CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,263 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,263 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 24th June 2025

293

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have an arthritic toe and wide foot normally E or EE . I have no pain in my foot when I walk in these sandals. They are so comfortable. I find it so hard to find so sandals that dont cause pain. Total support and no effort to wear all day. I just recently discovered Cheerful Soles and this was my first purchase. I can't wait to get a pair of winter boots as I have to spend all my time in trainer!”

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Posted 2 days ago

“I am happy to say, I have bought my joya Footwear through cheerful soles for some years now First class service, knowledgeable ladies at the end of the phone to guide and help you Such a treat in this day and age and I hope they never change. I can’t recommend them enough.”

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Posted 2 days ago

“Excellent customer service, unfortunately the shoes I picked didn't work for me. But the refund was issued in a timely manner.”

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Posted 2 weeks ago

Thanks Wendy. We always process our returns and issue refunds as soon as we receive items back at Cheerful Soles. Kind Regards, Jo - Cheerful Soles

Posted 2 weeks ago

“Beautiful, high quality, comfortable leather shoes delivered promptly. I have since discovered even more brands on the Cheerful Soles website that specialise in super comfortable footwear - can't wait to try more, especially those for wider feet. Thank you.”

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Posted 2 weeks ago

Thanks for taking the time to leave a review for us. It's great to hear that you have found some shoes that work for you. Kind Regards, Jo - Cheerful Soles

Posted 2 weeks ago

“Ordered a pair of Joya shoes from Cheerful Soles on Wednesday and they were delivered first thing Friday morning. Great service.”

CheerfulSoles 5 star review on 30th June 2025

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Posted 2 weeks ago

Thanks Ian, I hope that you like your new Joya Shoes! Kind Regars, Jo - Cheerful Soles

Posted 2 weeks ago

“My shoes were delivered speedily. Unfortunately they did not fit and I returned them. A refund appeared in my bank account within a couple of days. I was very pleased with the service.”

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Posted 2 weeks ago

Thanks for taking the time to leave a review for us Carol, sorry that they weren't quite right for you. We always process our returns as soon as we receive footwear back at Cheerful Soles. Kind Regards, Jo - Cheerful Soles

Posted 2 weeks ago

“Shoes arrived very quickly and are very comfortable”

CheerfulSoles 5 star review on 21st June 2025

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Posted 3 weeks ago

Thanks Ruth, I'm pleased to hear that you like your new Alegria Sandals. Thanks for leaving a review. Kind Regards, Jo - Cheerful Soles

Posted 3 weeks ago

“Helpful service and speedy delivery.”

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Posted 3 weeks ago

Thanks for taking the time to leave a review Ian. I hope you like you new Joya trainers. Kind Regards, Jo - Cheerful Soles

Posted 3 weeks ago

“I bought a pair of Joya shoes for my husband who had been struggling for a while with painful feet. They have literally transformed his life. The shoes arrived two days after ordering them. We will be returning to Cheerful Soles in the near future.”

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Posted 1 month ago

Thanks Ruth! It's great to hear that your husband is benefiting from wearing his Joya shoes. Thank you for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 1 month ago

“Shoes were great, new style for me so I'm still getting used to them. For me they are a little tight around the ball of the foot, but thats probably because I have arthritis. The shoes were chosen with that in mind, and it does relieve the pain. Great customer service”

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Posted 1 month ago

Thanks for taking the time to leave a review Ann. It's great to hear that the ID Zoom rocker sole trainers are helping with your foot pain. Kind Regards, Jo - Cheerful Soles.

Posted 1 month ago

“Wonderfully light yet sturdy shoes. I ended up going on a longer than expected walk the first time I wore them, and they were brilliant. Really speedy delivery too. These are my third pair of shoes/sandals from Cheerful Soles and I will be back for more in future!”

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Posted 1 month ago

That's great to hear Helen. The Joya shoes have such a soft cushioned midsole - great for supporting your feet in all the right places. Thanks for the review, Kind Regards Jo - Cheerful Soles

Posted 1 month ago

“AMAZING---ALWAYS TRYING TO HELP!! VERY HAPPY TO PURCHASE FROM YOU!!”

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Posted 1 month ago

Thank you! We are always happy to talk with and advise our customers. Kind Regards, Jo - Cheerful Soles

Posted 1 month ago

“I love these They are so comfortable and fashionable too. Arrived next day. Great service”

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Posted 1 month ago

Ah, thanks for taking the time to leave a review Gwen. It's great to hear that you are happy with your new Waldlaufer Shoes. Kind Regards, Jo - Cheerful Soles

Posted 1 month ago

“Excellent delivery. Sandals really comfortable.”

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Posted 1 month ago

Thanks for taking the time to leave a review for us, it's great to hear that you are happy with your new Sandals. Kind Regards, Jo - Cheerful Soles

Posted 1 month ago

“Good service”

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Posted 1 month ago

Thanks for taking the time to leave a review for us. I hope that you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 1 month ago

“Really helpful and responsive. I ordered on line but there was a stock issue with my first choice. Kate got in touch and refunded me really quickly despite it being a weekend. I then ordered another size and they were dispatched the next working day. Highly recommend this company.”

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Posted 1 month ago

Thanks Sonia. I'm glad that we were able to get you sorted in the end. I hope that you are happy with your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 1 month ago

“Spoke on the phone and they were very helpful”

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Posted 1 month ago

Thanks for the review Sara. We're always on hand to help customers choose a style that suits their needs. Kind Regards, Jo - Cheerful Soles

Posted 1 month ago

“Super customer care and brilliant sandals Thank you”

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Posted 2 months ago

Thanks for taking the time to leave a review for us Kim. It's great to hear that you are happy with your new Sandals. Kind Regards, Jo - Cheerful Soles

Posted 1 month ago

“Very prompt delivery, had to return due to unsuitable but returns and refund very easy. Excellent communication from Cheerful Soles throughout.”

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Posted 2 months ago

Thanks Marina. Sorry they weren't quite right for you. We always process our returns as soon as they come in. Kind Regards, Jo - Cheerful Soles

Posted 2 months ago

“Very good shoes efficiently delivered”

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Posted 2 months ago

Thanks for taking the time to leave a review Ewan. I'm pleased to hear that you like you new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 2 months ago

CheerfulSoles is rated 4.9 based on 1,263 reviews