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Cobweb Reviews

4.7 Rating 7,261 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Cobweb 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Morning Thank you for sorting so quickly Kind regards”

Helpful Report

(Support) - Posted 3 months ago

Hi Ian, Good to hear, thank you for reviewing Cobweb and you were pleased with the support provided. Kind regards Cobweb

Posted 3 months ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 3 months ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 3 months ago

“Action to modify email configuration was completed speedily”

Helpful Report

(Support) - Posted 3 months ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 3 months ago

“Excellent all round”

Helpful Report

(Support) - Posted 3 months ago

Hi Bruce, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and offer the best support to our customers. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 3 months ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 3 months ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 3 months ago

“General Comment - Always pleased with service. If request cannot be met, am always given a good reason and an alternative. This Time - Chris persisted, with regular communication, and solved the issue.”

Helpful Report

(Support) - Posted 3 months ago

Hi Hans, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Chris and for your continued custom over the years. Kind regards Cobweb

Posted 3 months ago

“Quick response and supplied exactly the information I needed”

Helpful Report

(Support) - Posted 3 months ago

Hi Toby, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 3 months ago

“They always respond quickly to tickets and are great at chasing down third parties.”

Helpful Report

(Support) - Posted 3 months ago

Hi Andrew, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 3 months ago

“Evan was Very helpful and dealt with my issue very quickly”

Helpful Report

(Support) - Posted 3 months ago

Hi Sharon, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Evan and for your continued custom over the years. Kind regards Cobweb

Posted 3 months ago

“Sorted my technical query very quickly”

Helpful Report

(Support) - Posted 3 months ago

“Excellent technical support”

Helpful Report

(Support) - Posted 3 months ago

Hi Matt, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kind regards Cobweb

Posted 3 months ago

“Very helpful and prompt support.”

Helpful Report

(Support) - Posted 3 months ago

Hi Gaelle, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb

Posted 3 months ago

“Took time to Understand the issue, proactive problem solving, good friendly communications, explained next steps and timescales - THANKS!”

Helpful Report

(Support) - Posted 3 months ago

Hi Mark, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 3 months ago

“Brilliant tech support as always ⭐️”

Helpful Report

(Support) - Posted 3 months ago

Hi Gregg, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and thank you for your continued custom. Regards, Cobweb

Posted 3 months ago

“Great response as always.”

Helpful Report

(Support) - Posted 3 months ago

Hi Amanda, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and thank you for your continued custom. Regards, Cobweb

Posted 3 months ago

“We have been with Cobweb for over seven years, rarely need to contact them as everything simpley works. The few times we have called, problem resolved very promptly. Great support.”

Helpful Report

(Support) - Posted 3 months ago

Hi Lee We really appreciate your feedback, thank you. We are very glad to hear you were happy with the service provided. Please let us know if there is anything else we can help you with. Have a great day! Regards, Cobweb

Posted 3 months ago

“Excellent support and knowledge”

Helpful Report

(Support) - Posted 3 months ago

Hi Elaine That's great to hear and thank you for your review. Regards, Cobweb

Posted 3 months ago

“Very quick and professional”

Helpful Report

(Support) - Posted 3 months ago

Hi Nick Thank you for taking the time to provide a review and for your feedback. Regards, Cobweb

Posted 3 months ago

“super helpful, thank you Ronny”

Helpful Report

(Support) - Posted 3 months ago

Hi David Thank you for your review and feedback for Ronny. Regards, Cobweb

Posted 3 months ago

“I have used Cobweb for many years. Fisrtly with my small company and then privately. On the rare occassions that compueter illiterate needs help thay are fantastic. Very patient with my lack of knowledge of IT!!”

Helpful Report

(Support) - Posted 3 months ago

Hi Thomas Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and thank you for your continued custom. Regards, Cobweb

Posted 3 months ago

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Cobweb is rated 4.7 based on 7,261 reviews