Clegg Gifford Reviews

Name: Clegg Gifford
Address: 100 Kings Road, Brentwood, Essex
Rating: 4.47

4.5 Rating 1,172 Reviews

88 %

of reviewers recommend Clegg Gifford

Company Reviews

Metrics

Info

4.5

Based on 1,172 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Clegg Gifford:

Clegg Gifford is a respected Lloyd’s broker with a national reach, proudly serving clients since 1968.

We bring decades of experience in the motor trade sector, paired with a client-first approach to insurance.

We’d love to hear from you! Your reviews help us grow and improve, so please share your experience.

If something hasn’t met your expectations, please contact us at complaints@cginsurance.com— we’re here to help and committed to finding a solution.

Your satisfaction means everything to us!

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Clegg Gifford 5 star review on 15th July 2021

Gulzar Hussain

Clegg Gifford 5 star review on 24th June 2020

Darron From Get It Gone Waste Disposal And Recycling

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shocking company. Nobody answers the phone,and then you either get someone thick or rude,ive spent £18 thousand pounds the last two years and I cant even change a vehicle on my motor trade policy.”

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Posted 6 years ago

“John coleman was helpful no trouble to do any thing I ask would use again thanks again john ....Kevin smith”

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Posted 6 years ago

“Designed by fault insurance. Not in favour of customer. Quotes are pointless as once you accept they analyse your circumstances and target the negatives and invoice extras.(honesty gets you nowhere) Then they never answer promptly. The amount they invoiced me extra was an instant figure. The amount owed to cancel was not. Once they rang back the next day to inform me of my cancellation amount it was half it should be, once challenged it took another day. They cancelled the policy immediately once I said I no longer required it as it was now more than my previous policy haha. Anyway 1 week later still no credit !!! All 1 way. WARNING DO NOT USE. TERRIBLE SERVICE.”

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Posted 6 years ago

“Lauren once again so efficient and providing docs very promptly. great service.”

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Posted 6 years ago

“I have just spoken with Georgina Evans at Clegg Gifford and received 100% service very helpful, polite and professional”

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Posted 6 years ago

“I have just had a small problem sorted by a lovely lady called Lesley Tabner. Not only was she able to sort the problem out but she was lovely and friendly too, nothing was too much trouble. I feel she is a credit to the Company and you should be proud of her.”

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Posted 6 years ago

“I changed my vehicle through the phone the,, customer adviser Emma alter was very quick and helpful.. definitely 5 plus star for Emma 📿📿📿📿 this bead is for luck”

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Posted 6 years ago

“Phone always answered promptly. Staff always friendly and helpful. Spoke to Joanne Slater today. Thank you for your help.”

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Posted 6 years ago

“Excellent service by the Clegg Gifford staff, in particular Sean and Claire. The process made simple and prompt return emails.”

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Posted 6 years ago

“Good people”

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Posted 6 years ago

“Very help full and sorted my insurance out without any problems. kind regards R. A. Blackmore.”

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Posted 6 years ago

“TERRIBLE!!!!”

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Posted 6 years ago

Good Afternoon, Apologies for the dissatisfaction you have experienced. If the matter remains out standing, please can you provide us with more information (name, email, address and policy number) this will allow us to assist you further. Kind Regards.

Posted 6 years ago

“Not easy to get to on the phone. Once I did get to speak to Pal Dave things were dealt with fairly easily. Probably better to communicate by email rather than phone if you want an answer to anything.”

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Posted 6 years ago

“Everytime we need Car Jockey Insurance - Paul M at CG has never let us down. Today he did a policy in 20mins. They do what they say. Tried tested and reliable.”

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Posted 6 years ago

“I couldn’t recommend clegg gifford enough, i have been with them for the past few years now always very friendly and helpful staff, always willing to go out of there way to give you the best quotation, the renewals advisor Lorraine was very helpful and professional thank you.”

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Posted 6 years ago

“Wait time to speak to someone is pretty slow. But Pal Dave was very knowledgeable and sorted out my insurance query in a fast and efficient manner. many thanks Mike”

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Posted 6 years ago

“very helpful staff yes you have to wait a little time for them to answer the phone that's because there a busy company been a customer for 30 years i think that says it all”

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Posted 6 years ago

“awful service, impossible to get through on the phone, still waiting on my renewal paperwork from april and have just noticed that a car I requested to be added to the mid has not been, luckily I have noticed before being pulled over or involved in an accident.... absolute waste of time company, will not be renewing come next april”

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Posted 6 years ago

“Iv been with trade few years now and was told av as many cars as u want ect ect, now its whittled dwn frm10 to 5""yet lad two doors frm me as same policy n more motors??? Isn't this sum form of favrativism or another ism??Will not b using thm after my policy runs out In two months,, and telephone manners of at least two are deplorable quick to hang up!! Quicker when they want ur £££,, its a no frm me”

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Posted 6 years ago

“I am with "CG" 3 years now as they are pretty competitive. So far when I had to deal with "CG" they were very professional, helpful, informative and easy to deal with. I can most certainly recommend "Clegg Gifford". Thank you.”

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Posted 6 years ago

Clegg Gifford is rated 4.5 based on 1,172 reviews