Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,661 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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English

“Very helpful and resolved my issue quickly.”

Helpful Report

(Support) - Posted 1 year ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 1 year ago

“For a tech averse person the simple explanation by Cobweb is why I’m subscribed to them”

Helpful Report

(Support) - Posted 1 year ago

Hi Thomas, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and thank you for your feedback. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“great service - very quick”

Helpful Report

(Support) - Posted 1 year ago

Hi, We are happy to hear that, many thanks for your review and five star review. Kind regards Cobweb

Posted 1 year ago

“Very quick and responsive. Marc has been very helpful over the phone. Thank you!”

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(Support) - Posted 1 year ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 1 year ago

“Ronny was very helpful”

Helpful Report

(Support) - Posted 1 year ago

Hi James, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Ronnie and for your continued custom over the years. Kind regards Cobweb

Posted 1 year ago

“Excellent service!”

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(Support) - Posted 1 year ago

Hi Lynsey, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Kind regards Cobweb

Posted 1 year ago

“Very helpful and supportive”

Helpful Report

(Support) - Posted 1 year ago

Hi Michael, Thank you so much for your review, we are very glad to hear you were happy with the service and how to rectify should this happen again. If there is anything else, we can help you with then please do contact us. Kind regards Cobweb

Posted 1 year ago

“Great service”

Helpful Report

(Support) - Posted 1 year ago

Hi Lee, Thank you so much for taking the time to write a review. We will use this feedback to ensure we constantly strive to improve our customer service. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Always very quick to respond and excellent information and knowledge.”

Helpful Report

(Support) - Posted 1 year ago

Hi MIchelle, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and thank you for your feedback. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Thank you Cobweb. Ronny solved my problem in 10 minutes.”

Helpful Report

(Support) - Posted 1 year ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 1 year ago

“Solution was given very quickly and was resolved issue”

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(Support) - Posted 1 year ago

Posted 1 year ago

“Problem with domain hosting (with Maxer) correctly identified by Mitchell and issue resolved. Ticket could now be closed. Thanks for your help. C.”

Helpful Report

(Support) - Posted 1 year ago

Hi Christopher, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Mitchell and thank you for your feedback. Kind regards Cobweb

Posted 1 year ago

“Excellent delivery.”

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(Service Addition) - Posted 1 year ago

Hi Andy, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Josh was really helpfull / explained things to me in a way I was able to understand.”

Helpful Report

(Support) - Posted 1 year ago

Hi Steven, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Josh and for your continued custom over the years. Kind regards Cobweb

Posted 1 year ago

“Excellent service. Understood the problem straight away, and resolved it in minutes”

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(Support) - Posted 1 year ago

Hi Richard, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Kind regards Cobweb

Posted 1 year ago

“Very prompt service thanks”

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(Support) - Posted 1 year ago

Hi James, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“5* response to queries”

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(Support) - Posted 1 year ago

Hi Catherine, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kind regards Cobweb

Posted 1 year ago

“From the begining to end of the project, we are very satisfied.”

Helpful Report

(Service Addition) - Posted 1 year ago

Hi Tanushka, Thank you so much for taking the time to write a review. We will use this feedback to ensure we constantly strive to improve our customer service. Please do contact us if there is anything else we can help you with. Kindest regards Cobweb

Posted 1 year ago

“Always found to reactive and helful”

Helpful Report

(Support) - Posted 1 year ago

Hi Anthony, Thank you so much for taking the time to write a review and are glad this has been resolved to your satisfaction. Please do contact us if there is anything else we can help you with. Kindest regards Cobweb

Posted 1 year ago

“Efficient service”

Helpful Report

(Support) - Posted 1 year ago

Hi Lynsey, We are glad we were able to assist. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

Cobweb is rated 4.7 based on 7,661 reviews