The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,353 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,353 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 23rd January 2026

The China Village 5 star review on 15th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived early. Very well packed. Saucers have slight colour differences. Price very good so no complaints. Never heard of the company but would happily use them again.”

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“I have not yet received my order. Perhaps you should change your courier. I'll be happily to write another review when and if my order arrives undamaged. Not the service I expect.”

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Hi Michael, Thank you for bringing this to my attention. I will look into this immediately and get back to you with an update as soon as possible. Kind Regards, Matt G

“This is the second order that I have placed with The China Village and again, it was received in good order and condition and I was very pleased with, not only the great service, but the excellent condition of the china that I purchased.”

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“Thrilled to find a company that sells a particular design of china that completes my set. It was very easy to navigate the website and find a good selection of items from my set.”

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“Quick service, china well packed and arrived as expected.”

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“Thank you for an excellent service. I love your plastic free packaging but the fact that the box was for 8 bottles of gin, left on the doorstep, might have raised a few eyebrows 😂😂”

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“It may have been just a little tea plate, but it was superbly packed so risk of breakage was unlikely. Excellent speedy service.”

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“Answered my email questions promptly. A very well packaged parcel arrived when expected”

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“Excellent service good delivery everything packed well.”

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“Excellent service. Good packaging and plates looked brand new. Thank you”

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“Perfectly matched china in excellent condition.packaging and delivery was first class and speedy.”

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“I was delighted to receive my order in prrfect condition and at a very reasonable price. It has enabled me to continue to use a dinner set inherited from my uncle.”

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“Excellent service. Great source for reducing waste and enabling the continued enjoyment of old loved china collections.”

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“I have not received the goods and I can't get through to speak to anyone!”

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Hi John, Thank you for bringing this to my attention. We are having issues receiving phone calls at the moment, please accept my apologies. I will chase the courier up immediately and get back to you with an update as soon as possible. Kind Regards, Matt G

“Excellent accurate service and safely packed goods”

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“A great service. My order arrived is good time, well packaged with the product as described. I would be very comfortable recommending China Village.”

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“Great service and very well packed really recommend this service”

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“Excellent service. The item purchased arrived quickly, was in perfect condition and was very well protected against any possible breakage.”

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“Excellent company first class,the plate i ordered was wrapped perfectly and came on time no problems will definitely use this company again”

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“Easy to search website . Perfect quality replacement item. Fast delivery and well packaged . Very pleased with service and product and would certainly use again .”

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The China Village is rated 4.9 based on 3,353 reviews