Clegg Gifford Reviews

Name: Clegg Gifford
Address: 100 Kings Road, Brentwood, Essex
Rating: 4.47

4.5 Rating 1,145 Reviews

88 %

of reviewers recommend Clegg Gifford

Company Reviews

Metrics

Info

4.5

Based on 1,145 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Clegg Gifford:

Clegg Gifford is a respected Lloyd’s broker with a national reach, proudly serving clients since 1968.

We bring decades of experience in the motor trade sector, paired with a client-first approach to insurance.

We’d love to hear from you! Your reviews help us grow and improve, so please share your experience.

If something hasn’t met your expectations, please contact us at complaints@cginsurance.com— we’re here to help and committed to finding a solution.

Your satisfaction means everything to us!

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Clegg Gifford 5 star review on 15th July 2021

Gulzar Hussain

Clegg Gifford 5 star review on 24th June 2020

Darron From Get It Gone Waste Disposal And Recycling

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Spoke to Joanne Slater yesterday... I feel like she really could be my next 'new best friend' She was so 'natural' with me... I honestly felt like she really cared about me as a person and my business needs with the company. I've been with CG for a good number of years now, they are still the best quote I can get for my insurance needs. But speaking to Joanne reinforced why I go back year after year, if all staff are like her CG have got staff training down to a fine art! Well done. I wish Joanne every success with the company she is a credit to them.”

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Posted 6 years ago

“they will not answer their calls or respond to emails, been trying the entire morning”

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Posted 6 years ago

“Spoke to Rob he sorted everything for us. Brilliant”

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Posted 6 years ago

“Very helpful and nice to deal with”

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Posted 6 years ago

“ABSOLUTE JOKE THIS COMPANY PAID FOR MY POLICY IN FULL OVER 24HRS AGO NOW I AM STILL ON THE PHONE AS I WRITE THIS REVIEW STILL HAVE NO POLICY AND CAN NOT MOVE ANY OF MY CARS AROUND EVERY MEMBER OF STAFF THAT HAS ANSWERED THE PHONE IS UNHELPFUL AND ALL THEY WANT TO DO IS PASS THE BOOK BUYER BEWARE AND THERE NOT THE CHEAPEST”

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Posted 6 years ago

“Rebecca Ross took my call today and handled my request to alter my policy with a very proffesional manner. These guys are great for insurance. I have stayed with them for 20 years and always had great service. Keep up the efficient service.”

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Posted 6 years ago

“Updated my Motor Trade vehicle insurance database,dealt with by Rebecca Ross in double quick time ...........Well Done.”

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Posted 6 years ago

“I visited the office in Redheughs Rigg to be added to an existing motor policy. Shaun Anderson handled all my requirements in an efficient manner. I appreciated his professional and swift approach to business.”

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Posted 6 years ago

“Excellent service, Rebecca really went the extra mile to get me the best deal possible. Many thanks”

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Posted 6 years ago

“Been dealing with them for years and have several policies with them They are always very professional and friendly Always highly recommend Lauren Ruffle went that extra mile and sent me a remainder email about one of our insurance renewals and dealing with her over the phone is always easy Would have given them a 5 star review for all the staff in the Edinburgh offices but the system wouldn’t let me for some reason So a great well done and 5⭐️ review from me”

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Posted 6 years ago

“Clegg Gifford were very helpful and friendly made my insurance renewal so simple to do many thanks.”

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Posted 6 years ago

“Always easy to deal with and recognise Joanne Slater’s cheerful voice as soon as she comes on the phone. The staff make it a personal, friendly experience rather than just a business transaction. Five star service.”

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Posted 6 years ago

“Staff are always ready to help and nothing is too much trouble. Had a girl called Joanne Slater today. She made it all very easy and I even had a laugh with her whilst handing over a large sum of my money”

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Posted 6 years ago

“Friday 19/10/18 started calling at 3.24pm no answer at all eventually spoke to Mrs.Mason who tried to put me through again 5 min wait & no joy so hung up. Called back to tell Mrs.Mason still no answer & for a supervisor to call me & 25 mins later i received a call saying "i believe you wanted a quote for motor trade insurance" yes i sure did but not with your company they demostrate poor telephone communication skills & "Sorry about that mate" is not good enough. Previously been with Tradex (5years) but not again as this broker is a time wasting joker. Mr.Mellors (Derbyshire)”

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Posted 6 years ago

“Prompt delivery of documents , please staff ,”

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Posted 6 years ago

“Absolutely disgusting.... i was unable to re-new my traders policy because of them never answering the phone, forced to go elsewhere after it lapsed, now its been a further 2 weeks of no answering, i cant get my no claims bonus off them and the only time i got through was by blagging them into thinking i was a new customer, which they then lied to me and have never got back, i now stand to lose my money and my new policy with another company, its about to be terminated because of Clegg Giffords incompetence!!! YOU IDIOTS NEED TO CONTACT ME AND QUICKLY.....TODAY!!!”

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Posted 6 years ago

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Posted 6 years ago

“The young lady who dealt with my enquiry was very efficient and polite it took her a couple of minutes to deal with my request Regards Scott Randall”

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Posted 6 years ago

“Great service from people that know the needs of the taxi trade”

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Posted 6 years ago

“Consistently amazing service. Great price on my Taxi insurance renewal. The customer service is what really makes this company stand out.”

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Posted 6 years ago

Clegg Gifford is rated 4.5 based on 1,145 reviews