Clegg Gifford Reviews

Name: Clegg Gifford
Address: 100 Kings Road, Brentwood, Essex
Rating: 4.47

4.5 Rating 1,145 Reviews

88 %

of reviewers recommend Clegg Gifford

Company Reviews

Metrics

Info

4.5

Based on 1,145 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Clegg Gifford:

Clegg Gifford is a respected Lloyd’s broker with a national reach, proudly serving clients since 1968.

We bring decades of experience in the motor trade sector, paired with a client-first approach to insurance.

We’d love to hear from you! Your reviews help us grow and improve, so please share your experience.

If something hasn’t met your expectations, please contact us at complaints@cginsurance.com— we’re here to help and committed to finding a solution.

Your satisfaction means everything to us!

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Clegg Gifford 5 star review on 15th July 2021

Gulzar Hussain

Clegg Gifford 5 star review on 24th June 2020

Darron From Get It Gone Waste Disposal And Recycling

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Phone always answered promptly. Staff always friendly and helpful. Spoke to Joanne Slater today. Thank you for your help.”

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Posted 5 years ago

“Excellent service by the Clegg Gifford staff, in particular Sean and Claire. The process made simple and prompt return emails.”

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Posted 5 years ago

“Good people”

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Posted 5 years ago

“Very help full and sorted my insurance out without any problems. kind regards R. A. Blackmore.”

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Posted 5 years ago

“TERRIBLE!!!!”

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Posted 5 years ago

Good Afternoon, Apologies for the dissatisfaction you have experienced. If the matter remains out standing, please can you provide us with more information (name, email, address and policy number) this will allow us to assist you further. Kind Regards.

Posted 5 years ago

“Not easy to get to on the phone. Once I did get to speak to Pal Dave things were dealt with fairly easily. Probably better to communicate by email rather than phone if you want an answer to anything.”

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Posted 5 years ago

“Everytime we need Car Jockey Insurance - Paul M at CG has never let us down. Today he did a policy in 20mins. They do what they say. Tried tested and reliable.”

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Posted 5 years ago

“I couldn’t recommend clegg gifford enough, i have been with them for the past few years now always very friendly and helpful staff, always willing to go out of there way to give you the best quotation, the renewals advisor Lorraine was very helpful and professional thank you.”

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Posted 5 years ago

“Wait time to speak to someone is pretty slow. But Pal Dave was very knowledgeable and sorted out my insurance query in a fast and efficient manner. many thanks Mike”

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Posted 5 years ago

“very helpful staff yes you have to wait a little time for them to answer the phone that's because there a busy company been a customer for 30 years i think that says it all”

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Posted 5 years ago

“awful service, impossible to get through on the phone, still waiting on my renewal paperwork from april and have just noticed that a car I requested to be added to the mid has not been, luckily I have noticed before being pulled over or involved in an accident.... absolute waste of time company, will not be renewing come next april”

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Posted 5 years ago

“Iv been with trade few years now and was told av as many cars as u want ect ect, now its whittled dwn frm10 to 5""yet lad two doors frm me as same policy n more motors??? Isn't this sum form of favrativism or another ism??Will not b using thm after my policy runs out In two months,, and telephone manners of at least two are deplorable quick to hang up!! Quicker when they want ur £££,, its a no frm me”

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Posted 5 years ago

“I am with "CG" 3 years now as they are pretty competitive. So far when I had to deal with "CG" they were very professional, helpful, informative and easy to deal with. I can most certainly recommend "Clegg Gifford". Thank you.”

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Posted 5 years ago

“I’m with Clegg Gifford for few years now ,Haven’t had any issues, Ms.Pal Dave helped me in several occasions and she went extra mile, every time to help us and given us all the options , Never left us on the phone for hours ,she listened carefully my needs and requirements then she ring me back with the best options they can provide as insurance brokers , I’m a very happy customer who start this on my own , and now my Wife also with Clegg Gifford, We will not think twice when the time comes to renewals and recommendations ,”

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Posted 5 years ago

“Really friendly really quick really recommend ❤️”

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Posted 5 years ago

“Joanne slater was very helpful”

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Posted 5 years ago

“Joanne slater sorted out my problem immediately, very helpful. Thank you!”

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Posted 5 years ago

“AVOID AVOID AVOID AVOID - I am only giving one star because it does not let me have the option to put no stars. Please do not go with this company, I am putting this as a warning as the minute you do I can guarantee that you will be on here writing the same as me. If you live in the Channel Islands shop around because our insurance is really good and if you find a low quote all the other companies will beat it. The attitude of these staff members is disgraceful, no one cares about you or even cares a little bit to help you. You are transferred through without any warnings, if you get put through to the wrong department Harry will have a massive go at you because of his fellow staff members mistake. Harry is also now my post man as a letter which he claims was sent out 6 weeks ago got delivered to me. Chris Neil (can be found on facebook) works for Clegg Gifford but now goes under the name European insurance. He also used to work in the shop when it was over here. They will only tell you after 3 days on the phone to them that this is the person that you need to get in touch with. No one told me this until 1 hour before everything closes on a Friday afternoon. THANK YOU This company is just a pure disgrace, you can find much cheaper online or with your local companies. I can only wish someone told me this when I went and got insured by them. Employees of this company are disgraceful and need to be put on courses of how to have simple manners. I will continue to complain about this company and warn every other person of them. Jersey is an incredibly small island and word gets around fast. You are a disgrace. I record all of my phone calls - I will share these on your facebook page and then post the link back here. At the beginning of writing this I got on the phone to Ross Gower - I now am paying insurance £100 cheaper and got my temp insurance disc. Clegg Gifford - Email me, call me. Id love to chat about this (of course don't over do yourself and get back to me in a timely manner someone might have a heart attack!)”

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Posted 5 years ago

“Just renewed my trade insurance Lorraine white sorted every thing out very good 😊 professional out come many thanks 😊 Dave cutts”

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Posted 5 years ago

“Always helpful and informative good value ..had no problems been with them for many yrs”

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Posted 5 years ago

Clegg Gifford is rated 4.5 based on 1,145 reviews