Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 8,046 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Charge fro support however none provided and poor”

Helpful Report

(Service Addition) - Posted 6 years ago

Hi Thank you so much for taking the time to leave a review. We are sorry to hear your experience did not meet expectation on this occasion , if you would like us to investigate this further please contact our customer relations team on 0345 223 9000 or via email at customerrelations@cobweb.com Kind Regards Cobweb

Posted 6 years ago

“Alex was really helpful in explaining Mimecast to us.”

Helpful Report

(Support) - Posted 6 years ago

Hi Thank you for your review. We are delighted to hear you were pleased with the support provided by Alex. Kind regards Cobweb

Posted 6 years ago

“very helpful, resolved issue quickly”

Helpful Report

(Support) - Posted 6 years ago

Hi Fiona Thank you for your feedback. Please do contact us if there is anything else we can help you with. Regards, Cobweb

Posted 6 years ago

“Tom was spot on from start to finish”

Helpful Report

(Support) - Posted 6 years ago

Hi Sam We are happy to hear you were pleased with the support provided by Tom. Kind regards Cobweb

Posted 6 years ago

“Great service as always :)”

Helpful Report

(Support) - Posted 6 years ago

Hi Nimesh Good to hear, thank you for reviewing Cobweb and you were pleased with the support provided. Regards,

Posted 6 years ago

“I am always very pleased with the service of the cobweb team. Issues are always resolved very quickly and nothing is too much trouble. Today i have dealt with Rory & Declan who are both so helpful. ***Your customer service really shines through*** Mrs Angela Walker, anncharles”

Helpful Report

(Support) - Posted 6 years ago

Hi Angela Thank you so much for your kind words, we are delighted to hear you were pleased with the service provided by Rory and Declan. Please do let us know if we can assist with anything further. Kind regards Cobweb

Posted 6 years ago

“OUR REQUEST WAS DEALT WITH QUICKLY WHICH WAS MUCH APPRECIATED”

Helpful Report

(Support) - Posted 6 years ago

Hi Max Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Regards, Cobweb

Posted 6 years ago

“Quick response and clear instructions of how to proceed with fixing the issue.”

Helpful Report

(Support) - Posted 6 years ago

Hi Claire Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Regards, Cobweb

Posted 6 years ago

“swift and accurate”

Helpful Report

(Support) - Posted 6 years ago

Hi Kevin Thank you for taking the time to review us, your review is very much appreciated! Please do contact us if there is anything else we can help you with! Have a good day! Regards, Cobweb

Posted 6 years ago

“very accommodating while we went through an internal process which took a bit longer get sorted then we initially thought it would. Thanks again”

Helpful Report

(New Customer) - Posted 6 years ago

Hi Thank you for your review. We really appreciate your feedback. Kind regards Cobweb

Posted 6 years ago

“All get very good help - understanding of situation and clear and sensible help.”

Helpful Report

(Support) - Posted 6 years ago

Hi Trish We are delighted to hear you were pleased with the service provided, please do let us know if you require anything further. Kind regards Cobweb

Posted 6 years ago

“Great support.”

Helpful Report

(Support) - Posted 6 years ago

Hi Paul We really appreciate your feedback, thank you! Please let us know if there is anything else we can help you with. Have a great day! Regards, Cobweb

Posted 6 years ago

“excellent support as always”

Helpful Report

(Support) - Posted 6 years ago

Hi Ian Hi, We are happy to hear that, many thanks for your review and five star review. Regards, Cobweb

Posted 6 years ago

“A+ service”

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(Support) - Posted 6 years ago

Hi Kris Good to hear, thank you for reviewing Cobweb! Regards,

Posted 6 years ago

“All great, thank you!”

Helpful Report

(Support) - Posted 6 years ago

Hi Joelina Thank you for your 5 star review. Have a great day! Kind regards Cobweb

Posted 6 years ago

“Very quick response - than ks”

Helpful Report

(Support) - Posted 6 years ago

Hi Steven We are happy to hear our support team was able to assist. Kind regards Cobweb

Posted 6 years ago

“Utter nonsense, i just wish to reduce the number of mail boxes”

Helpful Report

(Support) - Posted 6 years ago

Hi, Thank you for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 6 years ago

“Responded to my ticket, and got the issue resolved quick.”

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(Support) - Posted 6 years ago

Hi Grant Thank you for your feedback. Please do contact us if there is anything else we can help you with. Regards, Cobweb

Posted 6 years ago

“Ruben helped us install a tricky bit of new e-mail linkage to our Norwegian partners with calm professionalism, the way Cobweb does it”

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(Support) - Posted 6 years ago

Hi Ash Thank you for your feedback, we're happy to hear you have been pleased with the service provided by Ruben. Regards, Cobweb

Posted 6 years ago

“Amazing - back to the Cobweb of old - an A star to Rory and Daniel”

Helpful Report

(Support) - Posted 6 years ago

Hi Sam We are pleased to hear you were happy with the service provided by Rory and Daniel. Please let us know if you require anything else. Kind regards Cobweb

Posted 6 years ago

Cobweb is rated 4.8 based on 8,046 reviews