CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,267 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,267 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 24th June 2025

293

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Parcel arrived on time and in a good condition. Enjoying starting to use my new shoes!”

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Posted 4 years ago

Thank you - I hope that your new shoes are working out for you. There's nothing like a new pair :-). Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Excellent service, this company does what it says on the box! I use them exclusively for the products I purchase.”

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Posted 4 years ago

Ah, thank you Chris. I'm pleased to hear that you are happy with our service. Best wishes and thanks again, Jo - Cheerful Soles

Posted 4 years ago

Thank you Chris. Kind Regards, Jo - Cheerfu lSoles

Posted 4 years ago

“My go-to, one-stop shop for shoes! Always a brilliant service. Thank you so much.”

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Posted 4 years ago

Ah thanks Sarah Jane - that's lovely to hear. Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“I only buy my Alegria shoes from CheerfulSoles. Their service and range of footwear is impeccable. The shoes I have pourchased this time may be my best ever as they are smart and colourful. As someone who needs to wear specialist orthotics in good shoes, it is challenging to find good looking orthopaedic shoes that I want to wear. Thank you CheerfulSoles :)”

CheerfulSoles 5 star review on 12th October 2020

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Posted 4 years ago

Thanks Victoria, we love the Alegria range too - we can't believe that it's not more widely available in the UK. Rest assured we will continue to bring in more styles so that you can keep your feet happy :-). Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

PS, I love the picture! Complete with matching blacnket :-).

Posted 4 years ago

“Wonderful customer service. Thank you Jo and Kate!”

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Posted 4 years ago

No problem Nancy. Lets hope they get there with no problems this time :-). Jo, Cheerful Soles

Posted 4 years ago

“Very comfortable shoe which help with my painful feet.”

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Posted 4 years ago

Thanks William. It's great to hear that you have found something that works for your feet. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Prompt delivery. Very comfortable shoe.”

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Posted 4 years ago

Thank you Patrick. Best wishes, Jo - Cheerful Soles

Posted 4 years ago

“Good shopping experience, and delivery time good”

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Posted 4 years ago

Thank you Elizabeth. I hope that you like your new shoes. Kind Regains, Jo - Cheerful Soles

Posted 4 years ago

“I like the shoes, but unfortunately they are being returned. I didn’t find the IDZoom shoe comfortable with its rocker sole, and Laura wasn’t wide enough. Also they do not follow the criteria set by my foot consultant for a stiff soled shoe.”

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Posted 4 years ago

Thanks for completing a review, I am sorry to hear that the shoes weren't quite right for you. We are always happy to discuss peoples requirements and we are quite used to chatting through podiatrist shoe criteria and advising accordingly. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Excellent service. Delivery well packed and very swift. Delighted with my extremely comfortable first pair of Waldlaufer H-Sonja boots. These are so soft and roomy I shall be buying another pair of this make again in the near future. Glad I got the size 6 as I usually wear a thick pair of walking socks in the winter, but probably can go down to 5.5 for normal wear. Usually have a lot of problem finding shoes wide enough but these fit the bill perfectly, with no rubbing on the little toes.”

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Posted 4 years ago

Thanks for the review Rita. The H Sonja has been a popular style for us. I am please to know that you like your new boots. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“I ordered these shoes as it said they were a wider fit but when I tried them on they were no wider than normal trainers I have, they are so comfortable so I have left them in to get them stretched so hoping when I pick them up next week they will have stretched even a little bit”

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Posted 4 years ago

Thanks for the review Elaine. The trainers you bought are described as a standard fit, not wide. This is because the Bliss STX trainer has a waterproof membrane inside (waterproof membranes tend to reduce width). For future reference, the Tina trainer is Joyas wide fitting trainer (though by wide we mean UK E width). Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Loved my shoes ,prompt delivery very satisfied .”

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Posted 4 years ago

Thanks Sharon. I'm glad to hear that you like your new Alegria Shoes. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“I've been ordering for many years, great quality shoes from Cheerful soles, these latest Alegria sandals are cool and comfortable.”

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Posted 4 years ago

Ah, thanks for the lovely review Sofia. You'll be pleased to know that the Autumn / Winter styles are almost here. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Amazing online shop, great quality shoes and fast delivery!”

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Posted 4 years ago

Thank you very much! Best Wishes, Jo - Cheerful Soles

Posted 4 years ago

“Phoned and received help about the aspects of the shoes I was interested in ordering. Very helpful.”

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Posted 4 years ago

Thank you, we always like to chat through requirements with our customers as we know how stressful it can be when ordering footwear online. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Very helpful staff. Good products,”

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Posted 4 years ago

Thank you! Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Wonderfully comfortable sandals which also look good. Delivered faster than expected”

CheerfulSoles 5 star review on 25th September 2020

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Posted 4 years ago

Thanks for taking the time to leave a review Lyn. I'm pleased to hear that you like your new Alegria Verona Sandals in Casual Friday. Kind Regards, Jo

Posted 4 years ago

“Received 2 pairs of Joya shoes in a short time frame given that we live in Canada. Fantastic quality. Yes, I would sincerely recommend this store and these products.”

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Posted 4 years ago

That's great to hear Natalie. Thanks for taking the time to leave a review. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Fantastic service great selection very happy”

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Posted 4 years ago

Thank you! Best wishes, Jo - Cheerful Soles

Posted 4 years ago

“Wonderfully comfy shoes and a very efficient delivery.”

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Posted 4 years ago

That's lovely to hear! Thanks for taking the time to complete a review of the service you received. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

CheerfulSoles is rated 4.9 based on 1,267 reviews