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Clegg Gifford Reviews

4.5 Rating 1,145 Reviews
88 %
of reviewers recommend Clegg Gifford
4.5
Based on 1,145 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Clegg Gifford Reviews

About Clegg Gifford:

Clegg Gifford is a respected Lloyd’s broker with a national reach, proudly serving clients since 1968.

We bring decades of experience in the motor trade sector, paired with a client-first approach to insurance.

We’d love to hear from you! Your reviews help us grow and improve, so please share your experience.

If something hasn’t met your expectations, please contact us at complaints@cginsurance.com— we’re here to help and committed to finding a solution.

Your satisfaction means everything to us!

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He provided a very swift response to my quote displaying an in depth understanding of the risk.
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Posted 5 years ago
Spoke to Danielle Griffiths, instant answer, instantly resolved query. Thank you.
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Posted 5 years ago
Had the pleasure of dealing with John Brewer at Peterborough after ALL other contact points within CG & Tradex failed to respond to my urgent need for continued insurance. He was apologetic on behalf of the company and within 30 minutes had sorted out everything. But for his assistance I would probably have needed to insure elsewhere. Well done John and thank you. Colin Hughes Colchrisp Autos
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Posted 5 years ago
Kathleen Sheehan....what a star !!! Rescued me from the merry go round of an automated system & was Amazing!! Took all of the details & dealt with all the necessary departments & called me back so quickly, thank you so much ...,,,,
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Posted 5 years ago
I contacted Clegg Gifford last week for some help with information I needed. Even though it was an unusual request, Jonathon Clark couldn't have been more helpful and supplied me with the details very quickly.
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Posted 5 years ago
Have been dealing Wes for the past 5 months - 100 % fantastic service and communications - well done you and thank you Nick Child MD Carparker UK Ltd
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Posted 5 years ago
I have been with Glegg Gifford for a number of years now ,and have to say its always very easy and stress free. I dont really ever leave reviews but i felt the service i had was well worth one. i spoke to Katy Banks on the phone yesterday and what a helpful lady just had to make some policy changes but she explain everything and was very clear had an email within minutes with all corrected changes very impressed. She is a credit to your company keep up the good work. Martin
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Posted 5 years ago
Five star service
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Posted 5 years ago
Pal Dave was extremely helpful and dealt with my request professionally. Surprisingly efficient as I received the documents by email while on the phone. 5 stars all the way.
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Posted 5 years ago
Overall happy with the service when I can contact the team, tried every office in the UK today and no answer. How this company is still in business surprises me!
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Posted 5 years ago
I ask for my no claim discount proof even that was more than 18 months old, this was very quickly by Ms Julliet Floris. Many thanx.great service
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Posted 5 years ago
Bad customer service. Phones took too long to answer.
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Posted 5 years ago
No-one answers the phone. I was on hold for so long my phone battery gave up! Meantime my new insurer wants proof of NCB. AVOID!!
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Posted 5 years ago
had insurance with clegg Gifford for a number of years and never had a problem with them *****
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Posted 5 years ago
Returned my email very swiftly and followed that up with the detail requested.
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Posted 6 years ago
Fab service from Teresa Smith and Serena. Great doing business
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Posted 6 years ago
Despite several emails and phone calls, I have yet to receive proof of my no claims bonus for my new insurer. I had tried to contact Clegg Gifford to enquire about renewal but got no reply.
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Posted 6 years ago
Exceptionally poor customer service. Public and Employers policy up for renewal. Received a very brief and informal email. Tried to phone - no ones answers. Answered email asking for some one to phone me as I had some queries, received another email with my renewal quote. How I could be quoted I don't know as they didn't know what queries/changes to the policy I had. Sent a reply email only to receive an out of office until well past my renewal date. Not sure what I'm supposed to do, as I can't contact by phone or email. Therefore gone elsewhere.
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Posted 6 years ago
Very helping
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Posted 6 years ago
takes forever to get through on the phone which says to me they do not care so AVOID
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Posted 6 years ago
Clegg Gifford is rated 4.5 based on 1,145 reviews