Clegg Gifford Reviews

Name: Clegg Gifford
Address: 100 Kings Road, Brentwood, Essex
Rating: 4.47

4.5 Rating 1,145 Reviews

88 %

of reviewers recommend Clegg Gifford

Company Reviews

Metrics

Info

4.5

Based on 1,145 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Clegg Gifford:

Clegg Gifford is a respected Lloyd’s broker with a national reach, proudly serving clients since 1968.

We bring decades of experience in the motor trade sector, paired with a client-first approach to insurance.

We’d love to hear from you! Your reviews help us grow and improve, so please share your experience.

If something hasn’t met your expectations, please contact us at complaints@cginsurance.com— we’re here to help and committed to finding a solution.

Your satisfaction means everything to us!

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Clegg Gifford 5 star review on 15th July 2021

Gulzar Hussain

Clegg Gifford 5 star review on 24th June 2020

Darron From Get It Gone Waste Disposal And Recycling

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I started with Clegg Gifford with Ms Kathleen Sheehan (manager customer relations). She was so fantastic,energetic,helpful and cognisant. I was with this company for 3 years for my car insurance and always something valuable offer for me. I can say Kathleen Sheehan is the asset of any organisation because she understands customers problem and conveneince. I would love to go back to her and her company Clegg Gifford from next year.”

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Posted 5 years ago

“Rang up to see what they could do with regards to my renewal as had cheaper price from elsewhere spoke to Kathleen and she was very helpful with getting me a competitive price with her and sorted out would highly recommend”

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Posted 5 years ago

“Absolutely worst ever insurance company ever Will never answer the call in there Wakefield branch been ringing since the morning 24/6/19 Just got intouch to be told sorry all our screens are full we are in a middle of another policy please email us Like wt the hell!!😡😡 Then to be told I’m rude and that she can’t do anything They willing to take £5000 from me to get traders policy but never there to help me when I need it Will definitely never use this company again and all those who seem to get the same issue stay away from this company Gonna you tube upload this conversation recording so that others know how this company operates😡😡😡”

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Posted 5 years ago

“And im heppy if to company insurance.”

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Posted 5 years ago

“I have been with CG for 3 years now, they have always been pretty competitive. This year I found a quote which was about £150 cheaper, so I decided to go with a new insurer. However CG (Shaun - Underwriter) contacted me prior to my policy starting and was able to beat my renewal by another £40, so in total I saved £190. I then decided to stick with CG. My new insurer decided to charge me a £85 just to cancel, along with a £100 broker fee, bearing in mind I hadn't even started my policy. This left me in a sticky situation whereby I had paid for two policies. Shaun was amazing in sorting this out, he gave me the option to cancel with CG at no charge, or he was willing to reimburse the fees I would be charged just to keep me as a customer. I have never seen service like this from an insurer. I am 1000% happy with the service I received and honestly don't know why more insurers are not like this.”

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Posted 5 years ago

“Excellent 😃😃”

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Posted 5 years ago

“Needed the most up to date copy of our policy and Lauren Ruffle sorted it for us immediately with no fuss - excellent service!”

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Posted 5 years ago

“Very good insurance”

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Posted 5 years ago

“Had to cancel my insurance and Kathleen Sheehan could not have been more helpful, very pleased with the service.”

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Posted 5 years ago

“Clare was very helpful in sorting the problem”

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Posted 5 years ago

“Underwriter, Reece Baker, fast, knowledgeable, efficient and helpful.. What more can you say!?”

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Posted 5 years ago

“If I was just writing the review on John Brewer I would have given it 5 stars. He was very helpful. Dealt with my renewal queries and replied promptly by both phone and email. One star lost because contacting Clegg Gifford has been almost impossible. The phone has been answered, I have selected my choice and have been left holding for up to half an hour at which point I would give up. I have tried over ten times to contact and tried all the options but without success. Yesterday was the first time I was able to get through and that was after 15 minutes. You either need to employ more staff or have a system where you can leave your number and someone calls you back. I have to say that this has never happened before so I don't know if there is a problem at the moment?”

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Posted 5 years ago

“Great service, great team, everything is explained, being in the motor industry for many decades you still learn new things everyday, great customer service from Katy Banks.”

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Posted 5 years ago

“Very quick service from Michael Wakefield when I asked for a copy of my certificate.”

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Posted 5 years ago

“Serena Porter was quick and helpful with my request.”

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Posted 5 years ago

“i was very happy with response time as i sent email with my concerns so i did not have to wait on the end of phone and was called to confirm my update of info and was happy that it was delt with quickly and fairly.”

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Posted 5 years ago

“Friendly, courteous and efficient, Kathleen Sheehan was a pleasure to do business with; a superb representative of Clegg Gifford.”

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Posted 5 years ago

“I called to renew my taxi insurance policy with Clegg Gifford and spoke to Kathleen Sheehan, who I found very courteous and efficient and who dealt with the matter in a very professional manner.”

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Posted 5 years ago

“Danielle Griffiths, Maddison Burrows and Victoria Adams have been very helpful on a couple of cases we have dealt with. WELL DONE GUYS!”

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Posted 5 years ago

“Very very helpful”

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Posted 5 years ago

Clegg Gifford is rated 4.5 based on 1,145 reviews