CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,298 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,298 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 24th June 2025

293

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“sorry you have gone now , great company”

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Posted 1 week ago

“Great and comfortable shoes delivered quickly”

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Posted 2 weeks ago

“I was very happy with all my purchases from Cheerful Soles, they were a great substitute for my usual MBT footwear. All shoes and sandals were well made, easy to wear and spot on sizing. I enjoyed the great variety to choose from and the very reasonable prices and smooth purchase and delivery process. I hope all the employees of this wonderful service find jobs that suit them and I am sincerely sorry that the company has closed. I recommended you to many people who have challenges with their footwear and foot comfort. We will really miss you!”

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Posted 4 weeks ago

“Excellent efficient service. Both pairs of shoes are extremely comfortable, well made, top quality. All in all excellent. Thank you very much And I wish you weren't closing!”

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Posted 1 month ago

“I’ve been using you guys for years to purchase Joya shoes. Always an excellent service. I always ordered on line a never had the need to contact you. Except when you said you were closing down and I asked who to use in future. I had a prompt reply and given the name of another company.”

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Posted 1 month ago

“Delivery and returns service outstanding - sadly the shoes were unsuitable for my feet.”

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Posted 1 month ago

Thanks for taking the time to leave review for us Jean. Kind Regards, Jo - Cheerful Soles

Posted 1 month ago

“Helpful information given on the telephone. The website is easy to navigate and delivery was speedy. My shoes were well packaged and the usual good quality that I have come to expect from Cheerful Soles. You will be difficult to replace”

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Posted 1 month ago

Ah, Thanks for the review Carol. I am pleased to hear that you are happy with your new Wadlalufer Shoes. Kind Regards, Jo - Cheerful Soles

Posted 1 month ago

“Excellent service again, from ordering to delivery. I have been ordering Alegria shoes, boots, slippers and recently trainers for my daughter since 2014. I am disappointed you are closing down but would like to thank you for your excellent service, friendly chats and help on the phone. I wish you all the best for the future.”

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Posted 2 months ago

Ah thanks for your kind words Krista. We've loved every minute of operating Cheerful Soles, especially chatting with our customers. It's time to move on and we wish you all the best. Kind Regards, Jo - Cheerful Soles

Posted 1 month ago

“Good service”

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Posted 2 months ago

Thank you! Kind Regards, Jo - Cheerful Soles

Posted 1 month ago

“Brilliant selection of shoes and great service”

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Posted 2 months ago

Thank You! Kind Regards, Jo - Cheerful Soles

Posted 1 month ago

“Good price. Trainers arrived quickly.”

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Posted 2 months ago

Thanks Roger. Glad you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 1 month ago

“Fantastic shoes as always from Allegria and brilliant fast service from Cheerful Soles 🤗 - a real shame you are closing down 😢”

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Posted 2 months ago

Thanks Tricia. Thank you for all your business over the years. Kind Regards, Jo - Cheerful Soles

Posted 1 month ago

“I am so sad that Cheerful soles are closing down as I have purchased several pairs of clogs and trainers from them in the past and I have always had good customer service. I wish them all the best in the future”

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Posted 2 months ago

Ah thank you. Kind Regards, Jo - Cheerful Soles

Posted 1 month ago

“Amazing as always, I am gutted that Cheerful soles is closing down. Great service, great delivery, amazing shoes”

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Posted 2 months ago

Ah thanks & sorry to let you down. Kind Regards, Jo - Cheerful Soles

Posted 1 month ago

“The Joya shoes I ordered arrived quickly and were well packaged. Great customer service. Thank you.”

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Posted 2 months ago

Thanks Sherry, It's great to hear that you are happy with your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 1 month ago

“Shoes arrived on time. I had to send back as didn’t fit and refund was quick”

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Posted 2 months ago

Thanks for the review. Sorry the shoes weren't quite right for you. We always refund as soon as we received returned items. Kind Regards, Jo

Posted 1 month ago

“Quick delivery and refunds”

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Posted 3 months ago

Thanks for taking the time to rate our small business. Kind Regards, Jo - Cheerful Soles

Posted 3 months ago

“Shoes arrived quickly and well packaged. I loved the shoes but unfortunately due to swelling in my right foot, due to arthritis, I had to return them. The process was hassle free.”

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Posted 3 months ago

Thanks Elaine. Sorry to hear that the shoes weren't quite right for you. We always process our returns as soon as we receive them back at Cheerful Soles. Kind Regards, Jo - Cheerful Soles

Posted 3 months ago

“Good customer service, quick dispatch and arrived well packaged. Ideal shoes for anyone with a foot condition.”

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Posted 3 months ago

Thanks for taking the time to leave a review. Kind Regards, Jo - Cheerful Soles

Posted 3 months ago

“delivery was very quick.I am breaking them in very comfortable .”

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Posted 3 months ago

Thanks for the review Rita. I hope that you like your new Alegria Shoes. Kind Regards, Jo - Cheerful Soles

Posted 3 months ago

CheerfulSoles is rated 4.9 based on 1,298 reviews