CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,293 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,293 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 24th June 2025

293

Anonymous

Anonymous // 01/01/2019

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“Delivery and returns service outstanding - sadly the shoes were unsuitable for my feet.”

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Posted 1 week ago

“Helpful information given on the telephone. The website is easy to navigate and delivery was speedy. My shoes were well packaged and the usual good quality that I have come to expect from Cheerful Soles. You will be difficult to replace”

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Posted 1 week ago

Ah, Thanks for the review Carol. I am pleased to hear that you are happy with your new Wadlalufer Shoes. Kind Regards, Jo - Cheerful Soles

Posted 1 week ago

“Excellent service again, from ordering to delivery. I have been ordering Alegria shoes, boots, slippers and recently trainers for my daughter since 2014. I am disappointed you are closing down but would like to thank you for your excellent service, friendly chats and help on the phone. I wish you all the best for the future.”

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Posted 2 weeks ago

Ah thanks for your kind words Krista. We've loved every minute of operating Cheerful Soles, especially chatting with our customers. It's time to move on and we wish you all the best. Kind Regards, Jo - Cheerful Soles

Posted 2 weeks ago

“Good service”

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Posted 2 weeks ago

Thank you! Kind Regards, Jo - Cheerful Soles

Posted 2 weeks ago

“Brilliant selection of shoes and great service”

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Posted 2 weeks ago

Thank You! Kind Regards, Jo - Cheerful Soles

Posted 2 weeks ago

“Good price. Trainers arrived quickly.”

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Posted 2 weeks ago

Thanks Roger. Glad you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 2 weeks ago

“Fantastic shoes as always from Allegria and brilliant fast service from Cheerful Soles 🤗 - a real shame you are closing down 😢”

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Posted 3 weeks ago

Thanks Tricia. Thank you for all your business over the years. Kind Regards, Jo - Cheerful Soles

Posted 2 weeks ago

“I am so sad that Cheerful soles are closing down as I have purchased several pairs of clogs and trainers from them in the past and I have always had good customer service. I wish them all the best in the future”

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Posted 3 weeks ago

Ah thank you. Kind Regards, Jo - Cheerful Soles

Posted 2 weeks ago

“Amazing as always, I am gutted that Cheerful soles is closing down. Great service, great delivery, amazing shoes”

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Posted 3 weeks ago

Ah thanks & sorry to let you down. Kind Regards, Jo - Cheerful Soles

Posted 2 weeks ago

“The Joya shoes I ordered arrived quickly and were well packaged. Great customer service. Thank you.”

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Posted 3 weeks ago

Thanks Sherry, It's great to hear that you are happy with your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 2 weeks ago

“Shoes arrived on time. I had to send back as didn’t fit and refund was quick”

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Posted 4 weeks ago

Thanks for the review. Sorry the shoes weren't quite right for you. We always refund as soon as we received returned items. Kind Regards, Jo

Posted 2 weeks ago

“Quick delivery and refunds”

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Posted 1 month ago

Thanks for taking the time to rate our small business. Kind Regards, Jo - Cheerful Soles

Posted 1 month ago

“Shoes arrived quickly and well packaged. I loved the shoes but unfortunately due to swelling in my right foot, due to arthritis, I had to return them. The process was hassle free.”

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Posted 2 months ago

Thanks Elaine. Sorry to hear that the shoes weren't quite right for you. We always process our returns as soon as we receive them back at Cheerful Soles. Kind Regards, Jo - Cheerful Soles

Posted 2 months ago

“Good customer service, quick dispatch and arrived well packaged. Ideal shoes for anyone with a foot condition.”

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Posted 2 months ago

Thanks for taking the time to leave a review. Kind Regards, Jo - Cheerful Soles

Posted 2 months ago

“delivery was very quick.I am breaking them in very comfortable .”

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Posted 2 months ago

Thanks for the review Rita. I hope that you like your new Alegria Shoes. Kind Regards, Jo - Cheerful Soles

Posted 2 months ago

“Expensive shoes arrived promptly. Very pleased as they are comfortable!”

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Posted 2 months ago

Thanks for the review Gillian. Yes, the Joya range is not the cheapest, but as you state, they are extremely comfortable. Kind Regards, Jo - Cheerful Soles

Posted 2 months ago

“Great service. Excellent Allegria shoes that help my painful feet.”

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Posted 2 months ago

Thanks for the review. It's great to hear that you like the Alegria range. Kind Regards, Jo - Cheerful Soles

Posted 2 months ago

“Excellent shoes , Fantastic service from cheerfulsoles , highly recommend this first class service .”

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Posted 2 months ago

Thanks for taking the time to leave a review Catherine. I hope that you like your new Alegria Shoes. Kind Regards, Jo - Cheerful Soles

Posted 2 months ago

“Easy order process and speedy delivery, Many 👍🏻”

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Posted 2 months ago

Thank you! I hope that you like your new Sandals. Kind Regards, Jo - Cheerful Soles

Posted 2 months ago

“I have ordered many shoes, sandals and replacement insoles from CheerfulSoles over the years. The descriptions are very informative, but if you have any doubts or queries they are extremely helpful on the phone. Delivery is timely and articles well wrapped, but if unfortunately things aren’t to your liking, it is easy to get an exchange or refund. I need Alegria footwear, as I have arthritis in my feet and have had various operations on them, so I find CheerfulSoles indispensable.”

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Posted 2 months ago

Ah, thanks for taking the time to leave a review for us. We have lots of customers who love the Alegria range due to the forefoot rocker which are great for stiff and sore toe joints as they encourage the forefoot to roll naturally when you walk. Kind Regards, Jo - Cheerful Soles

Posted 2 months ago

CheerfulSoles is rated 4.9 based on 1,293 reviews