The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,289 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,289 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My two Cups arrived on time, despite the Christmas period, and were well packed. I would recommend friends and family using the China Village if they wanted to replace vintage china.”

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“Good service, thank you. China very well packed and arrived in good condition.”

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“All very good. Arrived very quickly. Great. Thank you.”

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“The items I ordered (a teacup and jug to make up a set) arrived in good time, in excellent condition and very well wrapped up.”

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“China was perfect condition and arrived promptly. We love Granny's china and wanted to increase the place settings so will be back for more!”

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“It completed a set of coffee cups that had been missing the sixth cup, since a breakage of many years ago! The package arrived safely and the courier coy., followed delivery instructions too! Many thanks!”

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“A prompt delivery service, even though it was the build up to Christmas, with goods as described. Would recommend this company.”

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“So happy l found this website, I’ve been searching for years to add to my collection. I was very happy with the service it was very professional. Thank you.”

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“Item exactly as described, well wrapped and delivered within the time on the confirmation email. Also asked China Village to find 3 more pieces for me, so hopefully they will be able to get them as well.”

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“Item was well wrapped and package. Only grip is that the item is a second (small silver mark by factory stamp) and this was not made clear on the website. Other than that the servoce was good.”

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Dear Graham, thank you for your review. We are sorry to hear you are disappointed to find your Coffee Saucer to be a second. We do allow seconds into our 'Excellent' category if we feel the overall condition of the item is in keeping with our description for an 'Excellent' item. We will look to improve our site to make this clearer and thank you for pointing this out to us. Best wishes, Matt & Matt

“Service was excellent and speedy. A query over my address here in France was quickly dealt with and my parcel was very well packed. Really happy with my Greenwheat butter dish and egg shirrer, both look like new.”

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“Quick delivery”

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“All china arrived well packed and in excellent condition as stated”

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“Excellent good sevice”

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“Very prompt service to replace the bowl I broke and complete my dinner service again.”

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“The service was excellent and easy to understand. However I would like to what my account was in Euros”

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