Clegg Gifford Reviews

Name: Clegg Gifford
Address: 100 Kings Road, Brentwood, Essex
Rating: 4.47

4.5 Rating 1,145 Reviews

88 %

of reviewers recommend Clegg Gifford

Company Reviews

Metrics

Info

4.5

Based on 1,145 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Clegg Gifford:

Clegg Gifford is a respected Lloyd’s broker with a national reach, proudly serving clients since 1968.

We bring decades of experience in the motor trade sector, paired with a client-first approach to insurance.

We’d love to hear from you! Your reviews help us grow and improve, so please share your experience.

If something hasn’t met your expectations, please contact us at complaints@cginsurance.com— we’re here to help and committed to finding a solution.

Your satisfaction means everything to us!

Visit Website

Write Your review

Tell us how Clegg Gifford made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Clegg Gifford 5 star review on 15th July 2021

Gulzar Hussain

Clegg Gifford 5 star review on 24th June 2020

Darron From Get It Gone Waste Disposal And Recycling

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Clegg Gifford are always a helpful call away with sorting out any questions we might have without a fuss and can help with any alteration we might need during the course of our working year. We would recommend them to anyone!”

Helpful Report

Posted 7 years ago

“Awful. Can't get through to anyone on the phone or when I do I was hung up on.”

Helpful Report

Posted 7 years ago

“Been dealing with Paul Micallef at Clegg Gifford for around 3 years. He and the team have been superb, always immediately on hand to answer queries. Emailed are generally answered within the hour. The policy was Taylor made for me so covers everything I need.”

Helpful Report

Posted 7 years ago

“old boy, Dick Laurance can't help enough his side kick pual is very profesional in there work sorted me with my renewal easy to deal with”

Helpful Report

Posted 7 years ago

“I have been dealing with this company for my motor trade insurance for the last 3 years. Paul Micallef is always available and very perfessional I am very please with the service I receive”

Helpful Report

Posted 7 years ago

“Great service. Been with them since 2012. Very helpful and professional. I am a tour guide and my car is insured for hire and reward cover with a fabulous policy. Cant praise them enough!”

Helpful Report

Posted 7 years ago

“First class service. Very polite and helpful”

Helpful Report

Posted 7 years ago

“What a bunch of tossers! A bank error saw the cancellation of my direct debit. I phoned and told them, "blah,blah,blah, not to worry, call in when you return from holiday, write a new direct debit, policy won't be cancelled, note on your file, "etc, only to be sent texts threateming cancellation of my policy, etc. Does the left hand know what the right hands doing? And no way to contact them because it's Christmas! Great service ... NOT! Why did I waste my time in the first place contacting them??”

Helpful Report

Posted 7 years ago

“HAD TO CANCEL MY POLICY TO GET MID UPDATED, MEANING NO CARS ON IT. THEN WHEN I TRIED TO COMPLAIN THEY SAID NOT TAKING ON ANY MORE POLICIES. TRIED TO STITCH ME UP, STRAIGHT TO THE OMBUDSMAN AND FOS, THINKING I NEED THEM, PLEASE DO NOT TAKE A POLICY WITH THEM OR THEIR SISTER COMPANY TRADEX, SPENT A FORTUNE OVER THE YEARS, NOT A SINGLE CLAIM, TAKES THEM 3 MTHS TO EVEN UPDATE MID TO CARS THAT GET SOLD BEFORE THEY SHOW UP AS BEING INSURED. WARNING WARNING WARNING”

Helpful Report

Posted 7 years ago

“Rob Howard, gave us support and advice throughout our enquiry, we would recommend him for promotion and/or a pay rise. His knowledge and experience shone through all conversations and he helped in every enquiry.”

Helpful Report

Posted 7 years ago

“The initial renewal process for Limobike could have been handled a lot more efficiently (please could you use email like everyone else?! Postal service is not always reliable and with email we all have a record of what has been received and what has been missed) but after the initial problem particular thanks to Daniel Pelgrom for sorting out what seemed an insurmountable problem - he was particularly friendly, courteous and efficient. And Ian Jolly who helped with the certificates was good to deal with. Special mention to the boss - Stephen Endean - for taking my email and setting the solution in process. Thanks, Ceri Mort (MD)”

Helpful Report

Posted 7 years ago

“I used CG to get a policy. The insurers requested proof of residency which I sent to CG. They never passed it onto the insurers and my policy was cancelled. The insurer refuse to deal with me saying I have to go through the broker. I spent several hours phoning and emailing but no to response. Not only has my policy been cancelled but they are refusing to pay back anything from the premium I have paid. Update. CG have sorted out the issues. I now have my policy back. I'll give them the benefit of the doubt.”

Helpful Report

Posted 7 years ago

“very professional and quick decisions.”

Helpful Report

Posted 7 years ago

“Very professional and helpful great prices would definitely recommend”

Helpful Report

Posted 7 years ago

“Very good customer service and very helpful with any questions we needed answering would highly recommend”

Helpful Report

Posted 7 years ago

“Required urgent and immediate cover. Were really understanding and efficient sorting the policy out straight away. Excellent service”

Helpful Report

Posted 7 years ago

“Rob was very helpful in finding me the policy that I needed for my business.”

Helpful Report

Posted 7 years ago

“Very good staff . Know what they are talking about . Very experienced”

Helpful Report

Posted 7 years ago

“when my motor trade insurance i send them 4 private no claim bonus they mention in my renewal that i had accident but i didnt had any accident now they took 1 motor trade no claim bonus and 4 private no claim bonus i phoned them so many times they transfiring my calls as no one know what to say but i can say its big scam please peoples be careful from them as am gna take them to court as atleast one person have to take stand if i knew this gna happend at the end i would cancel my policey the day i start so peoples please DONT GET INSURANCE WITH THESE SCAMERS”

Helpful Report

Posted 7 years ago

“Rob Howard who I deal with is always easy to contact and I know does his best for me at all times. He is easy to talk to and it is a pleasure doing business with him. Quick, efficient and cost friendly. I honestly think anyone would struggle to find a better service. Top of the range. Tony Martin.”

Helpful Report

Posted 7 years ago

Clegg Gifford is rated 4.5 based on 1,145 reviews