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Cobweb Reviews

4.8 Rating 8,228 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Password reset after migrating from PC to Mac. All done eventually! Thanks”

Helpful Report

(Support) - Posted 4 years ago

Hi Craig Thank you for your 5-star review. Regards, Cobweb

Posted 4 years ago

“My problem was resolved speedily and efficiently”

Helpful Report

(Support) - Posted 4 years ago

Hi David Thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“This is something that hasn't been resolved but thank you for trying.”

Helpful Report

(Support) - Posted 4 years ago

Hi Thank you for your 5-star review. Regards, Cobweb

Posted 4 years ago

“I originally wanted to add an extra user to our service via the Cobweb portal. I was unable to complete this online so called support. They advised that I email the request through so it could be completed that way. Although the user was added by doing it this way it would be great if the portal itself worked for me.”

Helpful Report

(Support) - Posted 4 years ago

Hi Rob Thank you for your review and feedback. We will send you a separate email on how you can add additional users in the future. Regards, Cobweb

Posted 4 years ago

“Issue resolved.”

Helpful Report

(Support) - Posted 4 years ago

Hi Malcolm Thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“Every time a call is made to the support crew, they're always courteous and helpful. No nonsense and easy to work with alomst without exception.”

Helpful Report

(Support) - Posted 4 years ago

Hi Michael Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Regards, Cobweb

Posted 4 years ago

“Brilliant service. Thank you”

Helpful Report

(Support) - Posted 4 years ago

Hi Margaret That's great to hear. Thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“Absolutely brilliant - thank you Declan”

Helpful Report

(Support) - Posted 4 years ago

Hi Margaret Thank you for your feedback, we're happy to hear you have been pleased with the service provided by Declan. Regards, Cobweb

Posted 4 years ago

“Rory was very helpful as always!”

Helpful Report

(Support) - Posted 4 years ago

Hi Nimesh Thank you for your review and feedback for Rory. Regards, Cobweb

Posted 4 years ago

“You ask for feedback the issue as yet has not been resolved !”

Helpful Report

(Support) - Posted 4 years ago

Hi Martin Hi, Thank you for your review. Given your feedback, we will call to check this has been resolved for you. If you would like to provide any further feedback please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 4 years ago

“Effectively solved the problem”

Helpful Report

(Support) - Posted 4 years ago

Hi Thank you for your 5-star review and feedback. Regards, Cobweb

Posted 4 years ago

“Quickly resolved request”

Helpful Report

(Support) - Posted 4 years ago

Hi Tim Thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“went quickly and the tech knew what he was doing, all I could ask for!”

Helpful Report

(Support) - Posted 4 years ago

Hi That's great to hear. Thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“Thank you for the help resolving this”

Helpful Report

(Support) - Posted 4 years ago

Hi David Thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“As always - quick response and resolution - Thanks”

Helpful Report

(Support) - Posted 4 years ago

Hi John Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Regards, Cobweb

Posted 4 years ago

“Excellent service thank you!”

Helpful Report

(Support) - Posted 4 years ago

Hi That's great to hear. Thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“Excellent service.”

Helpful Report

(Support) - Posted 4 years ago

Hi That's great to hear - thank you for your 5-star review and feedback. Regards, Cobweb

Posted 4 years ago

“I always receive a high standard of service from Cobweb.”

Helpful Report

(Support) - Posted 4 years ago

Hi That's really good to hear. Thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“Good knowledgeable response”

Helpful Report

(Support) - Posted 4 years ago

Hi Thank you for your review, we are very glad to hear you were happy with the service provided. If there is anything else we can help you with then please do contact us. Regards, Cobweb

Posted 4 years ago

“Good support and conclusion from Evan with Josh having also been involved. Evan also gave pointers about action required on iPhone email which I was able to complete. A job well done. Thanks, C.”

Helpful Report

(Support) - Posted 4 years ago

Hi Christopher Thank you for your review and feedback for Evan and Josh. Regards, Cobweb

Posted 4 years ago

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Cobweb is rated 4.8 based on 8,228 reviews