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Clegg Gifford Reviews

4.5 Rating 1,176 Reviews
87 %
of reviewers recommend Clegg Gifford
4.5
Based on 1,176 reviews
Customer Service
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About Clegg Gifford:

Clegg Gifford is a respected Lloyd’s broker with a national reach, proudly serving clients since 1968.

We bring decades of experience in the motor trade sector, paired with a client-first approach to insurance.

We’d love to hear from you! Your reviews help us grow and improve, so please share your experience.

If something hasn’t met your expectations, please contact us at complaints@cginsurance.com— we’re here to help and committed to finding a solution.

Your satisfaction means everything to us!

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“I got my renewal with Clegg Clifford this year and i cant fault the customer service i have recieved. I initially spoke to Rebecca but after Sarah-Jane Tracey made sure my renewal went smootly. The lovely ladies are amazing and ever so helpful. I got prompt replies and didnt spend hours waiting on the phone to get through to somebody. Definitely recommend.”
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Posted 7 years ago
“You take forever on everything, try do your work quicker, you are not efficient at all.”
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Posted 7 years ago
“Excellent experience from start to finish. My initial enquiry with Rebecca Ross was to enable me to add a couple of drivers on to my policy. Within a couple of hours she came back with the quote for the additional premium. Once I had the additional drivers details, and signatures on the Proposal form, Rebecca made sure that it went through without a hitch. I can't fault her service. In between the start and finish (two separate days), I did also speak with Lauren who was equally as efficient as Rebecca. Thanks again.”
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Posted 7 years ago
“Rebecca Ross from edinburgh office Has dealt with my renewel this year, fast and speedy responce and excellent service. Keep up the good work Rebecca..”
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Posted 7 years ago
“I had a meeting with Lauren ruffle - what a pleasure to deal with someone that knows what she is talking about- wish all the staff were as good as her”
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Posted 7 years ago
“I was having some difficulty sending photos over the net .i spoke with a young lady named Joanne Slater who went over and above to help a Rec dinosaur.my whole experience with Clegg Gifford has been made very easy due in large part to the staff I have been in contact with cheerfulness and professionalness many thanks for making life easier.”
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Posted 7 years ago
“I have been on waiting for someone to contact me back for 3 days and heard nothing. I have now rung 2 times to chase them on a quote on a renewal of my insurance and I have held for 30 minutes each time.”
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Posted 7 years ago
“Prompt response and query dealt with efficiently by Nancy”
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Posted 7 years ago
“Nice and polite very helpful 👍”
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Posted 7 years ago
“Great job done by Lauren Ruffle Edinburgh listened to me then dealt with speedily and efficiently Well done 👍”
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Posted 7 years ago
“Great Customer service Special thanks to Joanne Slater For providing a great service.”
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Posted 7 years ago
“I was happy with the service Shaun Anderson gave me. Very helpful bloke. Thanksibrahim”
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Posted 7 years ago
“Great service. My lovely Jaguar has been insured for six years and the staff are really terrific. They are highly efficient and do their best to be as flexible as possible. They really appreciate renewed business unlike other companies who just hammer up premiums. Much better to talk to a real person and they answer the phone straight away. No complaints whatsoever.”
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Posted 7 years ago
“I received a call not long after going on the site and putting my details in, I was well happy with the level of customer service I got from Rob, talked me through at every stage and the weight on my shoulders has lifted now. Excellent service from Rob, couldn't do enough for me, exceptional, will forward on to my mates about joining your company when their policy is up... 5 stars...Boom”
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Posted 7 years ago
“Joanne Slater at Clegg Gifford gave me very helpful advise She was polite and knowledgeable and efficient I will always ask for her when I call”
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Posted 7 years ago
“Spoke to Rebecca Ross today to add car on to my policy she was very helpful and a pleasure to deal with 😁”
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Posted 7 years ago
“Apart from being to expensive the staff l spoke JOANNE & Sherry in Particular was always helpful and explained Things quite clearly always returned emails and calls and the best thing was not having to wait on those automated systems well done girls👍”
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Posted 7 years ago
“Dealt with Joanne Slater , massively professional ,friendly and helpful, a pleasure to speak to”
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Posted 7 years ago
“They were quick helpful and very professional the girl was really nice”
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Posted 7 years ago
“Joanne Slater and Steve Birch have given me a five star service using their undoubted expertise to efficiently deal with my enquiry.”
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Posted 7 years ago
Clegg Gifford is rated 4.5 based on 1,176 reviews