The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,289 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,289 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I broke the lid of a vegetable tureen from my much loved but discontinued Aynsley dinner service. China Village were able to replace it, along with a coffee cup which was broken some time ago. The delivery was well packed and both pieces were in excellent condition. I have no hesitation in recommending this company.”

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“EXCELLENT SERVICE - Ordered Thursday received Parcel early Monday Morning. Items were well packed and in perfect condition.”

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“I managed to find a replacement for a missing saucer!!!!!! Wish I could find an Oberon Wedgwood tea cup and tea pot lid as easily!”

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“l have been searching for Devon Rose China for a long time and finally found this sight. Excellent customer service professional and efficient.”

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“The order was fulfilled quickly and efficiently in good time.”

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“Not only were the items we required in stock but they were dispatched very quickly and arrived in perfect condition”

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“After breaking my first plate of my dinner set (I've had it for about 25 years!) I was delighted to find a replacement on China Village at a very competitive price. After ordering, it was sent very quickly and I was informed of the despatch date. It was well packed and arrived in excellent condition. Very happy with The China Village and if I have another mishap, will certainly use them again.”

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“easy to find you on google search. Very quick response to my order. Will certainly recommend you”

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“Excellent”

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“From the first conversation I had with Matt I could tell his professionalism. He is knowledgeable and articulate in his approach. My item's were identified and sourced within one hour, purchased invoiced and on the way to me within two day's. I would highly recommend The china village. I have run my own business for 30 year's and it is nice to find another company that deliver the same high standard's as I provide to my customers. Thank you.”

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“Dish arrived promptly, in perfect order”

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“I was very happy to beable to purchase the side plates for I have had this china for nearly 40yrs! My thanks to you”

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“I am delighted with my purchase of Royal Doulton Diana plates and soup bowls. They arrived on time and very well packaged. Excellent condition as stated. I would highly recommend buying from The China Village.”

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“Item arrived very well-packaged and earlier than expected. I'm so thrilled - the fact that you had the spare lid and were able to dispatch it so quickly means my mum's teapot has been saved. She is really chuffed too.”

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“Absolutely fantastic! Found the exact match to replace a broken piece of my parents broken china they got for their wedding.”

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“Had the plates from our dinner service, Royal Doulton a gift to my wife on leaving a previous employment some 40 years ago. Two plates were accidently broken on news year eve, as the dinner service was discontinued my wife was devistated. Then a guest suggested China Village, they saved the day with two first class condition. Price was fair and delivery arrived as advised.”

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“The items ordered were exactly what I wanted, easy to order, arrived on time & labelled fragile with plenty of newspaper to protect. Initially I expected bubblewrap, however on reflection in this era of too much plastic it was more environmentally friendly. nothing broken so all good.”

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“Excellent service and products”

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“Incredibly helpful and fast and efficient service”

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“Easlyfound the product I required on your web site.Packing was excellent,delivered on time.”

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The China Village is rated 4.9 based on 3,289 reviews