CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,267 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,267 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 24th June 2025

293

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good buying experience. Arrived on time and was as described. Will continue to be a satisfied customer.”

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Posted 5 years ago

Thank you Andrea, we're pleased you like your new Joya Shoes and that you were happy with our service. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“A great company with very speedy delivery. My Algeria shoes are perfect, lovely colours and so very comfortable. Would use this company again, thanks.”

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Posted 5 years ago

Thanks Sally. We are going to be ordering some more Alegria Paloma Shoes and Classic Clogs soon so keep an eye on the website for more styles. Kind Regards from us all at Cheerful Soles.

Posted 5 years ago

“Excellent fast delivery and I love my Joya sandals”

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Posted 5 years ago

Great News! We're pleased to hear that you like your new Joya Sandals. Best Wishes from us all at Cheerful Soles

Posted 5 years ago

“I am pleased I have found Cheerful Soles and I would not hesitate to buy from them again.”

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Posted 5 years ago

Thank you! We're pleased that you were happy with our service and look forward to hearing from you again. Kind Regards from us all at Cheerful Soles

Posted 5 years ago

“The quality of the Joya shoes is superb and the service I received from Kate at Cheerful Soles was absolutely brilliant.”

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Posted 5 years ago

Thank you Robert. We hope that you like your new Joya Shoes. Best wishes from us all at Cheerful Soles

Posted 5 years ago

“Always a friendly and knowledge service delivered when I have phoned the store. Thank you.”

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Posted 5 years ago

Thank you Kim. We hope you like your new Joya Shoes. Kind Regards from us all at Cheerful Soles

Posted 5 years ago

“Refreshingly friendly and helpful and would recommend and use their company again .”

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Posted 5 years ago

Thank you, that's nice to hear. Best wishes from us all at Cheerful Soles

Posted 5 years ago

“A company recommended to me by my podiatrist. The sandals I ordered arrived promptly and were exactly what I needed for my problematic feet. The sandals are excellent quality and I would purchase from CheerfulSoles in the future.”

CheerfulSoles 5 star review on 26th May 2020

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Posted 5 years ago

“Excelant service delivered in a few days. The shoes are a dream to wear. They spoil me 😁 As I do not want to wear any of my other shoes. I will definitely be ordering again.”

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Posted 5 years ago

Ah thank you Penelope. The Emma is such a neat looking shoe - it really does look good and feel great on. Thank you for taking the time to leave a review for us. Kind Regards from all the team at Cheerful Soles.

Posted 5 years ago

“Very swift service. I am delighted with the sandals which fit perfectly and are so comfortable. This cheerful soul is very impressed with CheerfulSoles!”

CheerfulSoles 5 star review on 25th May 2020

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Posted 5 years ago

Thanks Moira. We think that Joya really have made progress on the stylish sandals they have produced this year. Great to hear that you are happy with them and our service. Many thanks for taking the time to leave a review for us. Best wishes from us all at Cheerful Soles.

Posted 5 years ago

“I have previously bought 2 pairs of these sandals and have been very pleased with them. This pair was in the sale but size 38, I usually buy a 39 but the advice given was that they are a generous size so I thought it was worth taking a chance”

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Posted 5 years ago

Thanks for the reivew Lesley. We're pleased to hear that the 38 worked out for you. Hopefully this sunshine means that you will also be able to wear them! Kind regards and thanks again, from us all at Cheerful Soles

Posted 5 years ago

“Excellent service from this company even although I placed my order during lockdown. Thank you.”

CheerfulSoles 5 star review on 24th May 2020

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Posted 5 years ago

Thanks Sandra! Happy we were able to work safely and get your new sandals to you. It's lovely to see that the Sun has come out so that you can wear them too! Kind Regards from us all at Cheerful Soles.

Posted 5 years ago

“Excellent service from CheerfulSoles. Shoes arrived in the stated time and they are perfect . The first pair of Joya shoes I have purchased and they won't be the last . Wish I had tried them before ,the shoes and CheerfulSoles !”

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Posted 5 years ago

Thanks Helen. It's great to here that you have found Joya shoes to work for you. Thanks for taking the time to compelte a review for us. All the best from the team at Cheerful Soles

Posted 5 years ago

“Used cheerfulsoles twice, both time received quick delivery. Very pleased with the service. Will use again.”

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Posted 5 years ago

Thank you Elaine and thanks for your order. Kind Regards from us all at Cheerful Soles

Posted 5 years ago

“Great to find three clogs. Had another pair for years. Only one problem, one of them squicked badly. Resolved the problem by googlingm and found spraying the inner sole with WD40 sorted it. Fab”

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Posted 5 years ago

Thanks Lyn. A squeak can often develop when there is a removable insole in a shoe. Great that the WD40 worked. Sometimes talcon powder also does the trick. Many thanks for taking the time to complete a review. Best wishes from us all at Cheerful Soles.

Posted 5 years ago

“Cheerful Soles are always quick to supply an order and the shoes are of excellent quality.”

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Posted 5 years ago

Thank you Rachel. We're pleased that you were happy with our service. Thanks very much for your order and your review. Kind Regards from us all at Cheerful Soles

Posted 5 years ago

“Brilliant for walking. I love them.”

CheerfulSoles 5 star review on 18th May 2020

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Posted 5 years ago

Thanks for the review Mary. We're pleased to hear that you like your new Joya Komodo Sandals. Kind regards from all the team at Cheerful Soles

Posted 5 years ago

“Joya shoes are the most comfortable in the world. I can’t wait for them to design a golf shoe!”

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Posted 5 years ago

Now that's a good idea Ewen. I will pass this comment on to our Joya UK distributer. We're pleased you like your new Joya Shoes. All the best from the team at Cheerful Soles.

Posted 5 years ago

“Very helpful and prompt service. Sent an email as I was having trouble ordering on line and got a phone call to help with my order. The shoes arrived earlier than I expected and I am very happy with them.”

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Posted 5 years ago

Thanks for taking the time to compelte a review for us. We're pleased to hear that you like your new shoes too. Kind Regards from us all at Cheerful Soles

Posted 5 years ago

“Kate was extremely helpful through a few computer glitches in my order. I was buying a second pair of boots that I'd already bought from Cheerful Soles. I have them bookmarked for when I need something stylish and comfortable to wrap around my feet.”

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Posted 5 years ago

Thank you! Absolutely no problem in helping you with computer gremlins. Best wishes from us all at Cheerful Soles

Posted 5 years ago

CheerfulSoles is rated 4.9 based on 1,267 reviews