Clair de Lune Reviews

Name: Clair de Lune
Address: Shentonfield Rd, Sharston Industrial Area, Wythenshawe, Manchester
Rating: 4.46

4.5 Rating 1,040 Reviews

85 %

of reviewers recommend Clair de Lune

4.5

Based on 1,040 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Clair de Lune:

We've been designing and manufacturing nursery bedding and baby accessories from our base in Greater Manchester for over 80 years.

Visit Website

Phone:

0161 491 9800

Email:

customerservices@clair-de-lune.co.uk

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Clair de Lune 5 star review on 3rd August 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service from start to finish. The moses basket and stand was beautiful, so we'll made, gorgeous!!”

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“Absolutely love there things, very good quality”

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“Customer service was 10/10. Robyn dealt with my query swiftly and efficiently resolving my issue of requesting spare parts which was causing me anxiety!! Also the email was answered within 24hours which you dont see with companies these days!”

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“There is no place like Clair de Lune , best products ever, I just wish they would come back 😭😭😭”

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“Wonderful products and excellent customer service when we had an issue with one of our orders. The customer service representative has helped us with our issue in a timely and friendly manner and also spread a little Christmas cheer too. We will definitely be ordering from Clair De Lune again and will recommend to friends & family based on the quality of products and customer care when things aren’t quite right.”

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“So, received my order and was damaged sadly. At this point I was frustrated, However -chloe from customer services helped with sorting out a replacement. Just before Christmas. Gone above and beyond. Excellent customer service right there. Thank you so much”

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“Delivered very quickly and everything in order and good quality”

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“Good service and fast delivery to Sweden, highly recommended++++++++”

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“It was a gift to a friends newborn & she loved it!!”

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“Great service, everything arrives as it was advertised.”

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“Excellent service....packed well”

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“Want to mention one of your staff, Chloe Hawks. Very helpful when I had an issue with my order. Went above and beyond to make sure I got my discount when it didn’t work when ordering online. Great customer service at Clair De Lune.”

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“Great service arrived quickly great value for money”

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“After my changing bag zip broke I urgently needed a changing bag. I ordered from Clair de Lune and my bag was here the next day. The quality of the bag is good with a nice spotty pattern inside and has lots of room. Very happy with my new bag!”

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“Lovely cover and very fast service. Highly recommend.”

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“Bought a few items,all delivered quickly. Will be buying more as needed.”

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“I have purchased a moses basket with rocking stand also crib bedding and a hooded towel which have all been delivered promptly and are excellent quality, I would highly recomend Clair de Lune and will be purchasing again!”