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CheerfulSoles Reviews

4.9 Rating 1,263 Reviews
98 %
of reviewers recommend CheerfulSoles
4.9
Based on 1,263 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read CheerfulSoles Reviews
I have an arthritic toe and wide foot normally E or EE . I have no pain in my foot when I walk in these sandals. They are so comfortable. I find it so hard to find so sandals that dont cause pain. Total support and no effort to wear all day. I just recently discovered Cheerful Soles and this was my first purchase. I can't wait to get a pair of winter boots as I have to spend all my time in trainer!
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Posted 2 days ago
I am happy to say, I have bought my joya Footwear through cheerful soles for some years now First class service, knowledgeable ladies at the end of the phone to guide and help you Such a treat in this day and age and I hope they never change. I can’t recommend them enough.
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Posted 2 days ago
Excellent customer service, unfortunately the shoes I picked didn't work for me. But the refund was issued in a timely manner.
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Posted 2 weeks ago
Thanks Wendy. We always process our returns and issue refunds as soon as we receive items back at Cheerful Soles. Kind Regards, Jo - Cheerful Soles
Posted 2 weeks ago
Beautiful, high quality, comfortable leather shoes delivered promptly. I have since discovered even more brands on the Cheerful Soles website that specialise in super comfortable footwear - can't wait to try more, especially those for wider feet. Thank you.
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Posted 2 weeks ago
Thanks for taking the time to leave a review for us. It's great to hear that you have found some shoes that work for you. Kind Regards, Jo - Cheerful Soles
Posted 2 weeks ago
Ordered a pair of Joya shoes from Cheerful Soles on Wednesday and they were delivered first thing Friday morning. Great service.
CheerfulSoles 5 star review on 30th June 2025
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Posted 2 weeks ago
Thanks Ian, I hope that you like your new Joya Shoes! Kind Regars, Jo - Cheerful Soles
Posted 2 weeks ago
My shoes were delivered speedily. Unfortunately they did not fit and I returned them. A refund appeared in my bank account within a couple of days. I was very pleased with the service.
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Posted 2 weeks ago
Thanks for taking the time to leave a review for us Carol, sorry that they weren't quite right for you. We always process our returns as soon as we receive footwear back at Cheerful Soles. Kind Regards, Jo - Cheerful Soles
Posted 2 weeks ago
Shoes arrived very quickly and are very comfortable
CheerfulSoles 5 star review on 21st June 2025
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Posted 3 weeks ago
Thanks Ruth, I'm pleased to hear that you like your new Alegria Sandals. Thanks for leaving a review. Kind Regards, Jo - Cheerful Soles
Posted 3 weeks ago
Helpful service and speedy delivery.
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Posted 3 weeks ago
Thanks for taking the time to leave a review Ian. I hope you like you new Joya trainers. Kind Regards, Jo - Cheerful Soles
Posted 3 weeks ago
I bought a pair of Joya shoes for my husband who had been struggling for a while with painful feet. They have literally transformed his life. The shoes arrived two days after ordering them. We will be returning to Cheerful Soles in the near future.
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Posted 1 month ago
Thanks Ruth! It's great to hear that your husband is benefiting from wearing his Joya shoes. Thank you for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles
Posted 1 month ago
Shoes were great, new style for me so I'm still getting used to them. For me they are a little tight around the ball of the foot, but thats probably because I have arthritis. The shoes were chosen with that in mind, and it does relieve the pain. Great customer service
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Posted 1 month ago
Thanks for taking the time to leave a review Ann. It's great to hear that the ID Zoom rocker sole trainers are helping with your foot pain. Kind Regards, Jo - Cheerful Soles.
Posted 1 month ago
Wonderfully light yet sturdy shoes. I ended up going on a longer than expected walk the first time I wore them, and they were brilliant. Really speedy delivery too. These are my third pair of shoes/sandals from Cheerful Soles and I will be back for more in future!
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Posted 1 month ago
That's great to hear Helen. The Joya shoes have such a soft cushioned midsole - great for supporting your feet in all the right places. Thanks for the review, Kind Regards Jo - Cheerful Soles
Posted 1 month ago
AMAZING---ALWAYS TRYING TO HELP!! VERY HAPPY TO PURCHASE FROM YOU!!
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Posted 1 month ago
Thank you! We are always happy to talk with and advise our customers. Kind Regards, Jo - Cheerful Soles
Posted 1 month ago
I love these They are so comfortable and fashionable too. Arrived next day. Great service
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Posted 1 month ago
Ah, thanks for taking the time to leave a review Gwen. It's great to hear that you are happy with your new Waldlaufer Shoes. Kind Regards, Jo - Cheerful Soles
Posted 1 month ago
Excellent delivery. Sandals really comfortable.
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Posted 1 month ago
Thanks for taking the time to leave a review for us, it's great to hear that you are happy with your new Sandals. Kind Regards, Jo - Cheerful Soles
Posted 1 month ago
Good service
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Posted 1 month ago
Thanks for taking the time to leave a review for us. I hope that you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles
Posted 1 month ago
Really helpful and responsive. I ordered on line but there was a stock issue with my first choice. Kate got in touch and refunded me really quickly despite it being a weekend. I then ordered another size and they were dispatched the next working day. Highly recommend this company.
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Posted 1 month ago
Thanks Sonia. I'm glad that we were able to get you sorted in the end. I hope that you are happy with your new shoes. Kind Regards, Jo - Cheerful Soles
Posted 1 month ago
Spoke on the phone and they were very helpful
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Posted 1 month ago
Thanks for the review Sara. We're always on hand to help customers choose a style that suits their needs. Kind Regards, Jo - Cheerful Soles
Posted 1 month ago
Super customer care and brilliant sandals Thank you
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Posted 2 months ago
Thanks for taking the time to leave a review for us Kim. It's great to hear that you are happy with your new Sandals. Kind Regards, Jo - Cheerful Soles
Posted 1 month ago
Very prompt delivery, had to return due to unsuitable but returns and refund very easy. Excellent communication from Cheerful Soles throughout.
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Posted 2 months ago
Thanks Marina. Sorry they weren't quite right for you. We always process our returns as soon as they come in. Kind Regards, Jo - Cheerful Soles
Posted 2 months ago
Very good shoes efficiently delivered
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Posted 2 months ago
Thanks for taking the time to leave a review Ewan. I'm pleased to hear that you like you new Joya Shoes. Kind Regards, Jo - Cheerful Soles
Posted 2 months ago
CheerfulSoles is rated 4.9 based on 1,263 reviews