Clair de Lune Reviews

Name: Clair de Lune
Address: Shentonfield Rd, Sharston Industrial Area, Wythenshawe, Manchester
Rating: 4.46

4.5 Rating 1,024 Reviews

85 %

of reviewers recommend Clair de Lune

4.5

Based on 1,024 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Clair de Lune:

We've been designing and manufacturing nursery bedding and baby accessories from our base in Greater Manchester for over 80 years.

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Email:

customerservices@clair-de-lune.co.uk

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Clair de Lune 5 star review on 17th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Moses basket & stand are beautiful, I can’t wait for our baby to arrive & see him in there! Customer service is also fantastic, I used the incorrect delivery address and it was updated with no hassle. ☺️ Once the order arrived I placed a second order for mattress protectors & fitted sheets - all set to go! 🤍”

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“Great webiste, parcel came quickly and is great quality. Love it”

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“this basket is gorgeous! i can’t wait for my little one to use it. it feels really sturdy and the colour is just perfectly neutral. i wasn’t expecting it to be as big as it is which is great also for the taller babies :)”

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“Lovely products”

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“Easy website to navigate has similar items to other brands but at a much more affordable price! Amazing quality and fast delivery.”

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“Beautiful product, so clean and soft for a new baby. Service excellent”

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“Recently ordered a Moses basket cover and was so amazed by the quality of it, it feels so soft and warm and comfortable. I will definitely be ordering again!”

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“Love this Moses Basket so soft the deluxe stand is adds a Lovely touch....Delivery was great came a day earlier than I thought”

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“Amazing product. First class service & delivery. So easy to order. Would definitely recommend ❤️”

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“Beautiful Moses basket - amazing quality and lovely design.”

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“Great product. Customisable with colour options and matches bedding options too. Easy to assemble. Looks elegant and simple. Highly recommend.”

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“Not happy as order was delivered to someone else”

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“Really nice chair and a good height for our dining table. Baby loves it. It’s a little bit wobbly when it’s empty but fine once he is in it.”

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“Great products, would definitely recommend.”

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“The wicker basket is beautiful with the green liner my daughter is over the moon it's very sturdy and has said she's keeping it for hopefully her grandchildren and arrived quickly”

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“Amazing quality, easy to order fast delivery”

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“Quality baby products at low price. Very happy.”

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“Lovely bedding, fantastic quality.”

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“This is the third Moses basket we have purchased and once again not disappointed.. service and delivery was excellent.. As was the quality of the basket !! Thanks again Jim”

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“The products are lovely, however the slow shipping is a problem and the lack of communication or updates seems a bit of a liberty. For larger parcels, I understand a delay, however this should be communicated before and after purchase. I had a long wait for the shipping of some bed sheets too and postage of over £4. Doesn’t seem worth it! No issues with the actual products but the service takes away from the offering.”

Helpful Report

Clair de Lune is rated 4.5 based on 1,024 reviews