The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,217 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,217 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a fantastic service! So competitive compared with similar sites, promptly dispatched & beautifully packed. Would thoroughly recommend The China Village. Many thanks.”

Helpful Report

“China Village ought to take its standards for granted, not fish for compliments, nor risk being open to charges of buying good reviews with a 10% future discount. My experience is good, which I expect, and I look forward to future success in finding stuff I need. You should have the confidence to rate yourselves. You will learn nothing you don't know already if management is any good, which it seems to be. This sort of thing is a trendy but pointless exercise. I bought a cauliflower from a well-known supermarket recently , and the receipt asked 'How did we do to-day?' Absurd. Meanwhile, every good wish to C V and the 2 Matts. GWFLang”

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“Very good quality to a fair price. Very efficient! We received the order within a couple of days, even it es all the way to Germany.”

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“ALL ITEMS ARE EXCELLENT. THANK YOU.”

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“I was so pleased to be able to add the final pieces to my wedding China which is now 35 years old. The order came as indicated and was well packaged. An excellent service and would recommend.”

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“Excellent china and first class service, as always. I have recommended you to a friend.”

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“China Village were able to complete a Royal Doulton set inherited from my mother and now acquired by my son. very prompt delivery and kind assistance from Matt. Many thanks.”

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“First class fast and friendly service - items were as good as described.”

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“Did the transaction over the phone as l had a query. Very knowledgeable and got what l wanted. Would definitely use them again.”

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“First class and prompt service Online query answered immediately Plate in perfect condition as promised”

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“Just what I was searching for. Pot arrived quickly and well packaged. Also very reasonably priced.”

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“Great customer service, my plates arrived when I expected them and they were carefully packaged, clearly marked as being fragile. I would recommend The China Village to anyone seeking those missing pieces of china.”

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“Received my plates , well packaged and matched the missing ones I had perfectly. Answered my quiries regarding the colour of edging very prominently. Thank you”

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“Excellent service! Items purchased were just as described and in great condition. Delivery was prompt and the crockery packaged incredibly well. Will definitely use China Village again when in need of replacements.”

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“Easy to order and swift delivery - even to France. Completed my set now. Fantastic! Would definitely order again.”

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“Easy to navigate website. Items I ordered, arrived promptly, well packaged and as described. Pleased with the process and would use again and recommend to others.”

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“Delighted with purchase and prompt response. Hope to do business in the future. Thank you!”

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“The website was easy to follow and the service very efficient and quick. On arrival the packing showed the care and responsibility of the team. I would use them again.”

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“Good website and service but limited availability of the items being sought”

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“Excellent service. They contacted me to check on a mismatched size of cup and saucer that I had ordered. It was my mistake.”

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The China Village is rated 4.9 based on 3,217 reviews