Clegg Gifford Reviews

Name: Clegg Gifford
Address: 100 Kings Road, Brentwood, Essex
Rating: 4.46

4.5 Rating 1,176 Reviews

87 %

of reviewers recommend Clegg Gifford

Company Reviews

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4.5

Based on 1,176 reviews

Customer Service
Communication Channels	Telephone

About Clegg Gifford:

Clegg Gifford is a respected Lloyd’s broker with a national reach, proudly serving clients since 1968.

We bring decades of experience in the motor trade sector, paired with a client-first approach to insurance.

We’d love to hear from you! Your reviews help us grow and improve, so please share your experience.

If something hasn’t met your expectations, please contact us at complaints@cginsurance.com— we’re here to help and committed to finding a solution.

Your satisfaction means everything to us!

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Clegg Gifford 5 star review on 15th July 2021

Gulzar Hussain

Clegg Gifford 5 star review on 24th June 2020

Darron From Get It Gone Waste Disposal And Recycling

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall happy with the service when I can contact the team, tried every office in the UK today and no answer. How this company is still in business surprises me!”

Helpful Report

Posted 7 years ago

“I ask for my no claim discount proof even that was more than 18 months old, this was very quickly by Ms Julliet Floris. Many thanx.great service”

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Posted 7 years ago

“Bad customer service. Phones took too long to answer.”

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Posted 7 years ago

“No-one answers the phone. I was on hold for so long my phone battery gave up! Meantime my new insurer wants proof of NCB. AVOID!!”

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Posted 7 years ago

“had insurance with clegg Gifford for a number of years and never had a problem with them *****”

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Posted 7 years ago

“Returned my email very swiftly and followed that up with the detail requested.”

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Posted 7 years ago

“Fab service from Teresa Smith and Serena. Great doing business”

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Posted 7 years ago

“Despite several emails and phone calls, I have yet to receive proof of my no claims bonus for my new insurer. I had tried to contact Clegg Gifford to enquire about renewal but got no reply.”

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Posted 7 years ago

“Exceptionally poor customer service. Public and Employers policy up for renewal. Received a very brief and informal email. Tried to phone - no ones answers. Answered email asking for some one to phone me as I had some queries, received another email with my renewal quote. How I could be quoted I don't know as they didn't know what queries/changes to the policy I had. Sent a reply email only to receive an out of office until well past my renewal date. Not sure what I'm supposed to do, as I can't contact by phone or email. Therefore gone elsewhere.”

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Posted 7 years ago

“Very helping”

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Posted 7 years ago

“takes forever to get through on the phone which says to me they do not care so AVOID”

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Posted 7 years ago

“Amazing and always very helpful when dealing with Reece & Andy.”

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Posted 7 years ago

“Worst service ever. Renewed my insurance but I'm thinking I should not have. It's been 7 days and still no email of documents and cars are not mid list. You will be waiting over 30 mins and still no answer. When they do answer they transfer to someone else, and no answer. They are happy to take your money but no service to back it up.”

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Posted 7 years ago

“Sent my renewal notice ahead of time and updated MID in a timely manner 😊”

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Posted 7 years ago

“Always receive top class assistance with our enquiries. Ben Ellis helped me with a query and we got a response in good time.”

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Posted 7 years ago

“Took over an hour to get through to the renewal section. Two minutes to get through to the new business section.”

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Posted 7 years ago

“TERRIBLE! 3 people couldn't give me a quote. Then the number I was emailed- nobody answers! AVOID!”

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Posted 7 years ago

“very poor customer service. unable to get through on the phone”

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Posted 7 years ago

“When online on Friday 05-04-2019 and filled in form for a quote. They sent me a email saying they would contact me on Monday 08-04-2019 (no time slot) I'm still waiting. Just found these reviews and glad now I they didn't follow up. If they are this slow giving you a quote how fast would they be if you had a problem or needed to claim.”

Helpful Report

Posted 7 years ago

“CG are always efficient in making policy changes, getting email certificates out etc.”

Helpful Report

Posted 7 years ago

Clegg Gifford is rated 4.5 based on 1,176 reviews