Clegg Gifford Reviews

Name: Clegg Gifford
Address: 100 Kings Road, Brentwood, Essex
Rating: 4.46

4.5 Rating 1,176 Reviews

87 %

of reviewers recommend Clegg Gifford

Company Reviews

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4.5

Based on 1,176 reviews

Customer Service
Communication Channels	Telephone

About Clegg Gifford:

Clegg Gifford is a respected Lloyd’s broker with a national reach, proudly serving clients since 1968.

We bring decades of experience in the motor trade sector, paired with a client-first approach to insurance.

We’d love to hear from you! Your reviews help us grow and improve, so please share your experience.

If something hasn’t met your expectations, please contact us at complaints@cginsurance.com— we’re here to help and committed to finding a solution.

Your satisfaction means everything to us!

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Clegg Gifford 5 star review on 15th July 2021

Gulzar Hussain

Clegg Gifford 5 star review on 24th June 2020

Darron From Get It Gone Waste Disposal And Recycling

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never answer the phone Can’t even speak to anyone in renewals about my policy Don’t answer emails What do I do !!!”

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Posted 6 years ago

“I took scrap insurance out with these people and for no reason(no accidents) doubled my premium to a wobbing £5,000 from £2500 after being with them for a year with no claims & absolutely no reason given why apart from WE MADE A MISTAKE (says it all about this company) this has affected my business massively. THEY HAVE SOME ANSWERING TO DO! I had to go without insurance for nearly 6 months due to lack off funds. I will be taking this matter to court. Companies like this shouldn't get away with their fraudulent dishonest ways ...”

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Posted 6 years ago

“Good service but bad hold time”

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Posted 6 years ago

“This company should do be trading- why hasn't the authorities took action already. Absolute con artists- they will take you for every penny you have. Complete lies and they are not sticking to trading standards guidelines.”

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Posted 6 years ago

“Excellent service again”

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Posted 7 years ago

“Wendy Bland in the MID department could not have been more helpful , sorted my issues with no problem . It's a pity the call / hold took 17mins before I could speak to her !!!”

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Posted 7 years ago

“Spoke to Joanne today asked for better quote after getting my renewal, glad to say she came back and knocked money of the renewal premium. Great service many thanks”

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Posted 7 years ago

“Issue was solved quickly and efficiently. Would recommend Thanks lorna life saver Kamran”

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Posted 7 years ago

“Very pleased with Gregg and the service he provided. Thank you very much.”

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Posted 7 years ago

“Having moved to another job,I would like to take this opportunity to thank the team at the Aberdeen office for the years of friendly and professional service I received while a taxi driver.would highly recommend.Nothing was too much trouble.Thanks again and best wishes to all.Mike Ewing”

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Posted 7 years ago

“Very helpful and resolved the issue very prompt and quickly Pal Dave you was excellent thank you so much. Mohammed khan”

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Posted 7 years ago

“Thanks to john coleman who sorted my little problem good service from him”

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Posted 7 years ago

“Extremely satisfied with your agent pal with her prompt and efficient service. Regards alan”

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Posted 7 years ago

“spent half hour on hold, passed to one department and then back to the same person i rang initially! TERRIBLE SERVICE UNLESS Your A NEW CUSTOMER been with the company over 10 years the service at rock bottom. IF THEY ANSWER THE PHONE! Mark”

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Posted 7 years ago

“Pale Dave was very helpful. Thank you x”

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Posted 7 years ago

“I rang today and asked for a quote to extend my cover, the call handler put me on hold, came back with a price which I checked, rang back, confirmed price and paid. I then received another call informing that they’d made a mistake and if I wanted the same cover I needed to pay an extra £300! I’ve been using Clegg Gifford for years and was willing to put up with waiting on the phone for 15 minutes + to speak to someone no more, they are not fit for purpose! I’ll go directly to Tradex”

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Posted 7 years ago

“Carmen Cosgello was absolutely helpful this morning! Great service! Thanks again! Highly recommended!”

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Posted 7 years ago

“Phoned today to add a driver, spoke with Lauren who was very professional and honest about cost etc. Alway found them very easy to deal with what I would say is the annual renewal never seems decrease would consider going elsewhere on cost alone. Don't get other reviews that say they never answer phone, in 9 years of being a customer always got through when needed to”

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Posted 7 years ago

“Pal Dave at Clegg Gifford is the best example of customer service. Can't applaud and thank her enough”

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Posted 7 years ago

“No one answers the phones ....ever ! Whether for an annual renewal of to update vehicle MID...no one answers the phones. What would happen in the case of having to submit a claim ! Its becoming such a concern that we are considering take our business elsewhere. Shocking ! Even at the time of our policy renewal in July we were forced to take all our policy documents away with us on holiday as 'no one answered the phone' for 3 days of trying pre-renewal. Can't confirm vehicles updated on MID have been accepted so we are now unable to confirm that we may be driving some vehicles illegally as we are unable to check their status. Been with CG a long time but we have our business to run and feel its time to consider moving elsewhere for insurance.”

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Posted 7 years ago

Clegg Gifford is rated 4.5 based on 1,176 reviews