The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,289 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,289 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

Write Your review

Tell us how The China Village made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So quick and efficient. Item was so well wrapped and delivered damage free.”

Helpful Report

“Excellent service this was my second purchase.”

Helpful Report

“Delivery and customer service was excellent, when the China arrived I was disappointed by the quality of some of the pieces,emailed my concerns and was contacted immediatley by Matt who was very helpful I returned the items and within a couple of days Matt called and new pieces were sent excellent service.”

Helpful Report

“replaced a broken cup so my set is still complete”

Helpful Report

“The items were exactly as described, very good condition. They were a present and the recipient was absolutely thrilled that I'd found her a replacement. :)”

Helpful Report

“China arrived well packed & as described. Ordered on Thursday & requested an urgent delivery as I had a tea party for 30 ladies on the following Tuesday. I was informed that the items could not be dispatched until the following Monday. China arrived on Wednesday! Still at least they did let me know so I was able to borrow some from friends. I would recommend this company, but allow time for delivery!”

Helpful Report

“Fast delivery. Well packaged. Very happy with purchase and service.”

Helpful Report

“Delivery was prompt, everything arrived in excellent condition as it was so well packed.very pleased!”

Helpful Report

“A new pair of bifocals resulted in breaking rare cups and saucers......The China Village came to the rescue at a sensible price and delivered high quality, clean product, just when they said they would. Packaging strong and recycleable.”

Helpful Report

“Got exactly what we wanted and promptly”

Helpful Report

“I was delighted with the product which arrived when stated. Will use this company again.”

Helpful Report

“China Village had the plates I needed, it was easy to order and pay online and the delivery of my order was made safely and in the timescale indicated. I would recommend China Village to others unreservedly.”

Helpful Report

“Excellent price and service, My small items lavishly packed for protection.”

Helpful Report

“China Village had a good stock of the discontinued range I wanted to add to. Not only was the order processed speedily, the delivery came when expected, and was beautifully, and carefully, packaged using old newspaper, very green!”

Helpful Report

“The order was executed efficiently and everything went quite smoothly”

Helpful Report

“China Village had just what we needed to replace broken items. It was easy shopping and the items came very promptly.”

Helpful Report

“I got my order delivered very quickly I will certainly use The China Village again very good service”

Helpful Report

“Having ordered my dishes they arrive in two days.”

Helpful Report

“The items ordered arrived extremely quickly, were perfect and very well packaged. Thank you.”

Helpful Report

“To receive the replacements to our dinner service and make it complete again was really good.”

Helpful Report

The China Village is rated 4.9 based on 3,289 reviews