“customer service could be an experience. Their deliver company ( fedEx) took the initiative to deliver when I wasn't home without even asking if it was ok ( deliver was scheduled for another day) and when I try to reach them it was impossible. I have to dealt with Claire de lune that with no common sense tried to wash hand and not want to take responsibilities and then when I was to the point to ask refund tried unsuccessfully with FedEx. In the end they deliver my item while I was working and as I m living in London risk of stolen package is always around corner. When ur deliver provider is u0nprofessional u have respond of it. Customers don t choose them customers wants just the item they purchased delivered safety!”
“I ordered a Moses basket, rocking stand and sheet for my daughter who is due anytime now. Beautiful items, so happy with everything. The customer service was amazing also as we’d been sent an incorrect item which was rectified immediately.
Would order again 100%
Thank you! X”
“So impressed very quick delivery,just as well as my little one arrived six weeks early,easy to assemble.fantastic quality at a great price.my little one sleeps so well in it.”
“An absolutley beautiful set. Just awaiting the arrival of the bundle of joy who will fill it. Superb quality of the basket and bedding. One of the nicest sets around.”
“Clair de Lune is a very practical shop to get everything you need for a moses basket or a crib. I found it very convenient that they have different models, options and packages for you to pick whatever suits you best. The quality is fab and I am happy with everything I've bought so far. My only suggestion would be for them to have more eco-friendly packaging.”
“I purchased the crib bumpers because our son was rolling over during the night and putting his arms and legs through the bars.
I read opinion on certain bumpers being dangerous however clair de lune bumpers are great - the mesh is breathable and the banners of material are tied to the outside of the bars so it is secure if he full stretches up and knocks.
The material is great quality and fits the cot bed of W:80cm x L:152cm well”
“I've only received half my order. The cot bed came without the changing table/drawers. I am currently chasing this with the sales team but still waiting for an answer.”
