Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 8,046 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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English

“Superbly quick response from moment of submitting request to receiving resolution”

Helpful Report

(Support) - Posted 6 years ago

Hi Garry Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Regards, Cobweb

Posted 6 years ago

“....................”

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(Support) - Posted 6 years ago

Hi Stephen Thank you for your review. Kind regards Cobweb

Posted 6 years ago

“My name is Barry Winfield I worked with Ruben whom set up my 365 account up. Ruben is a gentleman an always there to help you if you have any problem. He always kept me up to date an informed, great technical staff an ruben is one of the best !! Thanks Cobweb Solutions”

Helpful Report

(Service Addition) - Posted 6 years ago

Hi Barry Thank you so much for your kind words, we are delighted to hear you were pleased with the service provided by Ruben. Please do let us know if you require any further assistance. Kind regards Cobweb

Posted 6 years ago

“The help and service was very good Thank you from our team at Step One Services Ltd”

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(Service Addition) - Posted 6 years ago

Hi Jamie We are really happy to hear you were pleased with the service provided. Please do let us know if you require anything else. Kind regards Cobweb

Posted 6 years ago

“Fantastic serivce provided by Andrew Sharpe. Thank you.”

Helpful Report

(Service Addition) - Posted 6 years ago

Hi Chris We are delighted to hear you are pleased with the service provided by Andrew. Please do let us know if we can assist further. Kind regards Cobweb

Posted 6 years ago

“Very helpful.”

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(Support) - Posted 6 years ago

Hi We are glad to hear our support team was able to assist. Kind regards Cobweb

Posted 6 years ago

“very good!!!”

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(Support) - Posted 6 years ago

Hi Bogdan We are pleased to hear that, thank you for your review. Kind regards Cobweb

Posted 6 years ago

“Jack gave me exactly the information needed, and a wealth of detail that will be very useful moving forward.”

Helpful Report

(Support) - Posted 6 years ago

Hi We are delighted to hear you were pleased with the support provided by Jack, please do let us know if you require anything further. Kind Regards Cobweb

Posted 6 years ago

“Exceptional service throughout”

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(Service Addition) - Posted 6 years ago

Hi Chris Thank you so much for your review, we really appreciate your feedback. Kind Regards Cobweb

Posted 6 years ago

“James was very helpful and resolved our issue quickly.”

Helpful Report

(Support) - Posted 6 years ago

Hi We are really pleased to hear you were happy with the service provided by James. Kind Regards Cobweb

Posted 6 years ago

“Not resolved”

Helpful Report

(Support) - Posted 6 years ago

Hi Thank you for taking the time to leave a review. We are sorry to hear your experience did not meet expectation on this occasion, if you would like us to investigate it further please contact our Customer Relations team on 0345 223 9000 or via email at customerrelations@cobweb.com Kind regards Cobweb

Posted 6 years ago

“We love working with Cobweb!”

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(Support) - Posted 6 years ago

Hi Phil Thank you so much for your kind words, we are delighted to hear you are pleased with the service provided. Kind regards Cobweb

Posted 6 years ago

“Always available when I needed to discuss”

Helpful Report

(Service Addition) - Posted 6 years ago

Hi That is great to hear. Thank you for your review. Kind regards Cobweb

Posted 6 years ago

“Unable to give details of access to the account as requested”

Helpful Report

(Support) - Posted 6 years ago

Hi Thank you for your review. If you would like to discuss further please contact our Customer Relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 6 years ago

“great service”

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(Support) - Posted 6 years ago

Hi Mark Good to hear, thank you for reviewing Cobweb. Regards,

Posted 6 years ago

“James was committed to supporting me to resolve issues with good understanding and knowledge and very patient relating to my lack of skills.”

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(Support) - Posted 6 years ago

Hi Pat Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by James. Please do let us know if there is anything else we can help you with. Regards, Cobweb

Posted 6 years ago

“James quickly replied and fixed out problem.”

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(Support) - Posted 6 years ago

Hi Steven We are happy to hear you were pleased with the service provided by James. Kind regards Cobweb

Posted 6 years ago

“James was very cheerful and confident on a phone call. Advised sending an email to support@ which was responded to and dealt with within 10 mins of asking. Thank you.”

Helpful Report

(Support) - Posted 6 years ago

Hi Paul Good to hear, thank you for reviewing Cobweb and you were pleased with the support provided by James. Regards,

Posted 6 years ago

“problem solved - thank you”

Helpful Report

(Support) - Posted 6 years ago

Hi Ian Thank you for your review. We are glad our support team was able to assist. Kind regards Cobweb

Posted 6 years ago

“very happy with the call and my issue resolved first time, thank you”

Helpful Report

(Support) - Posted 6 years ago

Hi Harvinder We really appreciate your feedback, thank you! Please let us know if there is anything else we can help you with. Have a great day! Regards, Cobweb

Posted 6 years ago

Cobweb is rated 4.8 based on 8,046 reviews