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Clegg Gifford Reviews

4.5 Rating 1,176 Reviews
87 %
of reviewers recommend Clegg Gifford
4.5
Based on 1,176 reviews
Customer Service
Communication Channels
Telephone
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About Clegg Gifford:

Clegg Gifford is a respected Lloyd’s broker with a national reach, proudly serving clients since 1968.

We bring decades of experience in the motor trade sector, paired with a client-first approach to insurance.

We’d love to hear from you! Your reviews help us grow and improve, so please share your experience.

If something hasn’t met your expectations, please contact us at complaints@cginsurance.com— we’re here to help and committed to finding a solution.

Your satisfaction means everything to us!

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“Joanne Slater made renewing my policy very easy”
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Posted 7 years ago
“Shaun Anderson was greta in assisting me with my policy renewal!”
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Posted 7 years ago
“Joanne is always a pleasure to deal with and very efficient in sorting the job. Thanks again Belmont Taxis”
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Posted 7 years ago
“absoloutly rubbish service, been trying to contact the claims company for the past 5 days with no luck what so ever. I have spoken to the reception desk who have promised me that they would have someone contact me back but surprise serprise NOTHING. why is it i have to keep phoning you and have to wait on the line for over 45 min at a time. NO GOOD ENOUGH.”
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Posted 7 years ago
“Driver phoned to request the Insurance certificate to be emailed to the Council and this was done immediately by Joanne Slater. Very impressed.”
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Posted 7 years ago
“Insurance renewed with Kathleen yesterday, wasn't sent Employers Liability Certificate. No response to email sent yesterday... Had to phone and chase it up again today!”
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Posted 7 years ago
“Didn’t half to talk to and automated system always got a call back and everything was explained okay”
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Posted 7 years ago
“Was helped by joanne slater, answered emails promptly and sorted my questions quickly. Very good.”
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Posted 7 years ago
“My business needs change year on year . Over the years l have returned to C G because l get to speak to people like Joanne Slater who always listens and understands my needs . Nice one Joanne .”
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Posted 7 years ago
“Dealt with my email immediately and confirmed action to me - helpful and pleasant.”
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Posted 7 years ago
“Please just answer the phone so that I can terminate my insurance with you! Disgusting, shocking service.”
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Posted 7 years ago
“Spoke to Joanne Slater yesterday... I feel like she really could be my next 'new best friend' She was so 'natural' with me... I honestly felt like she really cared about me as a person and my business needs with the company. I've been with CG for a good number of years now, they are still the best quote I can get for my insurance needs. But speaking to Joanne reinforced why I go back year after year, if all staff are like her CG have got staff training down to a fine art! Well done. I wish Joanne every success with the company she is a credit to them.”
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Posted 7 years ago
“they will not answer their calls or respond to emails, been trying the entire morning”
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Posted 7 years ago
“Spoke to Rob he sorted everything for us. Brilliant”
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Posted 7 years ago
“Very helpful and nice to deal with”
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Posted 7 years ago
“ABSOLUTE JOKE THIS COMPANY PAID FOR MY POLICY IN FULL OVER 24HRS AGO NOW I AM STILL ON THE PHONE AS I WRITE THIS REVIEW STILL HAVE NO POLICY AND CAN NOT MOVE ANY OF MY CARS AROUND EVERY MEMBER OF STAFF THAT HAS ANSWERED THE PHONE IS UNHELPFUL AND ALL THEY WANT TO DO IS PASS THE BOOK BUYER BEWARE AND THERE NOT THE CHEAPEST”
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Posted 7 years ago
“Rebecca Ross took my call today and handled my request to alter my policy with a very proffesional manner. These guys are great for insurance. I have stayed with them for 20 years and always had great service. Keep up the efficient service.”
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Posted 7 years ago
“Updated my Motor Trade vehicle insurance database,dealt with by Rebecca Ross in double quick time ...........Well Done.”
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Posted 7 years ago
“I visited the office in Redheughs Rigg to be added to an existing motor policy. Shaun Anderson handled all my requirements in an efficient manner. I appreciated his professional and swift approach to business.”
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Posted 7 years ago
“Excellent service, Rebecca really went the extra mile to get me the best deal possible. Many thanks”
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Posted 7 years ago
Clegg Gifford is rated 4.5 based on 1,176 reviews