The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,289 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,289 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We broke a platter over Christmas and your replacement arrived within days. Brilliant service. Thanks”

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“Excellent customer service. Highly recommend The China Village.”

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“I was delighted with the bread and butter plate. It is in excellent condition. However I was expecting a tea saucer and was disappointed to be sent a coffee saucer!”

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“We were able to order to 2 China cups to complete our tea set. The customer service was excellent and they were packed so well and arrived promptly. We were happy customers.”

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“We were so pleased to receive the cups to complete our tea service. The customer service was excellent and the cups were so well packed and promptly delivered. Many thanks from one thrilled customer!”

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“Very quick service and plate very well packed. Thank you.”

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“China excellent quality. Superbly packaged & prompt delivery. Highly recommend.”

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“Items promptly dispatched and delivered within time frame. Items well packaged using recycled newspapers. Good to see someone not using large boxes inside larger boxes.”

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“Arrived in good time, well packed and items were as expected. Easy process from ordering to delivery.”

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“plates came in good time and well wrapped”

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“Needed to replace two royal doulton salad plates after an accident over Christmas excellent service”

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“Very happy with the China that I bought, delivery was very good itArrived when they said it would”

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“Items were as ordered & suitably packed so items in perfect order. Quick delivery.”

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“My order arrived promptly and was as described.”

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“Very fast response to queries, quick delivery of purchased item and item itself was as described and well packaged. Would recommend and will use again.”

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“Item was as described and in excellent condition”

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“Good description of the item and prompt, safe delivery.”

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“Very good service. Piece was perfect as advertised, delivered swiftly and well protected.”

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“Prompt delivery”

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“Needed Royal Doultan Sherbrooke coffee can to replace one that had cracked. Found one at China Village at a reasonable price. Delivery price was very reasonable and qiuck especially as it was over a bank holiday weekend. On inspection the coffee can was found to be as good as new. Well done. Will use again.”

Helpful Report

The China Village is rated 4.9 based on 3,289 reviews