The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,289 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,289 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very clear website, we ordered on line and the item were delivered in just a few days.”

Helpful Report

“Dad's attempts to glue their 52 year old wedding present gravy boat back together appeared a little haphazard at Christmas Dinner this year, so I thought I'd look for a replacement! I was pleased to find one at a reasonable price and with pretty speedy delivery given the time of year. Really good (and quick) service and plenty of brownie points from Mum, too!”

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“The items were dispatched promptly, they arrived on time, were exactly as described and had been well packaged. Cannot ask for more than that.”

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“Jean is my mum. She has been trying for ages to finish buying some odds and ends of our dinner service which was commissioned the year I was born, named after the county I was born in and given to my husband and myself when we married 22 years ago! We have tried various sites, but are the only ones who turned up trumps. Thank you do much. Happy New Year and all the best for 2018”

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“Having ordered our plates, when the website indicated we were too late for a Christmas delivery, (4 days before Christmas), our order was despatched the following day and delivered the day after that. Really impressed with service and performance. And talk about well packaged, our plates were exceptionally protected. Will certainly be looking to order additional items in the (near) future!!”

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“A very well packaged order, speedily dealt with.”

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“prompt delivery and parcel was very safely packed”

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“I only ordered 8 small 6" plates when initially buying this china service (nearly 20 years ago!). I needed at least 2 more to make it up to 10, this site was the cheapest and had three!! I ordered and received the plates - very well packaged - in a timely manner. Very pleased over all!”

Helpful Report

“I was looking for a couple of pieces of Hornsea Pottery - The China Village just made it so easy. I found my two pieces and they were delivered very quickly, beautifully wrapped. I found The China Village quite by accident, but will be using their services again, plus I have told all my friends about them. Fantastic service - Thank you so much.”

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“We broke a bowl on Boxing Day and had a good as new replacement before New Year. Fantastic service even during the holiday period. Thank you.”

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“By delivering the plate I ordered, very well packed and in excellent condition, and very quickly.”

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“We were very pleased to see on the China Village website some of the Wedgwood items we wanted. Ordering was simple and the goods arrived in good condition and in a good time.”

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“My item was very well packed with kept my crockery safe. Would definitely recommend this company. Thank you 😊”

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“Thanks for my china very pleased with your service & prompt delivery I will use you again.”

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“I was very happy with my experience of using China village to replace a broken cup for a dinner service I have had for a number of years and would definitely use them again.”

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“They had the China to match my old set of M and S plates etc.”

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“I recently broke the gravy boat from a Royal Doulton dinner service that had belonged to my parents. I was able to replace it within a few days thanks to China Village. The replacement arrived promptly and we’ll packaged. A very efficient and professional service.”

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“I have been trying to replace a gravy boat for years and believed I wouldn't find one to match my discontinued dinner service. I was thrilled you had kept my details and contacted me to say you had found one. It is perfect”

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“Website was well laid out and full explanation of what condition to expect your goods in. Goods arrived promptly and were in A1 condition - couldn't ask for more.”

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“First class service and the product we received was exactly want we wanted without any imperfections we wouldn't hesitate to use China Village again”

Helpful Report

The China Village is rated 4.9 based on 3,289 reviews