The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,353 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,353 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 23rd January 2026

The China Village 5 star review on 15th January 2026

Anonymous

Anonymous // 01/01/2019

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“The package was delivered earlier than expected, and as described was in excellent condition !”

Helpful Report

“The order arrived well packed and it was in very good condition. If I need further replacements, I will definitely contact China Village”

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“Perfect match to my teacup. Arrived early and well packaged.”

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“Extraordinarily helpful telephone operator, knew his subject. Packet arrived when promised and was exactly as described”

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“This experience could not have been more of a contrast to another attempt to buy a replacement item of crockery that I had. It was simple to identify the piece and equally simple to place the order. More to the point, delivery was even quicker than I had understood it would be and it arrived well packaged and thus undamaged. The service therefore was impeccable and I would not hesitate to use it again.”

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“First class service. Goods well packed, as described and no damage.”

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“Swift response with great service, that's twice you have saved me, no doubt will soon break something else”

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“Delighted with my order. Website was easy to navigate, delivery was prompt and package was extremely well wrapped. All the china was in excellent condition”

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“fair pricing brought us to the site. It's easy to navigate and find what you need with the bonus of a facility to search for items not currently in stock. Easy to order and painless checkout. The item arrived within days and et our expectations. As a cheeky bonus it helped us evaluate our collection, Thanks Guys”

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“The service was first class, my order was sent off promptly and it was securely packed and my order was received in fist class condition . Thank you so much' Alexander Ritchie.”

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“Excellent!!! Service first class.”

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“Very speedy delivery and absolutely no problems with ordering. Well packed. Thanks”

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“Needed to replace a broken egg cup from my 1980's Royal Doulton Lambethware set. Found them at a good price at The China Village with very reasonable postage costs. Arrived very well packaged. Delighted with my purchase. Thank you!”

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“Simple and easy to use website. Goods received well packed within a few days. G”

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“China Village delivers promptly with well packed items that are as described. Very helpful staff.”

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“China village dealt with order in a professional manner”

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“I was delighted with your service and so very excited to be able to get my set with six of everything. I never thought that l would been able to do it. Thank you”

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“Very good”

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“Breakage in initial order. Speedily rectified. Could not fault service.”

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“Dear team, As usual great service,from placing my order to the delivery the service has been brilliant.always kept informed of status.if you are looking for items this is the company to go to.thank you,”

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The China Village is rated 4.9 based on 3,353 reviews