CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,267 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,267 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 24th June 2025

293

Anonymous

Anonymous // 01/01/2019

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“There was a problem with my order which was sorted out promptly.”

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Posted 4 years ago

Thanks for taking the time to leave a review for us and I am glad that we were able to resolve things quickly for you. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Great walking shoes. Replacement for identical pair which I've worn out after several years almost daily use, walking the dog and tramping up hill and down dale!”

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Posted 4 years ago

Thanks Jane. We love the Waldlaufer walking shoes and it's good to hear that you have been putting yours through their paces. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Extremely good customer service. Lovely company to deal with. Brilliant shoes.”

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Posted 4 years ago

Thank you Tracey. it's a pleasure. Im pleased to hear that you like your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Well described product and fast delivery.”

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Posted 4 years ago

Thank you! I hope that you like your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Always excellent service. Lovely new joys Sandals this time but I usually get my Algeria shoes/ sandals from here as it is one of the few outlets in this country that sell them. First came across them Via their shop in Grassington - Helen Midgeley. We holidayed there a lot when my son was little. Staff always super helpful in store and on line. Would thoroughly recommend for excellent service, prompt delivery and of course beautiful shoes!”

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Posted 4 years ago

Thank you Samantha! We will continue to stock Alegria as we know that our customers love them. Best wishes, Jo - Cheerful Soles

Posted 4 years ago

“Have not had ant dealings apart from ordering shoes that arrived prompt not worn yet”

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Posted 4 years ago

Thank you! Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Perfect fit and just what I wanted p”

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Posted 4 years ago

Thank you Mary, I'm pleased to hear that you got a perfect fit. Best wishes, Jo - Cheerful Soles

Posted 4 years ago

“Reliable service”

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Posted 4 years ago

Thanks. Hope you like your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Fab shoes, flawless shopping experience, a great customer service - patient with all my questions and helpful advice given, prompt despatch. Highly recommended”

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Posted 4 years ago

Thank you. That's great to hear. We always like to talk to our customers to help them find the right fit. Shopping online for footwear can be difficult and you will always find a friendly voice when you contact us. It's no trouble at all. Thanks again, Jo - Cheerful Soles

Posted 4 years ago

“This is the second order I have placed with yourselves. Both times your service was second to none. Fast efficient delivery to Spain. Will definitely order again when my mam needs more shoes. Thank you.”

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Posted 5 years ago

Thanks for your kind words Nichola. I'm pleased to know that the shoes arrived safely and more importantly, that your mam likes them!! Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Great service in these difficult times, fast delivery and an awesome product. My daughter’s feet have never felt so comfortable. Thank you.”

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Posted 5 years ago

That's great to hear Susan, Thanks for taking the time to leave us a review. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“The staff are very helpful. Either in store or online.”

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Posted 5 years ago

Thank you Gwyneth. Cheerful Soles doesn't have a store that you can visit, however Helen Midgleys in Grassington is also owned by Kate. Either way, you will always find a smile on our faces. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Very quick delivery. I ordered from the Netherlands. Will definitly order again.”

CheerfulSoles 5 star review on 31st July 2020

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Posted 5 years ago

Thanks for the review Edith. Love the photo! Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Very friendly and helpful information over the phone. Clear and easy to buy online. Very fast delivery. Thus I love Cheerful Soles😍. I wish you carried a larger variety of Alegria clogs!!”

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Posted 5 years ago

Thanks Ulrike. We will keep that in mind when we place our next order. There wasn't a big selection to choose from for Spring Summer. Thank you for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Just received my new inner soles for my Algeria sandals,had to wait a while for my size to come back in stock but so worth the wait,popped them into my sandals and it’s like having a new pair of sandals without having to buy a new pair”

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Posted 5 years ago

Thank Christine! We love the fact that you can revive an old pair of shoes, sandals or boots from Alegria. Thanks for being patient while we waited for more stock. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Excellent service. Excellent product. Will buy again - soon!”

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Posted 5 years ago

Thanks Margaret. Great to hear that you like your new Joya Shoes and that you were happy with our service. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Knowledgable, easy to talk to, understanding and problem solved. Thanks.”

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Posted 5 years ago

Thanks Sue. I hope that you like your new Alegria Clogs. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“In recent years I’ve had problems with my knee and ankle ultimately requiring a replacement of the former and a fusion of the latter. In a lot of discomfort with both and it’s impact on my back. My podiatrist recommended my shoes ( Joly ) and I’ve been delighted with them. The motion sole shoes took some getting used to but really helped in the early days but gone on to but a couple of emotion sole shoes since. Very good dealings with the company. Felt that I needed to talk to someone and they were helpful and caring. These shoes aren’t cheap and whoever I dealt with was not “pushy”.”

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Posted 5 years ago

Thanks for taking the time to complete a review Shaun and it's great to hear that you have found footwear for what sounds to be a painful condition to your knee and ankles. We love to talk to our customers and will always try to help with more advice where we can. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“I appreciated the prompt very helpful response to my initial enquiry and the consequential efficient fulfilment of my order. Love Alegria Clogs and always get compliments when wearing them. Jan”

CheerfulSoles 5 star review on 20th July 2020

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Posted 5 years ago

Thanks Janet. No problem at all. Great to hear that you like your new Alegria Classic Clogs. I love this pattern. Best wishes from us all at Cheerful Soles

Posted 5 years ago

“Happy with all aspects of the service and particularly the most comfortable shoes ever! More boot styles please!”

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Posted 5 years ago

Thanks for the review Michele. We will be getting some more Alegria Boots in for Autumn / Winter. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

CheerfulSoles is rated 4.9 based on 1,267 reviews