I have been with CG for 3 years now, they have always been pretty competitive. This year I found a quote which was about £150 cheaper, so I decided to go with a new insurer. However CG (Shaun - Underwriter) contacted me prior to my policy starting and was able to beat my renewal by another £40, so in total I saved £190. I then decided to stick with CG. My new insurer decided to charge me a £85 just to cancel, along with a £100 broker fee, bearing in mind I hadn't even started my policy. This left me in a sticky situation whereby I had paid for two policies. Shaun was amazing in sorting this out, he gave me the option to cancel with CG at no charge, or he was willing to reimburse the fees I would be charged just to keep me as a customer. I have never seen service like this from an insurer. I am 1000% happy with the service I received and honestly don't know why more insurers are not like this.