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Clegg Gifford Reviews

4.5 Rating 1,176 Reviews
87 %
of reviewers recommend Clegg Gifford
4.5
Based on 1,176 reviews
Customer Service
Communication Channels
Telephone
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About Clegg Gifford:

Clegg Gifford is a respected Lloyd’s broker with a national reach, proudly serving clients since 1968.

We bring decades of experience in the motor trade sector, paired with a client-first approach to insurance.

We’d love to hear from you! Your reviews help us grow and improve, so please share your experience.

If something hasn’t met your expectations, please contact us at complaints@cginsurance.com— we’re here to help and committed to finding a solution.

Your satisfaction means everything to us!

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“Joanne Slater did a good job considering my advanced years, though I am very surprised at the loading on my policy”
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Posted 2 years ago
Hi Bob, Thanks for the positive review! We’re glad you’re happy with the service and appreciate your feedback. We’ll take it on board for future improvements.
Posted 2 years ago
“Hi kelly made me happy she listened as i described the complexities of insurance she was and is polite and patient .”
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Posted 2 years ago
“Serena was always prompt at answering emails and dealing with any questions I had”
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Posted 3 years ago
“Hi Clegg Gifford can be hard to get hold of on the phone; however their email system is first class. Serena Horsewell is relentless in her efforts to help you. Keep up the good work”
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Posted 3 years ago
“Fantastic service from Rebecca Ross today explained everything throughly and help me choice the correct policy for my needs”
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Posted 3 years ago
“As a London taxi driver It’s never ever convenient do external things. I am so appreciated of Kelly Kendal and her attentiveness to my problems. Whether big or small. Thank you Kelly. Please stays in your because disorganised people like me knows , you’re a blessing”
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Posted 3 years ago
“Brilliant service thanks”
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Posted 3 years ago
“Joanne Slater Brilliant job, quick response work easy.”
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Posted 3 years ago
“Kelly was brilliant, she transacted my renewal efficiently and courteously She’s a credit to Clegg Gifford”
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Posted 4 years ago
“Olivia corrected the errors of her colleague who asked for unnecessary information and omitted detail from my policy ----a waste of my and CG time.🙂”
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Posted 4 years ago
“Lauren Collier was polite and helpful”
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Posted 4 years ago
“Had to wait 18 minutes to get to an operator, listening to awful Techno type music. I was in a queue of just 3. My simple enquiry was to have some renewal documentation resent. I was online for less than a minute. The good news was that John Coleman sent the detail within a minute of ending the phone call. I hope that when I pay my premium in a few days I won't have to wait so long again.”
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Posted 4 years ago
“Very happy with the service Murray provides”
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Posted 4 years ago
“Excellent service”
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Posted 4 years ago
“Lorna goes above and beyond to ensure you have all the relevant information you require.”
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Posted 4 years ago
“Lauren Collier was very helpful and understanding”
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Posted 4 years ago
“The team have been very helpful whenever I have a query on the policy. Chloe Occleshaw in particular did everything she could to help me answer some questions about my policy. The 'on hold' waiting times seem to have improved significantly as this was an issue last year.”
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Posted 5 years ago
“Communication was good. All my calls were looked into, emails were chased up and responded to in good time.”
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Posted 5 years ago
“I have found the service from Tradex to be good. I commend Kelly Kendall very helpful and polite with what I wanted.”
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Posted 5 years ago
“With them for last 5 years very good service and staff is very helpful to solve the problems.”
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Posted 5 years ago
Clegg Gifford is rated 4.5 based on 1,176 reviews