The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,357 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,357 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 23rd January 2026

The China Village 5 star review on 15th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service was excellent, and felt very personal and friendly. I only wanted one plate, but not only did they contact me when they had managed to locate some, but they delayed shipment because I was going to be away, They shipped it when they said they would, sent me an e-mail to let me know it was on the way, and when it arrived it was extremely well packed. I would not hesitate to recommend them if my experience is anything to go by.”

Helpful Report

“Very happy with my purchase. Item in really good condition. Received it earlier than stated and even got a partial refund on delivery charge as it wasn't as much as they stated. Will definitely use them again. I highly reccommend them. Thank you China Village.”

Helpful Report

“China Village were able to supply the one tea cup necessary to complete my Wedgewood 8-place dinner setting. The promise of a 10-day delivery (I’m in Australia) came true even amidst COVID-19 worries. I look forward to dealing with China Village again!”

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“Easy to find a replacement piece broken in a house move. Reasonable price and prompt safe delivery. Very happy.”

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“To Matt & Matt Thanks so much , the Thomas china arrived In good condition , very well packed , and in good time. KB”

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“The Minton jug that I ordered was in beautiful condition. It arrived within a couple of days and was well packed for delivery.”

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“Very pleased. Now waiting for my new findings”

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“Very quick and excellent packing.”

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“Found me something I’d wanted for ages. Good price, came beautifully packed and promptly. Friendly service.”

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“Brilliant service. I inherited a partial dinner service and was able to complete it by using your service. The match was perfect and no-one could spot the difference. The packaging was brilliant - all recyclable - we even had fun reading some of the newspaper!! Would highly recommend your service”

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“very prompt service. product always in excellent condition. highly recommend.”

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“Email enquiry answered very promptly and goods arrived within a couple of days - second time I have used this company and will be using again - would definitely recommend”

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“My China came very speedily and was so well packed. I am delighted and will certainly use your services again.”

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“The website is very clear, with high-resolution images, precise descriptions (such as plate sizes) and up-to-date information on how many items of each type remain. Ordering online was quick and easy, and the items arrived in less than a week, despite a slower delivery rate than normal (presumably because of Covid-19). Highly recommended.”

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“Items requested were in stock and arrived well packed and in good condition very quickly. Would definitely recommend”

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“Excellent service from 1st contact to receipt of china. Having completed details of china wanted, contacted to inform available, placed online order, received goods quickly & very securely packed, arrived in excellent condition. Thanks you so much my dinner service is now complete again.”

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“Excellent service. My name had been on the waiting list for a long time so I was thrilled to hear my brand of China was available. It arrived very quickly and beautifully packed. Thank you very much.”

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“Excellent product, well packed & delivered promptly. Thank you.”

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“perfect for those sometimes hard to find items with prompt delivery - thank you”

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“I ordered a replacement plate which was delivered in first class condition by Royal Mail 2nd class. I will certainly use this site again. Thank you!”

Helpful Report

The China Village is rated 4.9 based on 3,357 reviews