Clegg Gifford Reviews

Name: Clegg Gifford
Address: 100 Kings Road, Brentwood, Essex
Rating: 4.46

4.5 Rating 1,176 Reviews

87 %

of reviewers recommend Clegg Gifford

Company Reviews

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4.5

Based on 1,176 reviews

Customer Service
Communication Channels	Telephone

About Clegg Gifford:

Clegg Gifford is a respected Lloyd’s broker with a national reach, proudly serving clients since 1968.

We bring decades of experience in the motor trade sector, paired with a client-first approach to insurance.

We’d love to hear from you! Your reviews help us grow and improve, so please share your experience.

If something hasn’t met your expectations, please contact us at complaints@cginsurance.com— we’re here to help and committed to finding a solution.

Your satisfaction means everything to us!

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Clegg Gifford 5 star review on 15th July 2021

Gulzar Hussain

Clegg Gifford 5 star review on 24th June 2020

Darron From Get It Gone Waste Disposal And Recycling

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was unsure about reaching out at first, but my experience with Alpha Recovery was positive. The team communicated clearly, listened to my concerns, and explained the process in a way that was easy to understand. I appreciated their patience, professionalism, and regular communication throughout the process, and I’m thankful for the support they provided.”

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Posted 1 month ago

“I truly appreciate their support, as they handled my withdrawal issue professionally and made the entire process much smoother than I expected.”

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Posted 1 month ago

“I made a direct call to inquire about taxi insurance. Currently, I am renting a taxi, and my own vehicle from Toyota will be ready next month. I asked the representative about the transfer of the policy and the associated charges, but she informed me that she could not provide that information at the moment. I then mentioned that I would continue renting the taxi for a month before receiving my new car and inquired about the transfer fee. Instead, she posed an irrelevant question, and before disconnecting the call, she used offensive language and hung up. When I requested her name, she refused to provide it. This behavior is extremely rude, unacceptable, and unprofessional. Call time”

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Posted 6 months ago

Hi, We’re sorry to hear about your experience with our service. This isn’t the standard we strive for. Please contact us at complaints@cginsurance.com, so we can address the issue and find a solution for you. We value your feedback and aim to improve

Posted 6 months ago

“unprofessional deal with customer query, poor product knowledge, wast of time and money, treat customer badly manners”

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Posted 1 year ago

“Rubbish over priced go up all the time”

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Posted 1 year ago

Hi Lee, We’re sorry to hear that you're feeling this way about our pricing. We understand how frustrating it can be when costs rise. Your feedback is invaluable and we’ll certainly take it into account as we strive to improve our services.

Posted 1 year ago

“Every single year, my insurance goes up by 3 400 pounds.I ve been with this company for 7 years now 10 years, no claims yet my insurance goes up every year.Absolutely disgusting.I feel like this company rips you off”

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Posted 1 year ago

Hi, We’re truly sorry to hear about your frustrations with the rising insurance costs. We understand how this can be very frustrating, especially after being a loyal customer for so long. Your feedback is important to us and we will use this to try and drive improvement.

Posted 1 year ago

“Been with these 2 years never once missed a payment yet they carnt renew my insurance cos I don't have a Purchase receipt for i vehicle i have had over 4 years company is a joke never once broke the rules done everything by the book 😡 yer they just won't even listen or explain anything”

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Posted 1 year ago

Hi James, We’re sorry to hear about your experience with our service. This isn’t the standard we strive for. Please contact us at complaints@cginsurance.com, so we can address the issue for you. We value your feedback and aim to improve.

Posted 1 year ago

“Worst service ever, they are not replying emails, they are not answering calls. I have reported damage 17.07.2024 and today is 19.11.2024!!!! Avoid this company”

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Posted 1 year ago

“This is the most appalling company I’ve ever dealt with. They never respond to emails and they now have not settled the claim in over eight months. Don’t deal with them.”

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Posted 2 years ago

“Absolutely terrible response from the phone lines. Took absoloutly ages to get though to renew my policy. This company needs to improve their customer support.”

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Posted 2 years ago

“Not responding call and they answer machine says and leave your number and we call you back and still nothing and even customer service I will your message they get you back soon still waiting”

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Posted 2 years ago

“Awful customer service trying to renew my policy email link doesn't work no one can help when I call passed to so many people who don't have a clue and then put through to about the 3rd different person was told they could deal with it. I complain and they hang up on me. This is how a loyal customer gets treated. I will be going elsewhere with my custom in future.”

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Posted 2 years ago

“Clegg Gifford are liars and rip off merchants. They are at present trying to rip me off by £320.00, after I cancelled my policy during my 14 days cooling off period. Be extremely careful with them and avoid them if you value your sanity.”

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Posted 2 years ago

“Rude people didn't care about my car said I was the one to blame for the accident which Their client was the one that caused the accident complai to department don't give two hoots either”

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Posted 2 years ago

“dont know whos writing these reviews try contacting these people for policy ifo been on phone over an hour plus original phone number doesnt exist?”

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Posted 2 years ago

“very poor, travelled 2.5 hours to buy a car that had management warning lights come on 5 miles from garage waited 5 weeks for returning funds and now there check had bounced on me be aware this company might be going under do not buy from them”

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Posted 2 years ago

“Very very disappointed with this Company, been with them for 20+ years, they send a renewal invitation in November last which was horrendous, sought Insurance elsewhere at a quarter of what they quoted. And interestingly enough not had any contact from them. So you are only a number on the top right of the Invitation, loyalty today means absolutely NOTHING”

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Posted 2 years ago

“Had no joy with this company after spend ing small fortune on cover settle cliam that was not my fault with out any update or to disscuss with me worst company to deal with if anything goes wrong will complain to the right athourites and make sure that thay to things above board very shady company”

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Posted 2 years ago

“Called been on hold promised to be called back recalled 0 customer service”

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Posted 3 years ago

“Absolutely worst taxi insurer ever had , be aveare of Dean he charged me over £100 more than should try to call him for 5h and with no result even when I spoke with lady she said " her colleague are on the phone with him and he will call be back within2 min" never happend, spoke with over 10 people from that company and noone could help me at all when, I ask to speak with manager he didn't respond.”

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Posted 3 years ago

Clegg Gifford is rated 4.5 based on 1,176 reviews