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CheerfulSoles Reviews

4.91 Rating 213 Reviews
99% of reviewers recommend CheerfulSoles
Company Reviews
Read CheerfulSoles Reviews
92.49%
197 Reviews
6.57%
14 Reviews
0.47%
1 Reviews
0.47%
1 Reviews
0.00%
0 Reviews
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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Courier, Postal Service
average delivery time
Within 5 Days
on-time delivery
100%
accurate and undamaged orders
100%
Customer Service
communication channels
Email, Telephone
queries resolved in
Under an hour
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Photo Reviews
5
Philip Kay
Philip Kay
Verified Buyer
"Great value in the sale. The shoes arrived in good time. Very pleased."
Report
Posted 2 weeks ago
5
James Smith
James Smith
Verified Buyer
"Great product and good service"
Report
Posted 2 weeks ago
5
More Photos
Arah Perrett
Arah Perrett
Verified Buyer
"I bought a pair of Joya Shoes from Cheerful Soles. I LOVE the shoes and they were delivered promptly. I will definitely by from you again."
Report
Posted 2 weeks ago
Alison Jones
Verified Buyer
"This company must be one of the best when it comes to customer service. More than helpful, very knowledgeable and nothing was too much trouble."
Helpful Report
Posted 1 hour ago
Anonymous
Verified Buyer
"Satisfied. Quick delivery."
Helpful Report
Posted 1 day ago
Anonymous
Verified Buyer
"Even in France it arrived very fastly. The only bad point is that it arrived by plane. I bought shoes made in spain to avoid the huge carbon footprint due to global trade usualy in place in shoes production. There's a lot of different ways to cross the channel... I guess maybe there's a problem because of the Brexit."
Helpful Report
Posted 1 day ago
Anonymous
Verified Buyer
"These are excellent footwear! I have been wearing Joya for 4 years now and they significnatly helped with my achilles heel pain. When I wear 'normal' shoes within a few days my tendons become painful again. Would highly recomment Joya shoes for comfort and foot/back pain relief"
Helpful Report
Posted 2 days ago
Donna White
Verified Buyer
"We are Canadians who ordered shoes to be delivered to one of our holiday locations in England. The shoes arrived promptly, but we have not yet picked them up. The customer service aspect was very good."
Helpful Report
Posted 4 days ago
Julie Morris
Verified Buyer
"Very helpful and knowledgeable staff, nothing is too much trouble. Alegria shoes have been my saviour as I have had multiple foot surgeries and at last have comfortable and slightly funky shoes which I love and which are admired by many."
Helpful Report
Posted 5 days ago
Jane Napier Bax
Verified Buyer
"This is my first purchase of Joya shoes. I am very happy with the advice I was given and also am very satisfied with the sandals which I chose from the Sale range."
Helpful Report
Posted 6 days ago
Anonymous
Verified Buyer
"bought for my brother as president On first try felt he was walking on air"
Helpful Report
Posted 6 days ago
Mrs Short
Verified Buyer
"Great sandles and very comfortable it was such a good service and a lovely lady took my order and we had a nice chat what I call lovely old fashioned service will buy from you again thank you"
Helpful Report
Posted 6 days ago
Charles Young
Verified Buyer
"First pair of Joya sandals I've bought. It's not stopped raining since they arrived so not worn them other than round the house so far! look good and can't wait for the sun to shine again."
Helpful Report
Posted 1 week ago
Anonymous
Verified Buyer
"Excellent service. No need to say more."
Helpful Report
Posted 1 week ago
Anonymous
Verified Buyer
"Very good, thanks so much. Only thing I would say is it recommended I take a size down for my Alegria shoes and although they do fit I think my usual size might have been better especially for thick tights in winter. Gorgeous shoes though and so thrilled to find a UK supplier. Thank you."
Helpful Report
Posted 1 week ago
Janka Klucovska
Verified Buyer
"Fast and good service."
Helpful Report
Posted 2 weeks ago
Thank you Janka! Kind Regards, Jo - Cheerful Soles
Posted 1 week ago
Thank you Janka! Kind Regards, Jo - Cheerful Soles
Posted 1 week ago
HELEN ALDOUS
Verified Buyer
"Good delivery service 👌"
Helpful Report
Posted 2 weeks ago
Thank you Helen. I hope that you like your new shoes. kind Regards, Jo - Cheerful Soles
Posted 1 week ago
Philip Kay
Verified Buyer
"Great value in the sale. The shoes arrived in good time. Very pleased."
Helpful Report
Posted 2 weeks ago
Thanks Philip. Glad you managed to get a bargain in the sale. Appreciate the feedback and rating - thank you! Kind Regards, Jo - Cheerful Soles
Posted 1 week ago
James Smith
Verified Buyer
"Great product and good service"
Helpful Report
Posted 2 weeks ago
Thanks James. Good to hear that you are happy with your new shoes and our service. Kind Regards, Jo - Cheerful Soles
Posted 1 week ago
Arah Perrett
Verified Buyer
"I bought a pair of Joya Shoes from Cheerful Soles. I LOVE the shoes and they were delivered promptly. I will definitely by from you again."
Helpful Report
Posted 2 weeks ago
Thank you Arah, that's great to hear. Kind Regards, Jo - Cheerful Soles
Posted 1 week ago
Miss Johnson
Verified Buyer
"I found the staff at cheerful soles very helpful."
Helpful Report
Posted 2 weeks ago
Thank you Miss Johnson, Kind Regards, Jo - Cheerful Soles
Posted 2 weeks ago
Anonymous
Verified Buyer
"Good prices. swift delivery."
Helpful Report
Posted 3 weeks ago
Thank you! kind Regards, Jo - Cheerful Soles
Posted 2 weeks ago
Thomas Merkle
Verified Buyer
"I was very pleased with CheerfulSoles, Product and cost, however need to explain the shipping process that occurs when it leaves the UK. Example: the tracking # we receive when its shipped, can not used. I guess I am suggesting provide additional information or estimated timing to receive product. My shipment took 8 days and WILL use this site again."
Helpful Report
Posted 3 weeks ago
Hi Thomas. Thanks for the feedback, I agree that providing tracking numbers, especially for overseas deliveries like yours would be better customer service. We will look at building this into our shipment process. I hope that you like your new shoes. Kind Regards, Jo - Cheerful Soles
Posted 2 weeks ago
CheerfulSoles is rated 4.91 based on 213 reviews
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