted 6 years ago

Hi Richard Thank you for the feedback on the set up of your service. Regards, Cobweb

Posted 6 years ago

“all good thank you”

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(Support) - Posted 6 years ago

Hi Carolyne That's good to hear. Thank you for reviewing Cobweb. Regards,

Posted 6 years ago

“Very helpful and efficient”

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(Support) - Posted 6 years ago

Hi Glad to hear this, thank you for reviewing Cobweb! Regards,

Posted 6 years ago

“understood my level of technical ability (low) and responded in a simple and helpful way”

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(Support) - Posted 6 years ago

Hi Nichole Thank you for your review and feedback. Regards, Cobweb

Posted 6 years ago

“Said license was available 09:43. Ticket was closed Ended up chasing at 11:20 Then told license available 12:00 (so it wasn't available earlier) Please ensure you close tickets after licenses are allocated. This saves chasing a closed ticket that had to be reopened. Thank you”

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(Support) - Posted 6 years ago

Hi, Thank you so much for taking the time to write a review. We are very sorry to hear your experience didn’t meet your expectation on this occasion and apologise for any confusion caused. If you would like us to investigate further then please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest Regards Cobweb

Posted 6 years ago

“Acted promptly to correct the problem.”

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(Support) - Posted 6 years ago

Hi Bryan Thank you for your review. Regards, Cobweb

Posted 6 years ago

“Excellent service, thank you”

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(Support) - Posted 6 years ago

Hi Caroline Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Regards, Cobweb

Posted 6 years ago

“Excellent service - thanks”

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(Support) - Posted 6 years ago

Hi Fiona Thank you for your feedback. Regards, Cobweb

Posted 6 years ago

“Excellent support as always.”

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(Support) - Posted 6 years ago

Hi Amanda That's really good to hear - thank you for your 5 star review and feedback. Regards, Cobweb

Posted 6 years ago

“DId a great job sorting out Microsoft Teams enabling members to be added, which was impossible before. Swift, trouble-free, efficient.”

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(Support) - Posted 6 years ago

Hi Paul Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Regards, Cobweb

Posted 6 years ago

“Fast and efficient as always :)”

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(Support) - Posted 6 years ago

Hi Jo Thank you for your feedback, have a great day! Kind regards Cobweb

Posted 6 years ago

Cobweb is rated 4.8 based on 8,262 reviews