Absolutely disgusting.... i was unable to re-new my traders policy because of them never answering the phone, forced to go elsewhere after it lapsed, now its been a further 2 weeks of no answering, i cant get my no claims bonus off them and the only time i got through was by blagging them into thinking i was a new customer, which they then lied to me and have never got back, i now stand to lose my money and my new policy with another company, its about to be terminated because of Clegg Giffords incompetence!!! YOU IDIOTS NEED TO CONTACT ME AND QUICKLY.....TODAY!!!