CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,267 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,267 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 24th June 2025

293

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice shoes, the size was exactly as described and I’m very pleased”

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Posted 4 years ago

Thanks, Alegria do tend to come up large and so we always advice people to go down a size unless you have wide feet. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Great service great products great comfort . Maggie Elliot”

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Posted 4 years ago

Thanks Maggie! Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Great website. Found the shoes I wanted, great price, quick delivery. Very happy with my shoes, would recommend.”

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Posted 4 years ago

Thanks Claire, that's great to hear. Best wishes, Jo - Cheerful Soles

Posted 4 years ago

“As always the Joya shoes were great quality and so comfortable. They were a realky good price. These black ones are not as stylish as my maroon ones and are a little masculine. However, they certainly are fit for purpose which is walking!”

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Posted 4 years ago

Thanks Carole, as long as you're comfortable - that's the main thing. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“As always beautiful shoes and an excellent company to purchase from. Very happy thank you”

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Posted 4 years ago

Great to hear that you love your shoes and a very happy thank you back for taking the time to complete a review for us. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Easy ordering, great products, super fast delivery - thank you so much!”

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Posted 4 years ago

Thanks for taking the time to leave a review for us Irena. I hope that you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“The only shoe shop that I use, I've never visited the shop as I don't drive and can't easily get there by public transport. Their descriptions of their shoes is spot on and I always order from the website. Staff are always helpful and constructive when I've had to return or exchange items, and the only reason I've occasionally had to do either of those is due my large feet with added bunions! - nothing to do with the quality of the footwear. Top marks to Cheerful Soles.”

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Posted 4 years ago

Ha Ha. Thanks Kay. Always a pleasure. I hope that you like your new Alegria Boots and Shoes. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Very efficient and easy to deal with”

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Posted 4 years ago

Thanks Lynn. I hope that you like your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Delivery was quick shoes are very comfortable”

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Posted 4 years ago

Thank you Elaine. Great to hear that your shoes arrived on time and that you are happy with them. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Excellent friendly service. Good range of shoes for difficult feet. So glad they exist 😁👍”

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Posted 4 years ago

Thanks for the review. It's great to hear that you have found something that works for you. We love the mild rocker Waldlaufer range. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Many thanks for your helpful advice and the excellent Holly Tex Boots. I needed flat boots which I could put my new insoles into. These are perfect, I'm able to walk and work without pain. They are very comfortable and lightweight with plenty of wriggle room but snug around the ankle. Please don't let them become obsolete as I shall need another pair once I've worn these ones out!”

CheerfulSoles 5 star review on 17th November 2020

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Posted 4 years ago

Ah, thank you Frances. The Holly shoe and Boots are a firm favourite from Waldlaufer and they are a regular style at Cheerful Soles. We are pleased to hear that you have found something that works for your insoles and provides most importantly - comfort. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“The shoes arrived in the time that was promised and they are so comfortable!! My bunions usually cry out in agony with new shoes. This time they gave a satisfactory "aaaaaahhhh" as the shoe cushioned my feet beautifully. My friend has even commented favourably on the style. I am grateful for the cosy feel without the pain. 😊”

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Posted 4 years ago

Thanks for the review. You should find that other Waldlaufer styles in this range will also work for you. Look out for mention of the stretch insert across the top of the toe box. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Product info and supply very good had my boots in 7 days from placing order, staff well informed and efficient.”

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Posted 4 years ago

Many thanks for the review Adrian. The Mens Joya Liverpool boot has been a best seller and we are pleased to hear that yours arrived in good time. Kind Regars, Jo - Cheerful Soles

Posted 4 years ago

“Very comfortable for my 12 hrs shifts. I will purchase more”

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Posted 4 years ago

Thanks for taking the time to leave a review for us Beatrice. The Alegria Debra is a best seller for people who work long shifts like you. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Very comfortable and a joy to wear.”

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Posted 4 years ago

Thanks for taking the time to complete a review. My Panama Jack Boots are still going strong after 5 years. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Fijne schoenen en snelle verzending naar Nederland. Tevreden klant!”

CheerfulSoles 4 star review on 6th November 2020

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Posted 4 years ago

Dank je! Ik ben blij dat je je nieuwe Alegria schoenen en laarzen leuk vindt. Jo - Cheerful Soles

Posted 4 years ago

“wonderful shoes... like walking on air”

CheerfulSoles 5 star review on 5th November 2020

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Posted 4 years ago

Thanks for the review. I just knew, without looking at your order that you have a new pair of Joya Shoes. I'm pleased to here that you like yout new Joya Bliss walking trainers. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Very comfortable.”

CheerfulSoles 4 star review on 5th November 2020

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Posted 4 years ago

Thank you for letting us know that you are pleased with the Joya Athena in Black leather. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“I have purchased from them several times and have received super service every time”

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Posted 4 years ago

Thank you Gill. Kind Regards, Jo -Cheerful Soles

Posted 4 years ago

“Great service and brilliant product. Highly recommend”

CheerfulSoles 5 star review on 3rd November 2020

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Posted 4 years ago

Thank you Pamela. I'm pleased you like your new Joya trainers. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

CheerfulSoles is rated 4.9 based on 1,267 reviews