Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 8,046 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Talked me through my issues very thoroughly and easy to understand”

Helpful Report

(Support) - Posted 6 years ago

Hi Marc We are really pleased to hear our support team was able to assist. Kind regards Cobweb

Posted 6 years ago

“Alec Luong was very polite and knowledgeable. He fixed my issue really quickly. Thank you Alex and Cobweb”

Helpful Report

(Support) - Posted 6 years ago

Hi Lisa We are delighted to hear you were pleased with the service provided by Alex. Please do let us know if we can assist with anything further. Kind regards Cobweb

Posted 6 years ago

“Great experience as usual - well done coven!”

Helpful Report

(Support) - Posted 6 years ago

Hi Phil Thank you for your feedback. Regards, Cobweb

Posted 6 years ago

“Good experience, polite - sorry limited words”

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(Support) - Posted 6 years ago

Hi Paula Thank you for taking the time to review Cobweb. Regards,

Posted 6 years ago

“Fast, helpful, patient”

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(Support) - Posted 6 years ago

Hi Mary Great to hear. Thank you for taking the time to review Cobweb! Regards,

Posted 6 years ago

“ssdfsdsdfsdfs”

Helpful Report

(Support) - Posted 6 years ago

Hi Miles Thank you for your review Regards, Cobweb

Posted 6 years ago

“Very friendly and knowledgeable. Resolved issue in less than 10 minutes.”

Helpful Report

(Support) - Posted 6 years ago

Hi Brad Thank you for your feedback and 5 star review Regards, Cobweb

Posted 6 years ago

“COMPLETE SHAMBLES SERVICE FAILURE ON 01/09/2019 . DECLAN ADVISED DOMAIN NOT RENEWED DREADFUL SERVICE”

Helpful Report

(Service Addition) - Posted 6 years ago

Hi Thank you for your review. Given your comments, if you would like to provide any further feedback please contact our Customer Relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 6 years ago

“Good service as always...”

Helpful Report

(Support) - Posted 6 years ago

Hi Nimesh We are really pleased to hear you were happy with the service provided by our support team. Kind regards Cobweb

Posted 6 years ago

“Thank you so much for the speedy response.”

Helpful Report

(Support) - Posted 6 years ago

Hi Jodie Thank you for your feedback. Please do contact us if there is anything else we can help you with. Regards, Cobweb

Posted 6 years ago

“Good service”

Helpful Report

(Service Addition) - Posted 6 years ago

Hi Jeremy We are pleased to hear that, have a great day! Kind regards Cobweb

Posted 6 years ago

“excellent”

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(Support) - Posted 6 years ago

Hi John We are really pleased to hear our support team was able to assist you. Thank you for your review. Kind regards Cobweb

Posted 6 years ago

“Last time I requested a new employee was added to our account it was done for me. This time I was told to do it myself. You charge SME's a premium for the support they may require.”

Helpful Report

(Support) - Posted 6 years ago

Hi Thank you so much for taking the time to write a review. We are sorry to hear your experience did not meet expectation on this occasion, if you would like us to investigate further then please contact our customer relations team on 0345 223 9000 or at customerrelations@cobweb.com. Kind regards Cobweb

Posted 6 years ago

“Extremely helpful support and guide through a technical process via a phone call. Very impressed.”

Helpful Report

(Support) - Posted 6 years ago

Hi Greg Thank you for your kind words, we're happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Regards, Cobweb

Posted 6 years ago

“It was a pleasure to speak to Rory today. He answered all my questions with such clarity and patience. And being knowledgeable, he provided peace of mind that we're on the right track. Thanks Rory!”

Helpful Report

(Support) - Posted 6 years ago

Hi Thank you so much for your kind words. We are delighted to hear you were pleased with the service provided by Rory, please do let us know if we can assist with anything further. Kind regards Cobweb

Posted 6 years ago

“brilliant service................”

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(Support) - Posted 6 years ago

Hi Paul That is great to hear, thank you for your review. Kind regards Cobweb

Posted 6 years ago

“He provided an excellent response to my query that not only helped with today but will assist going forwards too.”

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(Support) - Posted 6 years ago

Hi Thank you for your review , we really appreciate your feedback. Kind regards Cobweb

Posted 6 years ago

“Great support, quick turnaround. Thanks!”

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(Support) - Posted 6 years ago

Hi Eric We are happy to hear you were pleased with the service provided by our support team. Kind regards Cobweb

Posted 6 years ago

“Excellent support as always.”

Helpful Report

(Support) - Posted 6 years ago

Hi Neill We are really pleased to hear our support team was able to assist you, thank you for your feedback. Kind regards Cobweb

Posted 6 years ago

“Thank you for such excellent service on resolving my problem”

Helpful Report

(Support) - Posted 6 years ago

Hi Francine Thank you so much for your kind review, we are very glad to hear you were happy with the service provided. If there is anything else we can help you with then please do contact us. Regards, Cobweb

Posted 6 years ago

Cobweb is rated 4.8 based on 8,046 reviews