The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,201 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,201 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Item exactly what I was looking for. I have no hesitation in recommending this company.”

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“I had a query when placing my order one Sunday and left a message for the owner. He replied a few hours later, sorted out my problem and I received my order a few days later. Excellent product, packaging and delivery, together with great customer service. I would not hesitate to use this company again.”

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“Very well packed. Exactly what I ordered. Delivered on time. Good people to shop with, would recommend.”

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“Excellent service. Items arrived quickly and extremely well packaged.”

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“Excellent service, all pieces have been as we would want them to be. Perfect. Earlier this year our cat chased our butter dish off the kitchen surface onto tiled floor. Looking on this website they didn't have one in stock, I've previously asked for pieces they didn't have in stock and in the random nature of things we remain without. However China Village advise me of a butter dish coming into stock. We now have it within a week; Cats on notice, no repeats”

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“Very impressed, speedy communication, excellent packaging. Items arrived, as described, in NZ in about a week from ordering”

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“Pleased to have found your sight as I got my Denby arabesque set in 1980 for an engagement present and can’t find pieces anywhere now”

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“Replaced a beloved piece of Minton Hadden Hall china”

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“We wanted to replace a broken plate and The China Village had the exact one needed.”

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“Why all the scrunched up newspapers for one plate.”

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“Competitive price for quality article, as good as new. Parcel had been damaged in transit, but contents unharmed as packed well padded. Would certainly use them again.”

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“Excellent service. The jug arrived very well packed and in very good condition. Thank you.”

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“Excellent service. Very pleased”

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“Very Happy with the plates. Exactly as described and arrived in timescale stated. Would definitely buy from.The China Village again Thank you.”

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“An excellent service with easy to use website and fast delivery”

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“Exceptional help from Matt Gibbons when I posted that I hadn’t recieved my parcel. The fault lay with the German postal system and not the company. My porcelain is in superb condition and was extremely well packed. I was hesitant placing an order from outside the UK and without being able to see the product but I now absolutely recommend this company. Thank you for your efficient and friendly service.”

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Hi Maryanne, I'm sorry to hear that. I will look into this immediately and get back to you as soon as possible. Matt G

“excellent service thank-you”

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“Excellent service. Denby Arabesque plates arrived beautifully packed exactly as described Will definitely use again”

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“The Denby Greystone cereal bowls are excellent and arrived well packaged. Would buy from here again. Knocked a star off as the confirmation email said with our courier and didn't tell you which one. Started to worry when it hadn't arrived within 4 working days. It took 5 working days to arrive and came by Yodel.”

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“I ordered a beloved campion sugar bowl and lid, after dropping the original, which I had had for 30 years. I can't tell you how happy I was to be able to buy one, as it has been in listings for over 15 years now. What a great find China village is, and such an efficient company! I shall be using them again. VERY many thanks.”

Helpful Report

The China Village is rated 4.9 based on 3,201 reviews