Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 8,262 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On an extremely busy day, James Skelton came back with a very swift response, within less than 1/2 hour of me leaving a message. His interpersonal skills in helping get to the root cause were exceptional, and obviously his problem solving skills were expertly carried out. CUSTOMER SERVICE AT IT'S BEST!”

Helpful Report

(Support) - Posted 5 years ago

Hi Malcolm Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by James. Please do let us know if there is anything else we can help you with. Regards, Cobweb

Posted 5 years ago

“Very fast service very impressed thank you”

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(Support) - Posted 5 years ago

Hi Peter Thank you for your review and feedback. Regards, Cobweb

Posted 5 years ago

“I phoned in with a fairly unusal login problem, having researched the error online. Joshua remembered seeing the problem a year ago and was able to fix it straight away. Very good service.”

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(Support) - Posted 5 years ago

Hi Henry We really appreciate your feedback, thank you. We are very glad to hear you were happy with the service provided by Josh. Please let us know if there is anything else we can help you with. Have a great day! Regards, Cobweb

Posted 5 years ago

“Problem solved by Evan in a flash”

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(Support) - Posted 5 years ago

Hi Ash Thank you for your feedback, we're happy to hear you have been pleased with the service provided by Evan. Regards, Cobweb

Posted 5 years ago

“Declan was very patient & resolved most of my problems. Still attempting to retrieve my emails on my iPhone. Can now access on my computer & iPad”

Helpful Report

(Support) - Posted 5 years ago

Hi Judy Thank you for your review for Declan. Regards, Cobweb

Posted 5 years ago

“very good response”

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(Support) - Posted 5 years ago

Hi Juan Thank you for your feedback. Regards, Cobweb

Posted 5 years ago

“excellent support. tks x x x x x x x”

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(Support) - Posted 5 years ago

Hi Robin Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Regards, Cobweb

Posted 5 years ago

“Declan was extremely knowledgable and helpful, he resolved my issue completely and showed a great deal of patience and tenacity with his approach.”

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(Support) - Posted 5 years ago

Hi Michael We are delighted to hear you were pleased with the support provided by Declan, please do let us know if you require anything further. Kind regards Cobweb

Posted 5 years ago

“Good advice, thank you”

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(Support) - Posted 5 years ago

Hi Nick Thank you for your 5 star review, have a great day! Kind regards Cobweb

Posted 5 years ago

“Prompt and accurate response! Thank you!”

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(Support) - Posted 5 years ago

Hi Jessica Thank you for your review and feedback. Regards, Cobweb

Posted 5 years ago

“The issue was not resolved and I don't feel the technician fully understood the issue based on his response.”

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(Support) - Posted 5 years ago

“Josh P was great, understood my issue, took proactive action to address and provided clear guidance on the actions I needed to take. First rate support from a great company, well done Team Cobweb”

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(Support) - Posted 5 years ago

Hi Jeremy Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Josh and thank you for your feedback. Regards, Cobweb

Posted 5 years ago

“Very good response and resolution”

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(Support) - Posted 5 years ago

Hi Jessica Thank you for your review, we really appreciate your feedback. Kind regards Cobweb

Posted 5 years ago

“Super efficient and extremely helpful in sorting our transition to the new emails. Thank you too for your support with the domain requirements. Cheers James. Steve”

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(Support) - Posted 5 years ago

Hi Steve We are really pleased to hear you were happy with the support provided, please do let us know if you need anything further. Kind regards Cobweb

Posted 5 years ago

“After flailing around Google trying to fix the Outlook / Exchange syncing issues, Cobweb told me what to do with minimal fuss, thanks!”

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(Support) - Posted 5 years ago

Hi Will Thank you for taking the time to review us, your review is very much appreciated! Please do contact us if there is anything else we can help you with! Have a good day! Regards, Cobweb

Posted 5 years ago

“great service!”

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(Service Addition) - Posted 5 years ago

Hi Bruce Thank you for your 5 star review! Kind regards Cobweb

Posted 5 years ago

“Daniel was able to get the information needed and provide a resolution in a timely matter”

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(Support) - Posted 5 years ago

Hi Max We are happy to hear that Daniel was able to assist you, please do let us know if you need anything further. Kind regards Cobweb

Posted 5 years ago

“Ask and you shall get, customer service 10 out of 10 thank you”

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(Support) - Posted 5 years ago

Hi Peter Thank you so much for your kind words, have a great day! Kind regards Cobweb

Posted 5 years ago

“Thanks!”

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(Support) - Posted 5 years ago

Hi Thank you for your review. Kind regards Cobweb

Posted 5 years ago

“Declan was amazing. I know I’m useless with computers but at no point did he make me feel that way. He located the issue and fixed it promptly. He was friendly and engaging and extremely helpful. Thank you!”

Helpful Report

(Support) - Posted 5 years ago

Hi Sue We are really pleased to hear you were happy with the support provided by Declan, please do let us know if you need anything else. Kind regards Cobweb

Posted 5 years ago

Cobweb is rated 4.8 based on 8,262 reviews