CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,270 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,270 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 24th June 2025

293

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products and speedy delivery”

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Posted 1 week ago

Thanks Doreen, I hope that you like your new Waldlaufer trainers. Kind Regards, Jo - Cheerful Soles

Posted 5 days ago

“I recently bought Joya sandals from CheerSoles. My old ones simply wore out after many, many, many years. They are extremely comfortable especially if you walk a lot. CheerfulSoles contacted me when I mistakenly ordered two. They kindly cancelled one. The sandals were well packed and delivered on time. Exemplary service. Thank you CheerfulSoles.”

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Posted 3 weeks ago

Thanks for your review Angela. We are a small online business and we always contact customers who have ordered more than one pair of the same shoe to make sure it was an intentional purchase. It doesn't take 2 minutes just to make sure. Kind Regards, Jo - Cheerful Soles

Posted 2 weeks ago

“Very quick delivery. As described & perfect. Excellent value. Would happily use Cheerful Soles again... 😊”

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Posted 3 weeks ago

Thanks for taking the time to leave a review for us Sonia. I am pleased to hear that you are happy with your Mephisto Allrounder shoes. Kind Regards, Jo - Cheerful Soles

Posted 2 weeks ago

“Easy to order, good customer service, fabulous shoes, quick delivery.”

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Posted 1 month ago

Hello Susan. Thanks for the review. It's good to hear that you like your new Joya Electra trainers. Kind Regards, Jo - Cheerful Soles

Posted 3 weeks ago

“Excellent firm to deal with. Unfortunately this time I had to return my purchase. The refund was dealt with very promptly and I was notified that my return had arrived safely.”

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Posted 1 month ago

Hi Janet. Sorry that the shoes weren't quite right this time. We always process returns as soon as they arrive and let you know once we have completed the refund via personal email. Kind Regards, Jo - Cheerful Soles

Posted 3 weeks ago

“Very good service and delivery”

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Posted 1 month ago

Thank You! Kind Regards, Jo - Cheerful Soles

Posted 3 weeks ago

“A very comfortable pair of sandals, made me realise how bad my old ones are! Hae een wearing tem in this recent hot weather and they are most cofortable.”

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Posted 1 month ago

Thanks for taking the time to leave a review, The Joya Komodo sandals are extremely comfortable. It's great to hear that you like them. Kind Regards, Jo - Cheerful Soles

Posted 3 weeks ago

“I have an arthritic toe and wide foot normally E or EE . I have no pain in my foot when I walk in these sandals. They are so comfortable. I find it so hard to find so sandals that dont cause pain. Total support and no effort to wear all day. I just recently discovered Cheerful Soles and this was my first purchase. I can't wait to get a pair of winter boots as I have to spend all my time in trainer!”

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Posted 1 month ago

Thanks Kathleen. The Alegria range is a great choice for arthritic toe joints as the fore foot rocker helps the foot to roll naturally and takes the pressure of the big toe joint. Thanks for taking the time to leave a review for us. It's great to hear that you like your new Alegria Sandals. Kind Regards, Jo - Cheerful Soles

Posted 3 weeks ago

“I am happy to say, I have bought my joya Footwear through cheerful soles for some years now First class service, knowledgeable ladies at the end of the phone to guide and help you Such a treat in this day and age and I hope they never change. I can’t recommend them enough.”

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Posted 1 month ago

Ah, thank you Wendy. We love to speak with our customers, I am pleased that like the Joya styles. Kind Regards, Jo - Cheerful Soles

Posted 3 weeks ago

“Excellent customer service, unfortunately the shoes I picked didn't work for me. But the refund was issued in a timely manner.”

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Posted 1 month ago

Thanks Wendy. We always process our returns and issue refunds as soon as we receive items back at Cheerful Soles. Kind Regards, Jo - Cheerful Soles

Posted 1 month ago

“Beautiful, high quality, comfortable leather shoes delivered promptly. I have since discovered even more brands on the Cheerful Soles website that specialise in super comfortable footwear - can't wait to try more, especially those for wider feet. Thank you.”

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Posted 2 months ago

Thanks for taking the time to leave a review for us. It's great to hear that you have found some shoes that work for you. Kind Regards, Jo - Cheerful Soles

Posted 1 month ago

“Ordered a pair of Joya shoes from Cheerful Soles on Wednesday and they were delivered first thing Friday morning. Great service.”

CheerfulSoles 5 star review on 30th June 2025

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Posted 2 months ago

Thanks Ian, I hope that you like your new Joya Shoes! Kind Regars, Jo - Cheerful Soles

Posted 1 month ago

“My shoes were delivered speedily. Unfortunately they did not fit and I returned them. A refund appeared in my bank account within a couple of days. I was very pleased with the service.”

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Posted 2 months ago

Thanks for taking the time to leave a review for us Carol, sorry that they weren't quite right for you. We always process our returns as soon as we receive footwear back at Cheerful Soles. Kind Regards, Jo - Cheerful Soles

Posted 1 month ago

“Shoes arrived very quickly and are very comfortable”

CheerfulSoles 5 star review on 21st June 2025

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Posted 2 months ago

Thanks Ruth, I'm pleased to hear that you like your new Alegria Sandals. Thanks for leaving a review. Kind Regards, Jo - Cheerful Soles

Posted 2 months ago

“Helpful service and speedy delivery.”

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Posted 2 months ago

Thanks for taking the time to leave a review Ian. I hope you like you new Joya trainers. Kind Regards, Jo - Cheerful Soles

Posted 2 months ago

“I bought a pair of Joya shoes for my husband who had been struggling for a while with painful feet. They have literally transformed his life. The shoes arrived two days after ordering them. We will be returning to Cheerful Soles in the near future.”

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Posted 2 months ago

Thanks Ruth! It's great to hear that your husband is benefiting from wearing his Joya shoes. Thank you for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 2 months ago

“Shoes were great, new style for me so I'm still getting used to them. For me they are a little tight around the ball of the foot, but thats probably because I have arthritis. The shoes were chosen with that in mind, and it does relieve the pain. Great customer service”

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Posted 2 months ago

Thanks for taking the time to leave a review Ann. It's great to hear that the ID Zoom rocker sole trainers are helping with your foot pain. Kind Regards, Jo - Cheerful Soles.

Posted 2 months ago

“Wonderfully light yet sturdy shoes. I ended up going on a longer than expected walk the first time I wore them, and they were brilliant. Really speedy delivery too. These are my third pair of shoes/sandals from Cheerful Soles and I will be back for more in future!”

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Posted 3 months ago

That's great to hear Helen. The Joya shoes have such a soft cushioned midsole - great for supporting your feet in all the right places. Thanks for the review, Kind Regards Jo - Cheerful Soles

Posted 2 months ago

“AMAZING---ALWAYS TRYING TO HELP!! VERY HAPPY TO PURCHASE FROM YOU!!”

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Posted 3 months ago

Thank you! We are always happy to talk with and advise our customers. Kind Regards, Jo - Cheerful Soles

Posted 2 months ago

“I love these They are so comfortable and fashionable too. Arrived next day. Great service”

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Posted 3 months ago

Ah, thanks for taking the time to leave a review Gwen. It's great to hear that you are happy with your new Waldlaufer Shoes. Kind Regards, Jo - Cheerful Soles

Posted 2 months ago

CheerfulSoles is rated 4.9 based on 1,270 reviews