CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,267 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,267 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 24th June 2025

293

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've had a couple of pairs before they're really comfy would certainly recommend them”

CheerfulSoles 5 star review on 15th September 2020

Helpful Report

Posted 4 years ago

Thanks for taking the time to leave a review for us Joan. I'm pleased to hear that you like your new Joya Sandals. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Great Joya shoes for my 89 year old Dad. Quality, comfort and style. Recommended by our podiatrist. Excellent service.”

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Posted 4 years ago

Thank you Sally. I'm pleased your Dad likes his new shoes. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Always helpful and cheerful . I don't need to go anywhere else for shoes, they always have what I want and it's like walking on air when I walk in them.”

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Posted 4 years ago

Thanks for taking the time to leave a review Jennifer. We are expecting our Alegria Autumn styles to arrive in the next few weeks so keep and eye on the website. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Love the shoes so comfy cannot be without them now .”

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Posted 4 years ago

Thanks for leaving a review Caroline. I am pleased that you like your new Joya Electra trainers. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Very satisfied with my purchase which was as described and delivered fairly promptly.”

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Posted 4 years ago

Thank you Ann. Best Wishes, Jo -Cheerful Soles

Posted 4 years ago

“Good looking shoes and very comfy.”

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Posted 4 years ago

Thank you Barbara. It's great to hear that you like your new Joya Shoes. Kind Regards, Jo -Cheerful Soles

Posted 4 years ago

“As always, delivery was prompt and efficient and the shoes are lovely and exactly as dcescribed.”

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Posted 4 years ago

Thanks! That's great to hear and just what you should expect. I hope that you enjoy your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Excellent service, cheerful ladies and very helpful. Just wish they could stock more items!!”

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Posted 4 years ago

Thank you. It's that funny time of year, between seasons and so we will have more stock and styles available to order online soon. Kind Regards, Jo -Cheerful Soles

Posted 4 years ago

“Very impressed with the help and guidance regarding sizing I received when I telephoned CheerfulSoles. Their general customer service was excellent, phone answered promptly - no pressing 1,2 etc to connect to the appropriate person. More Companies could learn a lot from the services CheerfulSoles offer to customers. Thank you.”

Helpful Report

Posted 4 years ago

Thanks for your lovely words Thora. We love to speak with our customers and we are always on hand to help you choose the right size and style. Kind Regards and thank you again for taking the time to complete a review. Best Wishes, Jo - Cheerful Soles

Posted 4 years ago

“Really happy with cheerfulSoles. Having ordered the wrong size of Joya rocker show for my husband, the lady who answered my distress call was very friendly and willingly explained how to return and get a smalle size. I got an email saying the new pair were on their way very smartly. The package arrived speedily and the shoes turned out perfect - much joy in the up and down stairs trial! Thank you CheerfulSoles. You warrant the name!”

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Posted 4 years ago

Ha Ha, thanks Katrina - we're always happy to help. I'm pleased you got the right size in the end. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Quick efficient service and when you need to contact them they respond quickly and keep you updated.”

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Posted 4 years ago

Thanks for taking the time to leave a review Lois. Sorry about the delivery problems you had. Kind Regards, Jo Cheerful Soles

Posted 4 years ago

“Easy and straight forward!! Good returns procedure...though didn't need to use it!! My Algeria shoes are worth every penny! My first/last pair are still giving my feet excellent comfort and good looks 10 years later!!”

Helpful Report

Posted 4 years ago

Thanks Lynne. We should be getting the rest of our Autumn Alegria styles in the next few weeks, so keep and eye on the website. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Bought a couple of pairs of shoes for my wife, the ladies are a pleasure to deal with, great service and quick delivery. my wife was delighted with her shoes. Thank you.”

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Posted 4 years ago

Thanks Andrew! It was a pleasure to speak with you. Kind Regads, Jo - Cheerful Soles

Posted 4 years ago

“Easy to order. Delivery within a few days.”

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Posted 4 years ago

Thank you Elizabeth, I'm pleased to know that you found shopping easy with us. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“They are fantastis”

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Posted 4 years ago

Thanks Maria. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Just what I was looking for. Many thanks they are very comfortable.”

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Posted 4 years ago

Thank you Janet. Great to hear that you like your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“As an OAP Joys Shoes are perhaps over priced so I wait for end of lines from CheefulSoles. The Shoes have changed my life and given back my mobility.”

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Posted 4 years ago

Thanks for the review Philip. I'm pleased that you manage to find a bargain. It's even better to know that the shoes are helping you with your mobility. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Quick dispatch. Good sandals. Very happy”

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Posted 4 years ago

Thank you! That's just what we want to hear. Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“The shoes are really good!”

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Posted 4 years ago

That's great to hear Dotun! Best wishes from us all at Cheerful Soles :-)

Posted 4 years ago

“Very easy to use site. I also managed to get to speak to a member of your team over a query with my order which was dealt with very well. Extremely happy with the service”

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Posted 4 years ago

Thanks Elaine, we're always happy to speak with our customers and love helping you to find your perfect shoes. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

CheerfulSoles is rated 4.9 based on 1,267 reviews