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Cobweb Reviews

4.8 Rating 7,875 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Dave was excellent.”

Helpful Report

(Support) - Posted 4 years ago

Hi Matt That's good to hear - many thanks for your review for Dave. Regards, Cobweb

Posted 4 years ago

“First Class service”

Helpful Report

(Support) - Posted 4 years ago

Hi Steve Thank you for your feedback and 5 star review. Regards, Cobweb

Posted 4 years ago

“Great support, thank you”

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(Support) - Posted 4 years ago

Hi David That's really good to hear. Thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“Quick response, wasn't certain it would work but did fix the issue right away!”

Helpful Report

(Support) - Posted 4 years ago

Hi Glad to hear resolved. Thank you for your review. Regards, Cobweb

Posted 4 years ago

“Thank you!”

Helpful Report

(Support) - Posted 4 years ago

Hi Thank you for your review. Regards, Cobweb

Posted 4 years ago

“thank you for resolving.”

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(Support) - Posted 4 years ago

Hi Osman Thank you for your review. Regards, Cobweb

Posted 4 years ago

“It took far too long for this call to get to a position to be resolved, but once Alex was involved, all was resolved very quickly. I just wish Cobweb would get back to responding to calls as they did in the past, and to check higher levels of support internally before sending through to Microsoft, whose first level support is to be honest, rubbish. Thanks very much.”

Helpful Report

(Support) - Posted 4 years ago

Hi John Thank you so much for taking the time to write Cobweb a review, we appreciate your feedback and our Customer Relations team will be in contact to discuss further. Regards, Cobweb

Posted 4 years ago

“Excellent”

Helpful Report

(Support) - Posted 4 years ago

Hi Nat Thank you for your review. Regards, Cobweb

Posted 4 years ago

“Excellent response from your technician”

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(Support) - Posted 4 years ago

Hi Jim That's really good to hear. Thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“Very helpful”

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(Support) - Posted 4 years ago

Hi Andrew Thank you for your 5 star review and feedback. Regards, Cobweb

Posted 4 years ago

“Very professional as always - thank you”

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(Support) - Posted 4 years ago

Hi Julian That's great to hear - thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“Top service, fast and effective response from the whole team.”

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(Support) - Posted 4 years ago

Hi Pete Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Regards, Cobweb

Posted 4 years ago

“Super Speedy Service - Louis was fantastic!”

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(Support) - Posted 4 years ago

Hi Thank you for your review and feedback for Louis. Regards, Cobweb

Posted 4 years ago

“Once getting a call was established all went smoothly.”

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(Support) - Posted 4 years ago

Hi Lynsey Thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“Speedy response to my call and and quickly resolved. Excellent.”

Helpful Report

(Support) - Posted 4 years ago

Hi Wyndham Thank you for your review. Regards, Cobweb

Posted 4 years ago

“response to tickets does seem to have been slower recently”

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(Support) - Posted 4 years ago

Hi Nick Thank you for your review - we really appreciate your feedback and apologise for the delay caused. Please let us know if there is anything else we can help you with. Regards, Cobweb

Posted 4 years ago

“Fantastic company, always very supportive and would definitely recommend.”

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(Support) - Posted 4 years ago

Hi Idris That's great to hear - thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“The cause of the issue was identified, explained and resolved. A plan was put in place that will hopefully prevent recurrence and notes added to our client file.”

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(Support) - Posted 4 years ago

Hi Michael Thank you for your review. Regards, Cobweb

Posted 4 years ago

“I was provided with prompt assistance that was very clear, technically very competent and completely resolved my issue.”

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(Support) - Posted 4 years ago

Hi Michael Thank you for your 5 star review and feedback. Regards, Cobweb

Posted 4 years ago

“As always, I get to speak to a real person who knows what they are doing and gets things sorted quickly. A loyal happy customer for years and years!”

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(Support) - Posted 4 years ago

Hi David Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom over the years. Regards, Cobweb

Posted 4 years ago

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Cobweb is rated 4.8 based on 7,875 reviews