CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,267 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,267 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 24th June 2025

293

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Comfortable sandals. Quick delivery to Malta. Great service . Will recommend”

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Posted 5 years ago

Thanks Catherine - It's good to hear that they made a speedy way to you despite all the disruption we've been experiencing over the last few months. Kind Regards from us all at Cheerful Soles

Posted 5 years ago

“Fantastic to find Joya shoes and some even on sale. They are the only shoes's I'll wear. Great choice too as not easy to find in a walk in shop.”

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Posted 5 years ago

Hi Rosemary. Thanks for taking the time to leave a review. We work closely with Joya UK and are proud to be their official online Joya Shop. You are able to buy every style available to UK and Ireland customers on our website. It's great to hear that you have found a brand of shoes that work for you. Kind Regards from us all at Cheerful Soles

Posted 5 years ago

“think they have helped my back but time will tell , seems like they have already but I still need to keep my fingers crossed .”

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Posted 5 years ago

We've got our fingers crosses with you too! Thanks for taking the time to leave a review on the service you received and how the shoes are working for you so far. Thanks and best wishes from us all at Cheerful Soles

Posted 5 years ago

“amazing shoes, really comfortable.”

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Posted 5 years ago

Thank you Kathleen. It's great to hear that you like your now Joya Mary Jane Shoes. Thanks for taking the time to leave a review for use. Best Wishes from us all at Cheerful Soles

Posted 5 years ago

“My chiropodist recommended Joys shoes, he has a limited range in stock. Found CheerfulSoles on Google, excellent service. Thanks guys.”

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Posted 5 years ago

Thank you! We work with Joya UK to provide them with a recommended online shop and so if you don't see it on our site then it's not available in the UK or Ireland. They're a great company to work with and we're really proud to be a recommeded online shop. Kind Regards from us all at Cheerful Soles

Posted 5 years ago

“Great service and product, thank you!”

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Posted 5 years ago

Thank You! Kind Regards from us all at Cheerful Soles

Posted 5 years ago

“Only owned a pair for less than a month but early indications very positive. Arthritis in ankle following bad break 15 Yrs ago. Although ankle still swells there is definitely less pain and walking up and down hill less stressful.”

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Posted 5 years ago

That's great to hear Michael. it's always difficult finding footwear to suit - especially when you have a painful condition like arthritis. We get a lot of good feedback about Joya Shoes in that respect. Thanks again and best wishes from us all at Cheerful Soles

Posted 5 years ago

“Really helpful advice. Wonderfully comfortable Joya shoes.”

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Posted 5 years ago

Thank you Penny. We are always happy to help you choose your new shoes. Best Wishes from us all at Cheerful Soles

Posted 5 years ago

“I was very happy with my new shoes which are very comfortable and easy to wear . They are a great fit and give good support.”

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Posted 5 years ago

Thank you for taking the time to leave a review for us Cecil. It's great to hear that you like your new Joya Shoes. Kind Regards from us all at Cheerful Soles

Posted 5 years ago

“Prompt and Efficient Service”

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Posted 5 years ago

Thanks Steve! We hope you like your new Joya Shoes. Best Wishes from us all at Cheerful Soles

Posted 5 years ago

“Very quick and helpful communication. Shoes delivered very quickly.”

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Posted 5 years ago

Thanks for the review and we hope that you like your new shoes. Best Wishes from us all at Cheerful Soles

Posted 5 years ago

“quick efficient service”

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Posted 5 years ago

Thank you Jackie. It's great to hear that you were happy with our service. Kind Regards from us all at Cheerful Soles

Posted 5 years ago

“Excellent.”

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Posted 5 years ago

Thank you! Best wishes from us all at Cheerful Soles

Posted 5 years ago

“Good quality brilliant service and Joe was very helpful on messenger”

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Posted 5 years ago

Thanks Margaret! We got there in the end. It was a pleasure to chat with you on messenger. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“No complaints - fast delivery, shoes arrived in good condition.”

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Posted 5 years ago

Thanks Suzanne, we hope you like your new Alegria Shoes. Kind Regards from us all at Cheerful Soles

Posted 5 years ago

“Very good service, especially during the current climate; thank you.”

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Posted 5 years ago

Thanks Carol. We have been working to keep things as normal as possible for our customers. Best wishes from us all at Cheerful Soles

Posted 5 years ago

“I have had several pairs and they are very comfortable”

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Posted 5 years ago

Thanks for the review, great to know that you are happy with your Joya Shoes. Best wishes from us all at Cheerful Soles

Posted 5 years ago

“Helpful lady in the phone but sadly the shoes did not fit. Return process was easy.”

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Posted 5 years ago

Thanks for taking the time to leave a review. Sorry the shoes were't quite right. Best wishes from us all at Cheerful Soles

Posted 5 years ago

“Great customer service and fast delivery”

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Posted 5 years ago

Thanks Becky! Kind Regards from us all at Cheerful Soles

Posted 5 years ago

“Great service, shoes arrived quickly even during a pandemic.”

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Posted 5 years ago

Thanks David. We hope you like your new Joya Sandals, we certainly have the weather for them :=). Kind Regards from us all at Cheerful Soles

Posted 5 years ago

CheerfulSoles is rated 4.9 based on 1,267 reviews