CheerfulSoles Reviews

4.9 Rating 1,128 Reviews
98 %
of reviewers recommend CheerfulSoles
4.9
Based on 1,128 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read CheerfulSoles Reviews
281
Anonymous
Anonymous  // 01/01/2019
The shipment has not been updated since 11/02/2022
Helpful Report
Posted 2 years ago
Hello Nawaf. We sent your shoes via Royal Mail International tracked and signed service. I can see that the updates stop from 11th Feb with your items arriving at Langley (Heathrow Worldwide Distribution Centre). It is possible that your shoes are on their way and that they have simply missed being scanned. We will keep an eye on the shipment status too and hopefully you will receive your new shoes soon. Kind Regards, Jo - Cheerful Soles
Posted 2 years ago
As of this date delivery has not been effected. Hermes has provided receipt dated 21 January 2020. This was signed by No. 5 Dove Mews and not No. 8. However the resident(s) have been away sometime and we have yet to confirm that goods were received.
Helpful Report
Posted 4 years ago
Hello. I am sorry that you have not received your shoes due to the neighbour who accepted them on your behalf being away. Kind Regards, Jo - Cheerful Soles
Posted 4 years ago
CheerfulSoles is rated 4.9 based on 1,128 reviews