The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,357 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,357 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 23rd January 2026

The China Village 5 star review on 15th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered two china cups.My order was dealt with very efficiently.Order was delivered promptly.Unfortunatley I ordered the wrong size of cup.I was told I could return them and my money will be refunded.Excellent customer service.”

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“First class service, would recommend.”

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“Very happy with the service. The piece of Royal Doulton was a slightly different design from my original piece but as it was only a sugar bowl it made no difference. The choice of replacement items was very wide and I will use China Village again if necessary.”

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“Excellent service. Polite, knowledgeable with swift delivery. Highly recommend.”

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“Delighted with the replacement dinner plate, and the ease of ordering and delivery Unfortunately, the smaller plate was out of stock, but will continue to check. I’m hoping to sell some Wedgewood China too, so I’m so pleased to have found China Village Regards”

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“Items ordered were as described, reasonably priced, well packaged and delivered quickly. Great service.”

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“Website very easy to use. Placed my order and within a few days it was delivered. Really impressed with the service, will definitely be using The China Village again.”

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“Excellent service. Nice to be able to Speak to a person.”

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“Great and courteous service”

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“All items received in good condition and very well packed Some items we didn't even known existed. A good selection to chose from.”

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“Great service. Goods as described. Prompt delivery.”

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“I have used The China Village a few times since discovering that they stock obsolete items that complement my existing household china and I have bought single items and most recently 6 matched plates to improve my serving service. The products have all been in mint condition and I am delighted with the quality of the products The packaging (all recycled) is first class.”

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“Found my obsolete gravy boat stand, reasonable price. Prompt service and well packaged. Would use again”

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“I was very pleased to be able to replace the 2 plates from theRoyal Doulton Morning Star collection which I had broken.They arrived beautifully packed & very quickly when I ordered them.”

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“Good Quality Peices. Quickly delivered”

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“Excellent service! Fast and promt delivery-the packaged items couldn't be more secure and safe. Definately be ordering again!”

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“Although the cup pattern on the Royal Tuscan Charade matches my tea set the thicknesses of the two replacement cups are different to each other and both thicker than my originals, so a bit disappointing.”

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“I shattered a 40 year old saucer, maybe it doesn't sound much but China village not only supplied with care but restored my faith in companies , please support small businesses”

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“Arrived in good time and was carefully packaged. Item in excellent condition as stated.”

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“Excellent service, received the goods ( all OK ) , very well packed. The goods were as advertised in excellent condition. Well happy.”

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The China Village is rated 4.9 based on 3,357 reviews