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CheerfulSoles Reviews

4.92 Rating 267 Reviews
99% of reviewers recommend CheerfulSoles
Company Reviews
Read CheerfulSoles Reviews
93.26%
249 Reviews
5.99%
16 Reviews
0.37%
1 Reviews
0.37%
1 Reviews
0.00%
0 Reviews
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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Courier, Postal Service
average delivery time
Within 5 Days
on-time delivery
100%
accurate and undamaged orders
100%
Customer Service
communication channels
Email, Telephone
queries resolved in
Under an hour
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Photo Reviews
5
Anonymous
Anonymous
Verified Buyer
"I have troublesome feet but the Joya trainers are one of the most comfortable shoes I have worn recently. CheerfulSoles Customer Service have been very helpful in advising which shoe to buy. Thank You"
Report
Posted 4 days ago
5
Jean Rattray
Jean Rattray
Verified Buyer
"Have now bought a second pair of shoes and am very pleased with both particularly as they help with my back problem. Service is excellent."
Report
Posted 1 week ago
5
More Photos
Mrs B Soar
Mrs B Soar
Verified Buyer
"Always helpful And do there best they can over the phone"
Report
Posted 3 weeks ago
Anonymous
Verified Buyer
"The shoe is in excellent condition and very comfortable to wear"
Helpful Report
Posted 3 days ago
Thanks for taking time to leave a review. Good to know that you like your new shoes. Kind Regards, Jo - Cheerful Soles
Posted 4 hours ago
Anonymous
Verified Buyer
"I have troublesome feet but the Joya trainers are one of the most comfortable shoes I have worn recently. CheerfulSoles Customer Service have been very helpful in advising which shoe to buy. Thank You"
Helpful Report
Posted 4 days ago
Thanks for the review. It's great to hear that the Joya Trainers work for you. Kind Regards, Jo - Cheerful Soles
Posted 4 hours ago
Anonymous
Verified Buyer
"quick delivery, great product"
Helpful Report
Posted 1 week ago
Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles
Posted 4 hours ago
Michel Houssa
Verified Buyer
"I am writing this to rectify the previous comment made 3 lines below - delivery was actually spotless from cheerful soles end (the reception of my building were the ones to have lost the pair). Very nice shoes and very good quality. Thanks Cheerful Shoes!"
Helpful Report
Posted 1 week ago
Hello Michel

I sent you an email in response to your query about your order. I can confirm that the shoes were delivered and signed for on 25th October. Please let us know if you are unable to locate them.

Kind Regards

Jo Gill
Posted 1 week ago
Jean Rattray
Verified Buyer
"Have now bought a second pair of shoes and am very pleased with both particularly as they help with my back problem. Service is excellent."
Helpful Report
Posted 1 week ago
Hi Jean. Thanks for taking the time to leave a review for us. I'm pleased that you have found something that helps with your back problem and that we got there with the sizing in the end. Kind Regards - Jo, Cheerful Soles
Posted 1 week ago
Anonymous
Verified Buyer
"Excellent shoes and speed of light delivery!"
Helpful Report
Posted 1 week ago
Ha Ha! Thanks for the review. Kind Regards, Jo - Cheerful Soles
Posted 1 week ago
Anonymous
Verified Buyer
"Had to return a pair of shoes and wanted to part exchange and was sent a prepaid label by email and advised to order the shoes I wanted which I did they arrived very quickly which I was very pleased about, they also held the shoes for me until they got my order. Always had great service from CheerfulSoles."
Helpful Report
Posted 2 weeks ago
Thanks for taking the time to complete a review for us. Glad we got there in the end and that you like your replacement pair. Kind Regards, Jo - Cheerful Soles
Posted 2 weeks ago
Dvora Liberman
Verified Buyer
"Very helpful."
Helpful Report
Posted 2 weeks ago
Thank Dvora. Kind Regards, Jo - Cheerful Soles
Posted 2 weeks ago
Mrs B Soar
Verified Buyer
"Always helpful And do there best they can over the phone"
Helpful Report
Posted 3 weeks ago
Thank you Mrs Soar. I hope that you like you new Alegria Paloma Shoes. Kind Regards, Jo - Cheerful Soles
Posted 2 weeks ago
Ms MJ Magorian
Verified Buyer
"Extremely helpful and 'cheerful,' and my son is very pleased with the boots."
Helpful Report
Posted 3 weeks ago
Thanks for the review Ms Magorian. Great to hear that your son likes his new boots. Kind Regards, Jo - Cheerful Soles
Posted 2 weeks ago
Lesley Cook
Verified Buyer
"Excellent service and ease of ordering and they stock really great shoes with plenty of choice."
Helpful Report
Posted 3 weeks ago
Thanks for the review Lesley. Great to know that you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles
Posted 3 weeks ago
Anonymous
Verified Buyer
"My husband is very pleased with his new shoes."
Helpful Report
Posted 3 weeks ago
Thanks for letting us know. Kind Regards, Jo - Cheerful Soles
Posted 3 weeks ago
Anonymous
Verified Buyer
"Alegria are the only shoes I can wear when my feet hurt. Thank you for stocking them."
Helpful Report
Posted 3 weeks ago
Thanks and you're perfectly welcome. We love the brand and will continue to stock them. Kind Regards, Jo - Cheerful Soles
Posted 3 weeks ago
Rita Boswell
Verified Buyer
"Very very pleased with my Joya Waikiki shoes. The only pair of shoes I can walk in at the moment since my big toe is very painful. Also great service. Thank you."
Helpful Report
Posted 3 weeks ago
Thanks for the review Rita. Jo, Cheerful Soles
Posted 3 weeks ago
Anonymous
Verified Buyer
"Love the fit and so very comfortable"
Helpful Report
Posted 4 weeks ago
Thank you! Hope you are enjoying you new shoes. Kind Regards, Jo - Cheerful Soles
Posted 4 weeks ago
Laura Howe
Verified Buyer
"Excellent service and quick delivery. The shoes I ordered were in the sale and were lovely but sadly didn't fit me and they didn't have my size in stock. I returned them and was refunded my money the very next day. I have never received a refund so quick. I would highly recommend this retailer for their service and their products."
Helpful Report
Posted 4 weeks ago
Ah thank you Laura and sorry that we couldn't get them in your size. Kind Regards, Jo - Cheerful Soles
Posted 4 weeks ago
Lynn Herron
Verified Buyer
"Very pleased great service and fast delivery"
Helpful Report
Posted 4 weeks ago
Thanks for the review Lynn. Kind Regards, Jo - Cheerful Soles
Posted 4 weeks ago
Anonymous
Verified Buyer
"Easy to order. Fantastic quality. Arrived promptly. What is not to like?"
Helpful Report
Posted 4 weeks ago
Thank you! Kind Regards, Jo - Cheerful Soles
Posted 4 weeks ago
Mrs Mitchell
Verified Buyer
"This footwear is the most comfortable I have ever had. It helps my painful foot condition enormously with the soft padded soles. Also, the lady Joy, at the outlet was very helpful and patient! Very good service all round."
Helpful Report
Posted 4 weeks ago
Thank you Mrs Mitchell - it was a pleasure to talk with you about your new Joya Shoes. We're always happy to chat through requirements and foot problems so that you get the best footwear possible. Kind Regards Jo (Joy), Cheerful Soles.
Posted 4 weeks ago
Emma Wright
Verified Buyer
"Amazing product, arrived very quick and accurate to order. Very pleased."
Helpful Report
Posted 1 month ago
CheerfulSoles is rated 4.92 based on 267 reviews
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