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Cobweb Reviews

4.8 Rating 8,272 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“James was fast efficient and helpful from the first email! explanation was easy to follow and it worked out.”

Helpful Report

(Support) - Posted 6 years ago

Hi Robert We are really pleased to hear that James was able to assist you, please do let us know if you require anything further. Kind regards Cobweb

Posted 6 years ago

“all good - quickly resolved, thanks.”

Helpful Report

(Support) - Posted 6 years ago

Hi Geoff Thank you for your feedback and review. Regards, Cobweb

Posted 6 years ago

“Cobweb is superb as always. No wonder I have been a customer for 19 years. Thank you. Best money I ever spend.”

Helpful Report

(Support) - Posted 6 years ago

Hi Peter Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom over the years. Regards, Cobweb

Posted 6 years ago

“Very acceptable”

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(Support) - Posted 6 years ago

Hi Garth Thank you for your review. Regards, Cobweb

Posted 6 years ago

“Great support as always.”

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(Support) - Posted 6 years ago

Hi Ian Good to hear - thank you for your review. Regards, Cobweb

Posted 6 years ago

“A speedy response is always much appreciated, even though it was only a tiny problem, easily resolved. Thanks.”

Helpful Report

(Support) - Posted 6 years ago

Hi Nigel Thank you for your feedback. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Regards, Cobweb

Posted 6 years ago

“Very prompt.”

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(Support) - Posted 6 years ago

Hi Iain Thank you for your review. Regards, Cobweb

Posted 6 years ago

“fast response - as usual - many thanks”

Helpful Report

(Support) - Posted 6 years ago

Hi Scott Thank you for your review. Regards, Cobweb

Posted 6 years ago

“I have tried phoning and also sent an email but have had no replies”

Helpful Report

(Support) - Posted 6 years ago

Hi Helen Thank you so much for taking the time to write a review. We are very sorry to hear your experience didn’t meet your expectation on this occasion and we will be in touch shortly to discuss further. Regards, Cobweb

Posted 6 years ago

“Very efficient”

Helpful Report

(Support) - Posted 6 years ago

Hi Rosa Thank you for taking the time to review us, your review is very much appreciated! Please do contact us if there is anything else we can help you with! Have a good day! Regards, Cobweb

Posted 6 years ago

“good experience”

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(Support) - Posted 6 years ago

Hi David Thank you for your feedback. Regards, Cobweb

Posted 6 years ago

“Daniel was patient and helpful. Thank you”

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(Support) - Posted 6 years ago

Hi Lewis Thank you for your feedback, we're happy to hear you have been pleased with the service provided by Daniel. Regards, Cobweb

Posted 6 years ago

“Luke proposed a clear course of action - hecked that it was acceptable and followed up next day to ensure it had worked.”

Helpful Report

(Support) - Posted 6 years ago

Hi Michael Thank you for your feedback for Luke and review. Regards, Cobweb

Posted 6 years ago

“Very Helpfull”

Helpful Report

(Support) - Posted 6 years ago

Hi Andrew That's good to hear - thank you for your feedback. Regards, Cobweb

Posted 6 years ago

“Super efficient service, thank you”

Helpful Report

(Support) - Posted 6 years ago

Hi Sharon That's really good to hear - thank you for your review and feedback. Regards, Cobweb

Posted 6 years ago

“Quick support and useful update.”

Helpful Report

(Support) - Posted 6 years ago

Hi Paul We really appreciate your feedback and review. Regards, Cobweb

Posted 6 years ago

“Excellent!”

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(Support) - Posted 6 years ago

Hi Good to hear, thank you for reviewing Cobweb! Regards,

Posted 6 years ago

“A prompt and efficient service”

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(Support) - Posted 6 years ago

Hi David Thank you for your feedback and 5 star review. Regards, Cobweb

Posted 6 years ago

“The support was delivered immediately in response to a call early in the evening. The issue was understood and a potential cause identity and changed made. It was explained that the change would take time to propagate on the Microsoft system and a reference given to contact if the problem was not resolved by the change made.”

Helpful Report

(Support) - Posted 6 years ago

Hi, Thank you for your review and feedback. Regards, Cobweb

Posted 6 years ago

“Josh provided excellent advice and knowledge regarding my problem with accessing Emails. Many thanks Walter”

Helpful Report

(Support) - Posted 6 years ago

Hi Walter Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Josh and thank you for your feedback. Regards, Cobweb

Posted 6 years ago

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Cobweb is rated 4.8 based on 8,272 reviews