CheerfulSoles Reviews - Read 539 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

CheerfulSoles 5 star review on 19th October 2020

189

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy Feet. 🤗 Thank you Cheerful Soles. Easy, no fuss, exchange for a smaller size. First pair of Alegrias. (I suspect they wont be the last)”

Posted 3 days ago

“Parcel arrived on time and in a good condition. Enjoying starting to use my new shoes!”

Posted 1 week ago

Thank you - I hope that your new shoes are working out for you. There's nothing like a new pair :-). Kind Regards, Jo - Cheerful Soles

Posted 5 days ago

“Very comfortable shoe which help with my painful feet.”

Posted 2 weeks ago

Thanks William. It's great to hear that you have found something that works for your feet. Kind Regards, Jo - Cheerful Soles

Posted 1 week ago

“I ordered these shoes as it said they were a wider fit but when I tried them on they were no wider than normal trainers I have, they are so comfortable so I have left them in to get them stretched so hoping when I pick them up next week they will have stretched even a little bit”

Posted 3 weeks ago

Thanks for the review Elaine. The trainers you bought are described as a standard fit, not wide. This is because the Bliss STX trainer has a waterproof membrane inside (waterproof membranes tend to reduce width). For future reference, the Tina trainer is Joyas wide fitting trainer (though by wide we mean UK E width). Kind Regards, Jo - Cheerful Soles

Posted 1 week ago

“There was a problem with my order which was sorted out promptly.”

Posted 2 months ago

Thanks for taking the time to leave a review for us and I am glad that we were able to resolve things quickly for you. Kind Regards, Jo - Cheerful Soles

Posted 2 months ago

“Well described product and fast delivery.”

Posted 2 months ago

Thank you! I hope that you like your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 2 months ago

“Reliable service”

Posted 2 months ago

Thanks. Hope you like your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 2 months ago

“think they have helped my back but time will tell , seems like they have already but I still need to keep my fingers crossed .”

Posted 3 months ago

We've got our fingers crosses with you too! Thanks for taking the time to leave a review on the service you received and how the shoes are working for you so far. Thanks and best wishes from us all at Cheerful Soles

Posted 3 months ago

“Great to find three clogs. Had another pair for years. Only one problem, one of them squicked badly. Resolved the problem by googlingm and found spraying the inner sole with WD40 sorted it. Fab”

Posted 5 months ago

Thanks Lyn. A squeak can often develop when there is a removable insole in a shoe. Great that the WD40 worked. Sometimes talcon powder also does the trick. Many thanks for taking the time to complete a review. Best wishes from us all at Cheerful Soles.

Posted 4 months ago

“Very helpful on the phone, arrived quickly as did the exchange.”

CheerfulSoles 4 star review on 15th May 2020

Posted 5 months ago

“Simple ordering and the delivery was efficient (especially given these times during the covid19 pandemic). As I did not have any reason to deal with customer service I cannot comment of that aspect of Cheerful shoes. However, I found my experience uneventful; which is how it should be.”

Posted 5 months ago

Thanks Chantel. Very strange times. We're working from home and it's great to hear that your order reached you safely and hassle free. Kind Regards, Jo - Cheerful Soles

Posted 5 months ago

“Very quick service. Lots of styles and comfy shoes”

Posted 5 months ago

Thanks Mandy, I'm glad you were happy with your purchase and the service you received. Kind Regards, Jo - Cheerful Soles

Posted 5 months ago

“Had to return the Joya trainers as too big but refund dealt with very quickly and efficiently. Thank you.”

Posted 7 months ago

Thanks Patricia. Sorry they weren't quite right for you. Kind Regards and thanks for taking the time to complete a review for us. Kind Regards, Jo - Cheerful Soles

Posted 6 months ago

“The shopping experience was as one would expect; I pay and the item is sent to me. The shoes are fantastic. So comfortable.”

Posted 7 months ago

Thanks Richard. Good to know that you are happy with your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 7 months ago

“Good prompt service”

Posted 8 months ago

Thanks Thomas! Jo - Cheerful Soles

Posted 8 months ago

“Very helpful staff and good, prompt delivery service. The website lets the service down somewhat - needs to be simpler and easier to use.”

Posted 8 months ago

Thanks for the review Leonora. I'm sorry that you found the website difficult to use. If you let us know what particular problems you were having we can take a look into it for you. Kind Regards - Jo, Cheerful Soles

Posted 8 months ago

“Very pleased with quality. Notification of delivery date could be improved.”

Posted 10 months ago

Thanks for the feedback. We do add tracking numbers to all of our shipment emails and I am sorry if you didn't get this. Kind Regards, Jo - Cheerful Soles

Posted 10 months ago

“Comfortable shoes, good service.”

Posted 11 months ago

Thanks for taking the time to leave a review. I hope that you continue to like you new shoes. Kind Regards - Jo, Cheerful Soles

Posted 10 months ago

“Comfortable, well made”

Posted 1 year ago

Thank for for taking the time to leave us a review. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Good selection and speedy delivery. Thank you.”

Posted 1 year ago

Thank you. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

CheerfulSoles is rated 4.88 based on 539 reviews