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Clegg Gifford Reviews

4.5 Rating 1,174 Reviews
88 %
of reviewers recommend Clegg Gifford
4.5
Based on 1,174 reviews
Customer Service
Communication Channels
Email, Telephone
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About Clegg Gifford:

Clegg Gifford is a respected Lloyd’s broker with a national reach, proudly serving clients since 1968.

We bring decades of experience in the motor trade sector, paired with a client-first approach to insurance.

We’d love to hear from you! Your reviews help us grow and improve, so please share your experience.

If something hasn’t met your expectations, please contact us at complaints@cginsurance.com— we’re here to help and committed to finding a solution.

Your satisfaction means everything to us!

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Always easy to deal with and recognise Joanne Slater’s cheerful voice as soon as she comes on the phone. The staff make it a personal, friendly experience rather than just a business transaction. Five star service.
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Posted 7 years ago
Staff are always ready to help and nothing is too much trouble. Had a girl called Joanne Slater today. She made it all very easy and I even had a laugh with her whilst handing over a large sum of my money
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Posted 7 years ago
Friday 19/10/18 started calling at 3.24pm no answer at all eventually spoke to Mrs.Mason who tried to put me through again 5 min wait & no joy so hung up. Called back to tell Mrs.Mason still no answer & for a supervisor to call me & 25 mins later i received a call saying "i believe you wanted a quote for motor trade insurance" yes i sure did but not with your company they demostrate poor telephone communication skills & "Sorry about that mate" is not good enough. Previously been with Tradex (5years) but not again as this broker is a time wasting joker. Mr.Mellors (Derbyshire)
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Posted 7 years ago
Prompt delivery of documents , please staff ,
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Posted 7 years ago
Absolutely disgusting.... i was unable to re-new my traders policy because of them never answering the phone, forced to go elsewhere after it lapsed, now its been a further 2 weeks of no answering, i cant get my no claims bonus off them and the only time i got through was by blagging them into thinking i was a new customer, which they then lied to me and have never got back, i now stand to lose my money and my new policy with another company, its about to be terminated because of Clegg Giffords incompetence!!! YOU IDIOTS NEED TO CONTACT ME AND QUICKLY.....TODAY!!!
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Posted 7 years ago
Absolutely disgusting.... i was unable to re-new my traders policy because of them never answering the phone, forced to go elsewhere after it lapsed, now its been a further 2 weeks of no answering, i cant get my no claims bonus off them and the only time i got through was by blagging them into thinking i was a new customer, which they then lied to me and have never got back, i now stand to lose my money and my new policy with another company, its about to be terminated because of Clegg Giffords incompetence!!! YOU IDIOTS NEED TO CONTACT ME AND QUICKLY.....TODAY!!!
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Posted 7 years ago
The young lady who dealt with my enquiry was very efficient and polite it took her a couple of minutes to deal with my request Regards Scott Randall
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Posted 7 years ago
Great service from people that know the needs of the taxi trade
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Posted 7 years ago
Consistently amazing service. Great price on my Taxi insurance renewal. The customer service is what really makes this company stand out.
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Posted 7 years ago
I have been a customer of Clegg Gifford for 9 years. I always have full confidence that Shaun Anderson goes out of his way to meet my requirements, he always makes sure that he gets the best deal for me. C&G are a great company and I will be a customer for the foreseeable future as long as they remain competitive.
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Posted 7 years ago
no drama and very helpful
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Posted 7 years ago
it was great to get cover for our new driver thank you so much Katie u was great help thank you
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Posted 7 years ago
I have found the services of Clegg Gifford excellent in all areas. The recent services of Miss Ellis Hodder are second to none. Many thanks to the team.
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Posted 7 years ago
Very happy with customers service provided by ellis
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Posted 7 years ago
Just put the phone down again, we have called, we have emailed, we have asked for a manager and still no one replies to us. If someone in this company does care could you please call us
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Posted 7 years ago
The member of staff I spoke to told me everything I needed to know & was courteous and polite.
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Posted 7 years ago
Kathleen Sheehan was very polite and had great customer skills !
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Posted 7 years ago
They were able to provide a prompt policy renewal service. The agents are helpful and courteous.
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Posted 7 years ago
VERY REAL SUPPORTER , INSTANT RESPONSE .
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Posted 7 years ago
Rebecca always makes an effort with my queries. Always happy to return to CG.
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Posted 7 years ago
Clegg Gifford is rated 4.5 based on 1,174 reviews