The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,353 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,353 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

Write Your review

Tell us how The China Village made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The China Village 5 star review on 23rd January 2026

The China Village 5 star review on 15th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedily ensured that I have a full compliment of Denby plates after one slipped through my fingers onto the tiled floor.......”

Helpful Report

“Delivered in the time expected, well packed safely arrived .”

Helpful Report

“Didn't think we would be able to replace a broken plate but were pleased to find you. Delivery was excellent. Thank you”

Helpful Report

“I was delighted to find the items I required available and the price was good and the service excellent. My only regret was that being offered a £10 gift at the end caught me on the hop and I declined, wishing afterwards that I had accepted and purchased another cup and saucer, but I am still very happy with the service and prompt receipt of goods.”

Helpful Report

“Have been trying to replace some plates from marks and Spencer that has been discontinued for a long time ...till I clicked onto your website and found exactly what I was looking for. Plates arrived in the time specified...very well wrapped up ..and just what I have been searching for for a long time ,would not hesitate to buy again from you and would certainly recommend people to bo the same ! Thank you .”

Helpful Report

“Speedy delivery and top marks for packaging!”

Helpful Report

“My order arrived in good time. The China was wrapped very well. As a result all 10 plates came all in tact. Thank you. Mary McCauley”

Helpful Report

“The item was extremely well packed and arrived ahead of time. I would recommend this Company highly.”

Helpful Report

“Have just received my Royal Grafton coffee cup today and it came in perfect condition. I received the complete coffee set as a wedding gift from college chums 49 years ago. In a recent move, one cup was cracked and I've been looking for a replacement since! Was so excited to find it even so far away and couldn't be happier with the service from The China Village! Matt promptly assuaged my concerns about shipping and such customer service is unfortunately rare these days. Great job!”

Helpful Report

“I found what I was looking for and it was in excellent condition as well as being delivered safely on time.”

Helpful Report

“Easily found items on-line. Reasonable prices, and quick receipt of well packaged goods.”

Helpful Report

“Good website, items I wanted were in stock. Prompt delivery with recyclable packaging.”

Helpful Report

“We are so pleased to once again have a complete tea service in Royal Doulton Sonnet. The required pieces arrived well packed no breakages and very quickly. Well done The China Village we have already recommended you to a couple of friends also interested in replacing broken pieces of china.”

Helpful Report

“Good condition”

Helpful Report

“I'm really pleased with my purchase. They arrived well within the time frame and extremely well packaged. Would definitely use again. Thanks”

Helpful Report

“My whole experience with The China Village was 'Excellent'. From the time the order was placed, I received emails confirming the order and advising when I may expect delivery. The delivery arrived earlier than expected so that was a nice surprise. The item I purchased was in absolutely excellent condition. Would definitely recommend them.”

Helpful Report

“Professional dealings, and great packaging, delivered on time. No complaints whatsoever !!”

Helpful Report

“Item packed well and arrived in excellent condition within the stated delivery date. I was very happy with my item and the service given.”

Helpful Report

“They found exactly what I had asked for. Although it took a while. They offered more but there was no pressure to buy more than I wanted.”

Helpful Report

“My order arrived quickly and very well packed”

Helpful Report

The China Village is rated 4.9 based on 3,353 reviews