CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,282 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,282 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 24th June 2025

293

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery and refunds”

Helpful Report

Posted 1 week ago

Thanks for taking the time to rate our small business. Kind Regards, Jo - Cheerful Soles

Posted 1 week ago

“delivery was very quick.I am breaking them in very comfortable .”

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Posted 1 month ago

Thanks for the review Rita. I hope that you like your new Alegria Shoes. Kind Regards, Jo - Cheerful Soles

Posted 3 weeks ago

“Great service. Excellent Allegria shoes that help my painful feet.”

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Posted 1 month ago

Thanks for the review. It's great to hear that you like the Alegria range. Kind Regards, Jo - Cheerful Soles

Posted 1 month ago

“Excellent shoes , Fantastic service from cheerfulsoles , highly recommend this first class service .”

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Posted 1 month ago

Thanks for taking the time to leave a review Catherine. I hope that you like your new Alegria Shoes. Kind Regards, Jo - Cheerful Soles

Posted 1 month ago

“Easy order process and speedy delivery, Many 👍🏻”

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Posted 1 month ago

Thank you! I hope that you like your new Sandals. Kind Regards, Jo - Cheerful Soles

Posted 1 month ago

“I have ordered many shoes, sandals and replacement insoles from CheerfulSoles over the years. The descriptions are very informative, but if you have any doubts or queries they are extremely helpful on the phone. Delivery is timely and articles well wrapped, but if unfortunately things aren’t to your liking, it is easy to get an exchange or refund. I need Alegria footwear, as I have arthritis in my feet and have had various operations on them, so I find CheerfulSoles indispensable.”

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Posted 1 month ago

Ah, thanks for taking the time to leave a review for us. We have lots of customers who love the Alegria range due to the forefoot rocker which are great for stiff and sore toe joints as they encourage the forefoot to roll naturally when you walk. Kind Regards, Jo - Cheerful Soles

Posted 1 month ago

“My feet are so much happier in Algeria Rocker soles. Cheerful soles are always do efficient and respond quickly.”

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Posted 1 month ago

Thanks Jane! It's great to hear that you and your feet are happy with Alegria forefoot rocker shoes. Thanks for taking the time to leave a review for our small business. Kind Regards, Jo - Cheerful Soles

Posted 1 month ago

“Extremely knowledgeable, friendly and helpful staff. I actually ordered 3 pairs but a staff member rang me to check that I understood they all had different fitting and to recommend the most suitable one for me. Obviously not just on the sell but wanted to sell the correct pair to me. Really impressed. Excellent service, thank you.”

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Posted 1 month ago

Ah, thanks Wendy. As soon as Kate saw that you had ordered multiple widths she got in touch to see if you needed some help. I hope that you are happy with the pair of Joya Shoes that you went ahead with. We always try to offer help and advice if we think that a customer is struggling to find the right shoes. Kind Regards, Jo - Cheerful Soles

Posted 1 month ago

“I only ever use your Joya shoes”

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Posted 1 month ago

Thanks for taking the time to leave a review for our small business Ewen. I'm happy to hear that you are pleased with our service and more importantly with your Joya Shoes! Kind Regards, Jo - Cheerful Soles

Posted 1 month ago

“Excellent products and speedy delivery”

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Posted 2 months ago

Thanks Doreen, I hope that you like your new Waldlaufer trainers. Kind Regards, Jo - Cheerful Soles

Posted 1 month ago

“I recently bought Joya sandals from CheerSoles. My old ones simply wore out after many, many, many years. They are extremely comfortable especially if you walk a lot. CheerfulSoles contacted me when I mistakenly ordered two. They kindly cancelled one. The sandals were well packed and delivered on time. Exemplary service. Thank you CheerfulSoles.”

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Posted 2 months ago

Thanks for your review Angela. We are a small online business and we always contact customers who have ordered more than one pair of the same shoe to make sure it was an intentional purchase. It doesn't take 2 minutes just to make sure. Kind Regards, Jo - Cheerful Soles

Posted 2 months ago

“Very quick delivery. As described & perfect. Excellent value. Would happily use Cheerful Soles again... 😊”

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Posted 2 months ago

Thanks for taking the time to leave a review for us Sonia. I am pleased to hear that you are happy with your Mephisto Allrounder shoes. Kind Regards, Jo - Cheerful Soles

Posted 2 months ago

“Easy to order, good customer service, fabulous shoes, quick delivery.”

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Posted 2 months ago

Hello Susan. Thanks for the review. It's good to hear that you like your new Joya Electra trainers. Kind Regards, Jo - Cheerful Soles

Posted 2 months ago

“Excellent firm to deal with. Unfortunately this time I had to return my purchase. The refund was dealt with very promptly and I was notified that my return had arrived safely.”

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Posted 3 months ago

Hi Janet. Sorry that the shoes weren't quite right this time. We always process returns as soon as they arrive and let you know once we have completed the refund via personal email. Kind Regards, Jo - Cheerful Soles

Posted 2 months ago

“Very good service and delivery”

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Posted 3 months ago

Thank You! Kind Regards, Jo - Cheerful Soles

Posted 2 months ago

“A very comfortable pair of sandals, made me realise how bad my old ones are! Hae een wearing tem in this recent hot weather and they are most cofortable.”

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Posted 3 months ago

Thanks for taking the time to leave a review, The Joya Komodo sandals are extremely comfortable. It's great to hear that you like them. Kind Regards, Jo - Cheerful Soles

Posted 2 months ago

“I have an arthritic toe and wide foot normally E or EE . I have no pain in my foot when I walk in these sandals. They are so comfortable. I find it so hard to find so sandals that dont cause pain. Total support and no effort to wear all day. I just recently discovered Cheerful Soles and this was my first purchase. I can't wait to get a pair of winter boots as I have to spend all my time in trainer!”

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Posted 3 months ago

Thanks Kathleen. The Alegria range is a great choice for arthritic toe joints as the fore foot rocker helps the foot to roll naturally and takes the pressure of the big toe joint. Thanks for taking the time to leave a review for us. It's great to hear that you like your new Alegria Sandals. Kind Regards, Jo - Cheerful Soles

Posted 2 months ago

“I am happy to say, I have bought my joya Footwear through cheerful soles for some years now First class service, knowledgeable ladies at the end of the phone to guide and help you Such a treat in this day and age and I hope they never change. I can’t recommend them enough.”

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Posted 3 months ago

Ah, thank you Wendy. We love to speak with our customers, I am pleased that like the Joya styles. Kind Regards, Jo - Cheerful Soles

Posted 2 months ago

“Excellent customer service, unfortunately the shoes I picked didn't work for me. But the refund was issued in a timely manner.”

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Posted 3 months ago

Thanks Wendy. We always process our returns and issue refunds as soon as we receive items back at Cheerful Soles. Kind Regards, Jo - Cheerful Soles

Posted 3 months ago

“Beautiful, high quality, comfortable leather shoes delivered promptly. I have since discovered even more brands on the Cheerful Soles website that specialise in super comfortable footwear - can't wait to try more, especially those for wider feet. Thank you.”

Helpful Report

Posted 3 months ago

Thanks for taking the time to leave a review for us. It's great to hear that you have found some shoes that work for you. Kind Regards, Jo - Cheerful Soles

Posted 3 months ago

CheerfulSoles is rated 4.9 based on 1,282 reviews