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Cobweb Reviews

4.7 Rating 7,438 Reviews
95 %
of reviewers recommend Cobweb
Read Cobweb Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous
Anonymous  // 01/01/2019
Alex and Flo were clear and supportive and helped us finally navigate freedom from GoDaddy so we could expand our sharepoint storage. Massive thanks!
Helpful Report
(Service Addition) - Posted 3 months ago
Hi Sam, Thank you so much for your amazing 5-star review! We're delighted to hear that Alex and Flo were able to support you in navigating your transition from GoDaddy. Your satisfaction and success are what we strive for every day! Warm regards, Team Cobweb
Posted 3 months ago
Great service as always.
Helpful Report
(Support) - Posted 3 months ago
Hi Lee, Thank you for your wonderful 5-star review! We're thrilled to hear that you received great service. Your support means the world to us and keeps us striving for excellence. Warm regards, Team Cobweb
Posted 3 months ago
What an absolutely fabulous team of colleagues. Well done guys !
Helpful Report
(Support) - Posted 3 months ago
Hi Paul, Thank you for the fantastic 5-star review! We're so glad to hear you think our team is fabulous. Your kind words inspire us to keep delivering our best. Best wishes, Team Cobweb
Posted 3 months ago
Michael was very helpful and able to fix the issue with my laptop very quickly.
Helpful Report
(Support) - Posted 3 months ago
Hi Zahra, Thank you for your fantastic 5-star review! We’re delighted to hear that Michael was able to assist you swiftly with your laptop issue. Your positive feedback is incredibly encouraging for our team! Best wishes, Team Cobweb
Posted 3 months ago
Amazingly excellent support service by phone. Very knowledgeable, located core issue immediately and provided additional hjelp and advice. Have used this company for many years and have never had cause to regret that choice. Cannot recomment highly enough.
Helpful Report
(Support) - Posted 3 months ago
Hi Alex, Thank you so much for your amazing 5-star review! We’re thrilled to hear that you received excellent support over the phone and that our team was able to quickly identify the core issue. Your long-standing trust in us means the world, and we truly appreciate your high recommendation. Warm wishes, Team Cobweb
Posted 3 months ago
I recently encountered some challenges while connecting our new system to a platform, and I want to express my sincere appreciation for Evan’s exceptional support throughout the process. He was incredibly responsive, proactive, and thorough in addressing every question I had. Evan went above and beyond—dedicating his time and effort to troubleshoot the issues with patience and persistence. His hands-on approach and willingness to dive in made a real difference, and I’m genuinely grateful for his help.
Helpful Report
(Support) - Posted 3 months ago
Hi Arman, Thank you for your wonderful 5-star review! We're thrilled to hear that Evan provided you with exceptional support and went the extra mile to help you through the challenges you faced. Your appreciation of his proactive and thorough approach truly means a lot to us. Warm wishes, Team Cobweb
Posted 3 months ago
Josh was really quick and efficient with my ticket
Helpful Report
(Support) - Posted 3 months ago
Hi Arman, Thank you for your fantastic 5-star review! We're thrilled to hear that Josh was quick and efficient in addressing your ticket. Your feedback is invaluable to us and drives our commitment to excellent service. Warm wishes, Team Cobweb
Posted 3 months ago
Great service as ever
Helpful Report
(Support) - Posted 3 months ago
Hi Gordon, Thank you for your fantastic 5-star review! We’re delighted to hear that you enjoyed our service. Your support always encourages us to keep striving for excellence. Warm wishes, Team Cobweb
Posted 3 months ago
Although the problematic issue could not be resolved today, the service povided byMark was as helpful as it could be. Peter Agulnik
Helpful Report
(Support) - Posted 3 months ago
Hi Peter, Thank you for your thoughtful 5-star review! We're glad to hear that Mark was able to provide helpful service despite the challenges. Your understanding means a lot to us, and we’re here to assist you further whenever you need. Warm wishes, Team Cobweb
Posted 3 months ago
Great in every way, very welcoming, open to comments, nice and easy to deal with. No pressure. It's really a nice breath of fresh air in a very demanding and high-pressure arena.
Helpful Report
(Service Addition) - Posted 3 months ago
Hi Iain, Thank you for your wonderful 5-star review! We're so happy to hear that you felt welcomed and appreciated the no-pressure approach. Your feedback is like a breath of fresh air for us too, and it motivates us to continue providing a supportive environment! Warm wishes, Team Cobweb
Posted 3 months ago
Smooth & easy to action/communicate
Helpful Report
(Support) - Posted 3 months ago
Hi Armani, Thank you for the amazing 5-star review! We're thrilled to hear that you found the process smooth and easy. Your satisfaction is our top priority, and your feedback really motivates us to keep delivering excellent service! Warm wishes, Team Cobweb
Posted 3 months ago
Thank you to Marc for his patience, advice, and support, much appreciated.
Helpful Report
(Support) - Posted 3 months ago
Hi Catherine, Thank you so much for your kind 5-star review! We're delighted to hear that Marc's patience and support made a positive impact. Your appreciation truly fuels our commitment to exceptional service! Warm wishes, Team Cobweb
Posted 3 months ago
Cobweb always seem to understand a problem fully and explore all available avenues to resolve matters quickly.
Helpful Report
(Support) - Posted 3 months ago
Hi Chris, Thank you for the fantastic 5-star review! We're so glad to hear that you found our understanding and quick resolution helpful. Your feedback means a lot to us and keeps us motivated to do our best! Warm wishes, Team Cobweb
Posted 3 months ago
Minimum 10 characters.
Helpful Report
(Support) - Posted 3 months ago
Hi there, Thank you for the wonderful 5-star review! We're so pleased to know you had a great experience with us. Your words encourage us to continue providing the best service possible! Best regards, Team Cobweb
Posted 3 months ago
Minimum 10 characters.
Helpful Report
(Support) - Posted 3 months ago
Hi there, Thank you for the stellar 5-star review! We're thrilled to know you had such a great experience with us. Your kind words truly inspire us to keep up the good work! Warm wishes, Team Cobweb
Posted 3 months ago
Excellent support!
Helpful Report
(Support) - Posted 3 months ago
Hi there, Thank you for the amazing 5-star review! We're delighted to hear that you found our support to be excellent. Your feedback truly motivates us to keep delivering the best service possible! Best wishes, Team Cobweb
Posted 3 months ago
Quick, authoritative response to question re antivirus protection - much appreciated.
Helpful Report
(Support) - Posted 3 months ago
Hi Roger, Thank you so much for the fantastic 5-star review! We're glad to hear that we could provide you with a quick and authoritative response regarding antivirus protection. Your appreciation means a lot to us! Warm regards, Team Cobweb
Posted 3 months ago
Very helpful as ever
Helpful Report
(Support) - Posted 3 months ago
Hi Jane, Thank you for the wonderful 5-star review! We're thrilled to know that you found our service helpful as always. Your support means so much to us! Warm wishes, Team Cobweb
Posted 3 months ago
Josh dealt with the issue quickly and did further testing to ensure the issue was fixed. Good communication too.
Helpful Report
(Support) - Posted 3 months ago
Hi Mark, Thank you for the incredible 5-star review! We're delighted to hear that Josh was able to address your issue promptly and keep the lines of communication open. We truly appreciate your feedback! Warm wishes, Team Cobweb
Posted 3 months ago
The phone wasnt great but Chris sorted the issue in no time.
Helpful Report
(Support) - Posted 3 months ago
Hi Steven, Thank you for the fantastic 5-star review! We're glad to hear that Chris was able to resolve the issue swiftly for you. Your feedback is greatly appreciated, and we're here for you whenever you need assistance. Warm wishes, Team Cobweb
Posted 3 months ago
Cobweb is rated 4.7 based on 7,438 reviews